HUMAN SERVICES PROGRAM CONSULTANT I - 64005913

Requisition No: 834554 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM CONSULTANT I - 64005913

 Pay Plan: Career Service

Position Number: 64005913 

Salary:  $40,000 - $42,300 

Posting Closing Date: 10/24/2024 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH - OPEN COMPETITIVE OPPORTUNITY

Your Specific Responsibilities:

  •         The Area 3 &13 (Alachua, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Putnam, Suwannee and Union Marion, Lake, Citrus, Sumter counties) Linkage Re-Engagement Coordinator (LRC) is a regional position within the Area 3/13 HIV/AIDS Program responsible for linking newly diagnosed and re-engaging previously diagnosed HIV-positive individuals into the HIV/AIDS system of care within Area 3/13. The incumbent is also responsible for assisting with linkage/re-engagement activities for the region by ensuring newly diagnosed individuals are linked to care within 30 days and that linkage to care (LTC) field records in STARS are followed up on and closed out within a timely manner. The LRC will also coordinate with local surveillance, STD and HIV prevention and care programs to assist with Data-to-Care linkage and re-engagement activities for the area/county.  The incumbent in this position requires minimal supervision and makes independent decisions in providing direct disease and public health awareness intervention activities to CHD STD Prevention and Control Programs including, but not limited to Partner Counseling and referral Services (PCRS) , epidemiological case analysis and investigations,  notification, counseling, and referral services, of individuals exposed to or at risk of infection from HIV/AIDS  and  co-infections with other bacterial, biological and viral agents. 

•           Conducts field investigations in accordance with current STD program policy to locate, perform venipuncture (if required), specimen collection, and or refer for counseling, medical evaluation, and or treatment of individuals infected with or suspected to be at risk of infection for HIV/AIDS or co-infections.  This position will follow all FDOH policies to notify individuals of their need for testing and/or treatment.  May transport clients in state owned or personal vehicles as needed/requested.

•           Coordinate with and act as a liaison to linkage specialists in Area 3&13 to ensure Linkage to Care (LTC) field records in the STARS database are followed up on and closed out in a timely manner. Regularly monitor the status of all LTC field records for the area and provide technical assistance and training to linkage specialists to ensure the accuracy of linkage outcomes and timeliness of record close-outs. Ensure all newly diagnosed individuals are linked to care within 30 days. Coordinate and manage test and treat clients.

•           Coordinate with local HIV/AIDS surveillance and STD program staff to ensure Data-to-Care line lists are worked in a timely manner. Communicate regularly with surveillance, STD and other staff to assist with linkage and re-engagement activities for the area/county. Ensure information about each linkage/re-engagement is accurately documented and provided to surveillance staff for submission with the line list documentation, once complete.

•           Collaborate and coordinate with HIV testing, linkage and Disease Intervention Specialist (DIS) staff at County Health Departments (CHD), public and private medical providers, HIV case managers, community-based organizations (CBO), perinatal linkage staff, State and County correctional staff, community health center, and other HIV testing sites to link HIV-positive individuals into the HIV/AIDS system of care throughout the area/county. Have knowledge of local care and treatment delivery system. Complete initial Ryan White Patient Care Eligibility Application when necessary and set up initial appointment(s) for access into the medical care system for these individuals. Follow up with the provider and individual to confirm that the individual kept their set appointment. Attend client initial linkage and/or re-engagement appointments, as necessary.

•           Enter all testing, linkage and/or re-engagement services into the Health Management System (HMS), the State Ryan White CAREWare system, the STD STARS system and any and all other reporting systems as needed on a regular basis. Explore and disseminate information on existing community services that would assist HIV-positive individuals with the practical aspects of adherence such as transportation, obtaining needed medications, receiving Medicaid or private insurance, etc. Provide HIV education and information to HIV-positive individuals as needed.

•           Serve as back-up to the RLC positions based in Area 13.  Provide HIV/STD testing/education to high risk clients as needed and schedule permits. 

•           Act as the primary contact for the HIV/AIDS Section Linkage Team. Participate on regular linkage/re-engagement calls and provide regular updates to the HIV/AIDS Section on any successes, challenges, or changes experienced with linkage/re-engagement efforts or staff.

•           Attend HIV staff meetings as requested.

•           Performs all other related duties as requested.      Required Knowledge, Skills, and Abilities:

Social Perceptiveness -Being aware of others' reactions and understanding why they react the way they do.

Talking to others to effectively convey information.

Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating.

Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.

Identifying the nature of problems.

Identifying the things that must be changed to achieve a goal.

Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts.

Listening to what other people are saying and asking questions as appropriate.

Qualification:

Social Perceptiveness -Being aware of others' reactions and understanding why they react the way they do.  Talking to others to effectively convey information.

Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating. Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.  Identifying the nature of problems. Identifying the things that must be changed to achieve a goal. Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts.  Listening to what other people are saying and asking questions as appropriate.

Minimum – HS Diploma. Valid Driver’s License.  Professional experience in conducting field or home visits with clients.

Reliable transportation.

Preferred – Experience using an Electronic Health Record System.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Alachua CHD,224 SE 24th St Gainesville, Fl 3264 Travel up to 75% of the time

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.