HUMAN SERVICES PROGRAM SPECIALIST - 64045155

Requisition No: 855418 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64045155

 Pay Plan: Career Service

Position Number: 64045155 

Salary:  $40,000 - $42,000 

Posting Closing Date: 06/24/2025 

Total Compensation Estimator Tool

Job posting category Internal Agency

Your Specific Responsibilities:

This position is a Regional Consultant for Ryan White Eligibility & ADAP for Area 3/13.

This is a Career Service position that works directly with new and existing clients eligible for Ryan White  Services and support across the 15 counties in Area 3/13.

This position:

Serves as the benefits specialis twithin the Area3/13 Ryan White Eligibility & AIDS Drug Assistance Program (ADAP), components of the Ryan White Part B Program by determining client eligibility,

Monitoring applications for accuracy, providing technical assistance, and trainings for health care providers and case managers as needed and assuring seamless dispensing of prescription services through contract pharmacy.

Assures client eligibility recommendations follow state regulations and HRSA guidelines and educates health care providers and case managers as changes occur. In collaboration with Ryan White Part B program staff, case managers, and field staff, ensures that clients are recertified for eligibility annually, reviews these certifications for accuracy and proper documentation; and ensures reporting of income Changes to the Federal Insurance Marketplace/IRS when appropriate.

Coordinates and oversees ADAP data collection and submits routine programmatic reports. Submits ADAP monthly reports.

Coordinates and collaborates with other benefit programs and agencies, including Medicare, Medicaid, and HRSA-funded agencies. Follows policies, and procedures in accordance with federal and state statutes And regulations, HRSA guidance, and departmental policies.

Reports data to supervisor on required quality indicators .Makes recommendations to the Programs Supervisor on quality improvement.Ensures pay of last resort and assesses the most cost-

effective strategies for ADAP by examining other benefit programs in which clients may be eligible. Contributes to Ryan White Part B and ADAP quality improvement initiatives on specific ADAP quality indicators, including recertification rates, client medication adherence and fill rates, and timeliness of eligibility approvals.

Ensures payment of insurance premiums and program implementation for Area3/13 ADAP Premium Plus program. Reviews applications for completeness and accuracy; advocating on behalf of clients with health insurance plan representatives, accountable care organizations, Medicaid, Medicare, the Centers for Medicare and Medicaid Services (CMS), and the Federal Insurance Marketplace; and disputes with health plans and other benefit programs. Processes disenrollment’s. Maintains expertise and knowledge in other benefit programs, including Medicare, Medicaid, SSI, SSDI, the state’s health insurance premium payment

program, and other federal and state categorical assistance programs, and conveys this information to case managers, field staff, and medical providers.

Complete EARS weekly. Attend and participate in staff meetings and training programs.

At all times maintains confidential information such as social security numbers, medical information and other confidential data in a secure manner. Respects the confidentiality of related issues by not discussing

With unauthorized staff. Per DOH Information Security and Privacy Policy & Confidential Information, staff have the authority to take confidential information into the field to perform job responsibilities. Staff must adhere to Field Policy for Confidential Information. Ensures discussions held between staff cannot be overheard by unauthorized staff. Reports suspected breaches of security to supervisor immediately.

Performs all other related duties as requested.

Working hours: (A) Daily from 8:00 am to 5:00 pm (B) Total hours in work week 40 (C) Explain any variation in work (split shift, rotation, etc.)

Required Knowledge, Skills, and Abilities:

Knowledge of Microsoft Systems

Strong Organization, Communication and Customer Service skills

Ability to handle confidential information.

Qualifications:

Minimum – Must have knowledge, skill, and ability to use Microsoft Office Programs. Must have valid driver’s license and access to reliable transportation.

Experience working in Electronic Medical Records

Preferred – Experience conducting interviews or assessments in a Health or Social services setting.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

DOH-Alachua 224 SE 24th Street Gainesville, FL 32641

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.