HUMAN SERVICES PROGRAM SPECIALIST - 64062030

Requisition No: 862706 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64062030

 Pay Plan: Career Service

Position Number: 64062030 

Salary:  $39,000 

Posting Closing Date: 10/13/2025 

Total Compensation Estimator Tool

 Job posting category OPEN-64062030

Your Specific Responsibilities:

Plan coordinate, implement, bill and monitor case management services for HIV clients through the Department of Health – Alachua County for Area 3/13.

Perform medical case management functions for Ryan White (RW) as specified by current rules and regulations from the State of Florida, Medicaid and any other governing agency.  Document performed medical case management functions in CareWare, such as writing progress notes, comprehensive needs assessments, comprehensive care plan and acuity.  Comprehensive Needs Assessments need to be completed on an annual basis or as needed.  Comprehensive Care Plans are to be updated every 6 months with client involvement.  Acuity scale assessment is to be completed on an annual basis or as needed, Paper charts are to contain service authorizations, dental treatment plan, signed release of information, change of information form, lab results, medical records and any correspondence concerning the client’s care. Serve as back up of other Medical Case Managers.  Maintain accurate and current client data and information related to the specific programs on the computer using States approved programs such as HMS, ACCESS, Microsoft Office Word and Excel and CareWare.  Will assist clinic personnel (physician/nurses) with activities to maintain clinic flow (faxing making phone calls, etc.) Will ensure that non-case managed client in clinic is aware of Ryan White services.  Will ensure that required HRSA data is entered into CareWtare.  This includes but is not limited to client medications, CD4 values, Viral Load values, documentation of HIV medical care.

Coordinate services between approved vendors, health care providers, clients and/or client advocates as outlined in current rules and policies by receiving prescriptions written by medical care providers, insuring that funds are available with case manager quarterly budget; authorizing services with approved vendors.  Submit appropriate paperwork for all vendor services authorized to billing clerk by established deadlines.

Collaborate with community-based organizations and pharmacy personnel to ensure continuity of care.

Complete EARS weekly.  Attend and participate in staff meetings and training programs.

Performs other duties as assigned

Required Knowledge, Skills, and Abilities:

Knowledge of Microsoft Systems. Experience working with Electronic Medical Records.  Strong organizational, communication and customer service skills.

Qualifications:

Minimum Must have valid driver’s license and access to reliable transportation.

Experience working in Electronic Medical Records.

Strong communication and customer service skills.

Ability to handle confidential information.

Preferred - experience working with community based organizations

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

DOH-Alachua 224 SE 24th Street Gainesville FL 32641

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.