Share this Job


Date:  Jun 4, 2022


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 573021 

Agency: Children and Families


Position Number: 60055286 

Salary:  $37,406.98 annually 

Posting Closing Date: 07/01/2022 


This is professional work protecting vulnerable adults and conducting investigations of alleged abuse, neglect, self-neglect and exploitation of vulnerable adults. This position will assume a mentor role and be a model of adult protective service practice to other Adult Protective Investigators (APIs).

Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.

  • Conducts investigations regarding allegations of abuse, neglect, financial exploitation or self-neglect of vulnerable adults;
  • Collects information through observation and interviews with the vulnerable adults, relatives, and other parties associated with the case, as well as analysis of criminal, past service history and other records;
  • Conducts interviews with subjects and collaterals of the reports and collect evidentiary information through observations and materials.
  • Assesses the mental capacity of the vulnerable adult, danger threats, vulnerabilities and caregiver capacities to determine whether a vulnerable adult is safe or not safe;
  • Maintains thorough documentation in the appropriate database information system(s)
  • Identifies the service needs of the vulnerable adult and determines the level of intervention needed to include voluntary services or court ordered protective services;
  • Accurately prepares investigative reports and petitions for court proceedings
  • Evaluates evidence from investigations and prepares reports of findings;
  • Responsible for mentoring adult protective investigators and serves as a mentor for new Adult Protective Investigators during their probationary period.
  • Serves as the Acting Unit Supervisor when the Adult Protective Investigations Supervisor is unavailable or on extended leave.
  • Liaises with the APS Program Office regarding unit training needs, staffing issues and heightened mentoring/coaching requirements for new adult protective investigators.
  • Works closely with law enforcement and partner agencies such as the Department of Elder Affairs; Agency for Persons with Disabilities and the Agency for Health Care Administration;
  • Assists victims with temporary emergency shelter placement and other emergency services.
  • Notifies state attorney, law enforcement, state agencies and other required individuals as appropriate;
  • Provides vulnerable adults with service linkages to agency and community resources;
  • Provides expert testimony and documentation in matters relating to abuse, neglect, abandonment and exploitation when judicial action is necessary.
  • Reports suspicion of abuse, neglect, exploitation or self-neglect to the Florida Abuse Hotline;
  • Establishes and maintains working relationships with organizations involved with adult protective investigations such as community services, advocacy groups, law enforcement, medical personnel, schools, and other community resources.
  • Performs duties as assigned in the evenings, weekends, and holidays on a rotating basis.

The incumbent will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.




A bachelor’s degree from an accredited college or university and three years of professional experience in one or more of the following areas: Florida Abuse Hotline, APD, law enforcement investigations, licensed health care, children and family services, child support enforcement, economic self-sufficiency services or mental health.


Some specific college education degrees can substitute for experience.

Preference will be given to applicants with twenty-four months or greater experience. 



This work requires a high degree of tact, patience, and courtesy dealing with vulnerable adults. Incumbents in this class must be able to maintain a calm, professional demeanor while handling a variety of emergency and non-emergency calls. The work requires independent judgment and initiative to complete field assignments. Typing and good time management skills are necessary for this job.

  • Knowledge of investigative techniques and practices
  • Experience in emergency, tactical or customer/public complaint interactions utilizing communication technology, including basic computer and typing skills
  • Knowledge of interviewing and observation techniques
  • Knowledge of family dynamics and functioning
  • Knowledge of Chapter 415, Florida Statutes, Adult Protective Services Act and the Department of Children and Families, Adult Protective Investigations and Services Policy and Procedures.
  • Skill in researching and utilization of internet sites to gather information
  • Ability to assess service needs and facilitate appropriate service delivery
  • Ability to write professional, accurate investigative reports
  • Ability to conduct fact-finding interviews
  • Ability to understand and apply relevant laws, rules, regulations, policies and procedures
  • Ability to collect and synthesize evidentiary materials
  • Ability to plan, organize and coordinate work assignments
  • Ability to actively listen, communicate effectively and establish and maintain effective working relationships with others
  • Ability to utilize computer systems and work in a paperless environment
  • Ability to mentor and coach new and existing protective investigators.



A valid driver’s license and safe driving history.

Must own, or have access to, a licensed, operational, insured automobile that would be available for completing fieldwork daily. Must be able to work weekends and schedules on a rotating basis as necessary.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Gainesville