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SENIOR CLERK - 64006354

Date: Jan 12, 2021

Location: GAINESVILLE, FL, US, 32641

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 292422 

Agency: Department of Health

Working Title: SENIOR CLERK - 64006354

Position Number: 64006354 

Salary:  $24,960.00 

Posting Closing Date: 01/18/2021 



Must have a high school diploma or its equivalent. Must have reliable transportation. Must have at least one year of experience using computers and computer programs such as Word, Excel, Outlook, or Medical Client databases. Experience verifying Florida Medicaid, Medicare or third-party insurance coverage through FLMMIS, AVAILITY, or another electronic method preferred. Experience using an Electronic Health Record and experience scheduling medical appointments through an Electronic Health Record preferred. Experience adding/updating client information to Florida Shots preferred. Bilingual in Spanish preferred.




This position accepts and receipts payments for services and provides receipts to all customers as required. Responsible for cash drawer and security of monies received, daily cash drawer tally as part of the deposit process. Captures HMC codes daily. Enters billing information daily. Works closely with and under the supervision of the Billing Department Manager.


Acknowledges clients presenting for a receipt, verifies information on billing forms. Enters the billing information into the HMS and advises the client of costs, answers client questions, verifies payor information in the system making necessary corrections. Accepts payments for services from clients, makes change as needed, enters payments into the HMS, advises client of all balances due, makes diligent efforts to collect balances due, and generates receipts for payments received. Issues one copy of the receipt to the client and retains one copy for department records. Maintains all payments received, cash and checks, in a secure manner. Tallies the cash drawer for the daily deposit, ensuring the checks, cash and credit card entries match the totals of the receipts written. Delivers the cash drawer contents to the fiscal department designee, and secures signature for the funds turned over for deposit. Responsible for assisting in the process of voiding/canceling receipts and maintaining proper documentation, shows reasons for all cancellations. Forward billing slips to Fiscal after all information is correctly and completely entered into the HMS.


Appropriately schedules client appointments utilizing the HMS patient data base according to the existing clinic schedule templates


Enters HMS data utilizing accurate codes for Primary Care and HD Only clients into the HMS patient data base. Looks up CPT procedure code as needed. Looks up diagnosis codes using ICD-10-CM code book as needed. Bills these clients according to their SFS.


Bills individual clients for services rendered on a sliding fee scale dependent of the financial eligibility for ACHD program services. Bills for Alachua Cares for client services.


Research client records back for up to one year for any Retro Medicaid that we can bill for.


Research client records back for up to one year for any family planning waiver Medicaid we can bill for.


Serves as backup to the Switchboard Operator.


Post vouchers to client accounts for third party billing.


Performs related work as required. Backs up other medical records/billing staff as needed.


Responsible for securing the designated information sets for purpose of protecting confidentiality, data integrity, and appropriate access for all information, both confidential and public record, which is stored in hard copy or electronic formats.


Responsible for being required to work during or beyond normal work hours or days in the event of an emergency. Emergency operation functions required are but are not limited to special needs shelters, Red Cross shelters, or other emergency functions.


Knowledge, skills and abilities, including utilization of equipment, required for the position:


Strong customer service skills, ability to effectively deal with internal and external customers. Working knowledge of computer systems. Ability to communicate effectively both in person and in writing.


**NOTE:  Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **


This position requires a security background check and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.


Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. 


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.



Department of Health Career Service employees enjoy the following benefits:

•        State of Florida Retirement package - 3% employee contribution required

•        9 Annual paid holidays

•        Ability to earn 104 hours of paid Annual Leave (annually)

•        Ability to earn 104 Hours of paid Sick Leave (annually)

•        Health insurance for individual or family coverage

•        Life insurance

•        Additional supplemental insurances available such as dental, disability, etc.

•        Tax Deferred Medical and Child Care Reimbursement Accounts available

•        Tuition waiver available


Your take home pay can be significantly influenced by your insurance premiums.  Compare your current premium with the State of Florida employee premiums!


Monthly employee premium for the standard PPO/HMO:

Single coverage is $50

Family coverage is $180


Monthly employee premium for the High Deductible Health Plan PPO/HMO:

Single coverage is $15

Family coverage is $64.30.



The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Gainesville