SENIOR HUMAN SERVICES PROGRAM SPEC OPS - 60957136

Requisition No: 860502 

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPEC OPS - 60957136

 Pay Plan: Temp

Position Number: 60957136 

Salary:  $25.00 Hourly 

Posting Closing Date: 09/15/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

North Florida Evaluation and Treatment Center (NFETC) is a 216 bed, all male, forensic, mental health rehabilitation facility. The Center is located in northeast Gainesville, Florida on 639 picturesque acres with regular sightings of deer, turkey and other wildlife. NFETC employs a variety of entry level to leadership positions including food service, maintenance, direct care, nurses, counselors, rehab therapists, medical doctors, security, psychiatrists, and psychologists.

NORTH FLORIDA EVALUATION AND TREATMENT FACILITY IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position serving as the Senior Human Services Program Spec OPS within the Admissions & Discharge Unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• The Human Services Program Specialist position is part of the Quality Management Department. The requirements for this non-supervisory position. represent work in planning, delivering, monitoring, evaluating, and consulting in regard to quality management at NFETC.
• Work in conjunction with IT to manage NFETC intranet site. Facilitate data displays on intranet site as well as signage televisions located around the facility.
• Manage the Center's policy, procedure, and forms processes. Maintain awareness of all CFOPs that relate to forensic mental health and facilitate adjustment to Center procedures as indicated.
• Act as NFETC's liaison to the Commission on Accreditation for Rehabilitative Facilities (CARF). Organize and manage Centers efforts to maintain ongoing CARF accreditation.
• Work in conjunction with Director of Staff Development and Training to develop and deliver educational materials for staff training purposes as indicated.
• Participate as team member and facilitator of Quality Management Team. Assist in preparation of quality management reports. Represent department during other committee meetings as indicated.
• Facilitate Center strategic planning efforts. Aggregate information for analysis, assist in querying staff, facilitate exercises to identify strategic goals and objectives, develop and maintain reporting system. Provide consultation to project teams in implementing quality management practices and assignments.
• Manage Center survey processes to include Staff Satisfaction and Partners (families, judiciary, case managers) surveys. Send surveys at designated intervals, manage data, and report results to appropriate management teams. Lead improvement efforts based on results as indicated.
• Act as QM's liaison to Environmental, Health & Safety in regard to Disaster Preparedness, Continuity of Operations Plan (COOP), and Safety and Sanitation surveys.
• Performs other duties as assigned.

Knowledge, Skills and Abilities required for the position:

• Knowledge of social, economic, rehabilitation or health care service objectives.
• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to develop manuals, policies, procedures, standards and rules.
• Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies and statutes.
• Ability to review and evaluate plans and programs.
• Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.
• Ability to establish and maintain liaison with other agencies.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• A bachelor’s degree from an accredited college or university is preferred and three years of professional experience in health, social, economic, or rehabilitative programs, health care or hospital administration or planning.
• A master’s degree from an accredited college or university can be substitute for one year of the preferred experience.
• Professional experience as described can substitute for one year of the required experience.
• Certification as a Recovery Peer Specialist or Recovery Support Specialist through the Florida Board of Certification.

Candidate Profile (application) must be completed in its entirety:

• Include the supervisor names and phone numbers for all periods of employment.
• Account for and explain gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

#SAMH

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.