SUPPORT SERVICE AIDE - 60032943

Requisition No: 857591 

Agency: Children and Families

Working Title: SUPPORT SERVICE AIDE - 60032943

 Pay Plan: Career Service

Position Number: 60032943 

Salary:  $1,336.92 Bi-weekly 

Posting Closing Date: 08/05/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

North Florida Evaluation and Treatment Center (NFETC) is a 216 bed, all male, forensic, mental health rehabilitation facility. The Center is located in northeast Gainesville, Florida on 639 picturesque acres with regular sightings of deer, turkey, and other wildlife. NFETC employs a variety of entry level to leadership positions including food service, maintenance, direct care, nurses, counselors, rehab therapists, medical doctors, security, psychiatrists, and psychologists.

NORTH FLORIDA EVALUATION AND TREATMENT FACILITY IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position serving as the Support Service Aide within the Food Services Unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• Completes all needed food and beverage orders for the kitchen.
• Prepares and counts salads, beverages, and sandwiches. Assists the Food Support Worker in cleaning and cutting vegetables, slicing and counting portions of meats. Counts and pans desserts and bakery products for the tray line and cafeteria line.
• Delivers and picks up loaded carts containing food trays to and from campus areas. Supervises residents that deliver and pick up carts to and from residential buildings. Work on tray line portioning cold or hot foods. Counts serving trays and places trays in food carts for deliver.
• Washes and sterilizes food trays, dishes, glasses, pots, pans, and utensils. Maintains work areas in a clean and sanitary condition.
• Sets up serving line with salads, desserts, and serving utensils. Assists Food Support Workers in setting up hot food on the serving line. Works on staff cafeteria serving line portioning and serving food.
• Performs general cleaning to maintain sanitary conditions in food preparation.
• Prepares food and sets up trays for residents on a special diet.
• Removes trash from kitchen, dining room, and dish room areas to proper trash receptacles outside. Cleans trash cart after moving trash.
• Cafeteria Set-up: Put out cups, napkins, lids and silverware. Make tea, coffee, fill sugar, ketchup, soy sauce, oil and vinegar dispensers. Make sure tables are clean and have salt, pepper, hot sauce and steak sauce. Make sure butter, chips and fruits are stocked.
• Operates register, provide customer service, count monies before and after operating register, complete paperwork, confer with accounting, make sure there is an adequate amount of 1-dollar bills and coins.
• Performs other duties as required.

Knowledge, Skills and Abilities required for the position:

• Must be able to travel up 17 stairs and 50 feet in 30 seconds.
• Must be able to go up and down 17 stairs 8 times in 8 hours.
• Must have normal vision and hearing, including use of corrective devices.
• Must be able to work with or around cleaning chemicals and supplies.
• Must be able to do repetitive movements with both arms and hands, neck and head; up to 60 movements in 1 hour.
• Must be able to lift both arms overhead for extended times.
• Must be able to demonstrate competency in all areas of training, some of which requires moderate to heavy physical activity such as safe operation of job essential tools and equipment, loading and unloading, CPR, MANDT and Heimlich training.
• Must be able to bend, twist, turn, kneel, push and stoop 10 times in one hour if necessary.
• Must be able to physically operate all equipment necessary to do job tasks, including using a keyboard.
• Must be able to climb ladders and work on top of 2 story buildings (Maintenance).
• Must be able to Drive an EZ Go golf cart
• Must be able to drive all necessary vehicles for 3 hours without a break (Maintenance and Security).
• Must be able to lift 40 pounds or drag 150 pounds for 3 feet distance, as needed.
• Must be able to carry up to 15 pounds up 17 stairs in 1 minute.
• Must be able to sit and/or stand for 7 l/2 hours per shift.
• Must be able to walk unassisted for 800 feet without stopping in 5 minutes.
• Must be able to work 16-hour shifts on occasion.
• Must be able to work outside for 8 hours with normal breaks & lunch (Maintenance and Warehouse).
• Must be able to remain alert for a period of 1 to 16 hours including normal breaks.
• Must be able to work safely around hot (400 F.) and cold (-10F.) temperatures.

Minimum Qualifications:

• High School Diploma or its equivalent.

Candidate Profile (application) must be completed in its entirety:

• Include the supervisor names and phone numbers for all periods of employment.
• Account for and explain gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.