TRAINING CONSULTANT - 64006304

Requisition No: 873426 

Agency: Department of Health

Working Title: TRAINING CONSULTANT - 64006304

 Pay Plan: Career Service

Position Number: 64006304 

Salary:  $54,000 - $56,000 

Posting Closing Date: 04/06/2026 

Total Compensation Estimator Tool

Job posting category Internal Agency WIC Training Consultant 64006304

Your Specific Responsibilities:

WIC is the Supplemental Nutrition Program for Women, Infants and Children.  The Alachua WIC Program covers a 10-county area that includes 13 clinic sites.  This position is responsible for the coordination and implementation of the WIC/Breastfeeding Program training plans. This position will coordinate with supervisors and Program Manager to determine appropriate trainings, training methods, times, and coordination of programs. 

Training:

 - Develops and maintains training curriculum.

 - Maintains current knowledge of the Federal WIC Program regulations including WIC memos, WIC data system guide, and the DOH Manual 150-24.

 - Maintains required documentation and records of trainings completed for staff.

 - Provides mandatory WIC and other program related training not available in the TRAIN system.

 - Acts as liaison between HR TRAIN manager and WIC staff to ensure annual trainings are completed. 

 - Assists WIC Participants and WIC employees with the WIC Direct and WIC EBT benefits activations/reactivations.

 - Provides new employee training on all WIC/ Breastfeeding specific programs, policies, and procedures. 

 - Acts as liaison between State offices to ensure compliance of updated policies and procedures. 

- Coordination of staff access to all WIC Programs and DOH programs, Submits Network Access and Badge Access requests.

Provides training to all employees in each area of the program, including but not limited to the following:

   - Call center/appointment scheduling

   - Client eligibility

   - anthropometic measurements, Hemoglobinometer

   - WIC benefits and the rights of participants

  - FL-WiSE computer system use

Data Management:

 - Works with Program Manager and site coordinators to determine necessary trainings. 

 - Assists supervisor with revising procedures and providing updates for new policies.

 - Updates, maintains, coordinates, and disperses procedure and guideline manual to all staff as updated. 

 - Monitors FL-WiSE Benefit Over- Issuance Report twice daily, investigates and reports any errors, and will provide corrective training for staff. 

- Sending, receiving, and documenting electronic documentation submitted by clients.  Uploading past and present electronic documentation into FL-WiSE System

Other duties: 

- Coordinates and monitors all aspects of Quality Assurance

-Completes assigned QA reports by deadlines to include: User role report, Non-participation report and Civil Right compliance report

-Collects the daily no show reports from clinic and compiles data for WIC Director

-Completes the Expiring Short Certification Report Quarterly and Processing Standards Report monthly

- Assists the WIC Coordinator to endure that local self-reviews and state monitoring are conducted and that any corrective action as determined is completed. Represents supervisor at meetings to furnish or obtain information.

-Prepares the weekly schedule for WIC staff. Creates, monitors, and pushes out the monthly clinic templates in FLWise. Creates, monitors, and updates clinic operating schedule.

- Point of contact for employees calling out of work in the morning.  Reassign staff as necessary to cover absences

-Transports sharps container from the Alachua Elementary clinic. Updates the biomedical waste binders annually for all clinics.

-Once a quarter, creates customer service survey and enters results daily in data base.

-Serves as backup to call center

-Serves as clerical back up to clinic 

Responsible for securing the designated information sets for the purpose of protecting confidentiality, data integrity and appropriate access for all information both confidential and public record, which is stored in hard copy or electronic formats. Completes EARS and timesheets on a weekly basis and completes certification. Completes mandatory meetings and trainings as designated by State, Federal, WIC, and local authority by deadline assigned.

Performs all other duties as required

Required Knowledge, Skills, and Abilities:

Ability to deal with the public in a tactful and courteous manner.  Ability to maintain effective customer service skills in stressful situations.  Ability to prioritize, organize, and schedule work assignments.  Ability to establish and maintain effective working relationships with others.  Ability to lift 15-20 lbs.

Qualifications:

Minimum – .Customer service experience 

Preferred – 5 years working with WIC.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

DOH-Alachua WIC 224 SE 24th St Gainesville FL 32641 Travel time 5%

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.