PARI-MUTUEL OPERATIONS SPECIALIST - 41500128

Requisition No: 853933 

Agency: Florida Gaming Control Commission

Working Title: PARI-MUTUEL OPERATIONS SPECIALIST - 41500128

 Pay Plan: Career Service

Position Number: 41500128 

Salary:  $34,398 - $40,950 

Posting Closing Date: 06/19/2025 

Total Compensation Estimator Tool

FLORIDA GAMING CONTROL COMMISSION

Division of Pari-Mutuel Wagering

Pari-Mutuel Operations Specialist

Annual Salary: $34,398 – $40,950

Position Number: 41500128

***Open Competitive***

*Anticipated Vacancy*

Overview:

The Florida Gaming Control Commission is responsible for exercising all regulatory and executive powers of the state with respect to legal gaming, including pari-mutuel wagering, cardrooms, slot machine facilities, oversight of gaming compacts, and other forms of gambling authorized by state law, excluding the Lottery, as well as directly enforcing Florida’s gaming laws and combatting illegal gambling activities.

The agency is overseen by five Commissioners who are appointed by the Governor, with Commissioners appointing an Executive Director who leads a team of nearly 200 staff members. The mission of the Florida Gaming Control Commission is to preserve and protect the integrity of gaming activities through fair regulation, licensing, effective criminal investigation, and enforcement.

The Commission offers a supportive work environment that fosters growth and collaboration.

Position Duties and Responsibilities:

The Pari-Mutuel Operations Specialist, working under the direction of the Pari-Mutuel Operations Southern Regional Manager, is responsible for complex licensing work within the Standards and Licensure Operations Unit in the PMW Office of Operations. The duties are as follows:

• Accurately and timely processes occupational license applications, license transfers, upgrades, replacements, and renewals to qualified applicants through the state’s licensing system in accordance with current policies and procedures as assigned; and fingerprints applicants using electronic fingerprinting equipment as necessary.
• Responsible for control and custody of all funds and forms received from licensing applicants in accordance with current agency processing policies and procedures; completes and forwards all required reports within the specified time frame.
• Responsible for placing timely orders for supplies and equipment to ensure efficient office operations.
• Provides exceptional customer service to the facility, licensing applicants, and the public; observes, records, and reports all possible violations, complaints and incidents, and responds to complaints and inquiries lodged by racing/gaming patrons, licensees, and others in a timely and courteous manner.
• Appropriately responds to new assignments, reassignments, or unscheduled assignments as requests and meets deadlines within a set timeframe. Completes all other duties and responsibilities that are reasonably assigned.
• Adheres to the FGCC’s mission, vision, and values, and complies with all policies and procedures of the Division of Pari-Mutuel Wagering’s Office of Operations; completes all training as required by their assigned supervisor.

Note:  This position requires the incumbent to work three scheduled weekdays and all Saturdays and Sundays, except State observed holidays.

Required Knowledge, Skills, and Abilities:

• Ability to read, interpret, and apply applicable Florida Statutes, rules, policies, and procedures relating to the pari-mutuel industry;
• Ability to effectively use available technology to perform duties, including computer software, hardware, and data systems;
• Ability to collect, record, and verify data relating to the pari-mutuel industry;
• Ability to communicate effectively, orally and in writing;
• Ability to work as a team to achieve results; and
• Ability to adapt to a changing environment.

Minimum Qualifications:

• High School Diploma or its equivalent

Preferred Qualifications, not required:

• Preference will be given to individuals fluent in English and Spanish.
• Preference will be given to individuals with experience in the Pari-Mutuel Industry.
• Preference will be given to individuals with experience reviewing and/or researching licensure applications.

Where you will work:

This position is located in Hallandale Beach, FL at the Gulfstream Park racetrack.

Contact, if applicable: Glenda.Ricks@flgaming.gov

BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The state offers a comprehensive compensation package for Career Service (CS) employees that features a highly competitive set of benefits including:

• Low premium health, dental, vision, life, and supplemental coverage options!
• Paid personal time, which includes annual leave, sick leave, nine paid holidays, and one personal holiday!
• Paid administrative leave for mentoring, volunteering, voting, and more!
• Family planning support that includes adoption benefits and paid/unpaid leave options for family and medical responsibilities!
• Retirement plans that include employer contributions (For more information, please click www.myfrs.com)!
• Deferred compensation plans!
• FREE basic life insurance plus additional options for you, your spouse, and your children!
• Flexible Spending Accounts!
• Tuition waivers!

IMPORTANT NOTICES:

• The Florida Gaming Control Commission has employment restrictions for all commission employees referenced in sections 16.713 and 16.715, Florida Statutes.
• This position requires a Level 2 background screening as a condition of employment and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and/or State Issued Photo Identification to conduct this screening.

Applicants are required to apply online through the People First system by the closing date.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The Florida Gaming Control Commission provides equal opportunities for applicants and employees regardless of actual or perceived race, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, genetic information, veteran status, marital status, and any other classification or status protected by law. The Commission does not show partiality or grant any special status to any applicant, employee, or group of employees unless otherwise required by law.

Special Reminders:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The Florida Gaming Control Commission is committed

to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.