STAFF ASSISTANT - 64035313

Requisition No: 841523 

Agency: Department of Health

Working Title: STAFF ASSISTANT - 64035313

 Pay Plan: Career Service

Position Number: 64035313 

Salary:  $33,760 - $37,118 

Posting Closing Date: 11/25/2024 

Total Compensation Estimator Tool

Thank you for your interest in career opportunities with the Florida Department of Health in Pasco County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pasco County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Your Specific Responsibilities:

Admitting Clerk duties:

Performs Immunization intake duties which require interaction with clients and staff regarding immunization services for children and adults.  These duties include, but are not limited to:

• • Greeting, providing information to and instructing clients
  • Registering and updating client demographic and insurance information in the Health Management System (HMS) and the Florida SHOTS registry; checks clients in and routes clients through clinic for assistance
  • Entering immunization history information in the Florida shots registry
  • Cashiering - handling payments by credit card, cash and checks, maintaining security of funds and accuracy of charges, posting, and deposits.
  • Faxing and receiving of faxed information; maintaining confidentiality and security of client information
  • Receiving phone calls and providing program information or routing calls to appropriate person or program and returning voicemail messages for missed calls within 24 hours.
  • Completes scanning of documents daily on all clients new and established; scanning required documents to HMS folder to supplement client electronic record.
  • Performing insurance billing after determining insurance eligibility
  • Verifies insurance eligibility by using Change, HMS or Availity; checks for updates and enters insurance data into HMS.
  • Assisting clients with application for patient assistance by vaccine manufacturers for vaccine provision
  • Employee will be cross trained for all clerical positions, including the processing of eligibility paperwork and application for client needing Medicaid for Pregnancy (PEPW).
  • Interviews applicants to determine types of services needed, processes eligibility when necessary
  • Schedules, Reschedules or Cancels clinic appointments when needed.
  • Responsible for providing generalized clerical services in all programs including: clinic appointments, registrations of all incoming clients to include financial eligibility, completing all necessary consent forms per program protocol, answering telephones calls using proper etiquette and routing to appropriate personnel or taking accurate messages..
  • Refers clients to various related agencies for assistant, by phone or in person.

Immunization Support duties:

Receives verifies and appropriately stores vaccines; data enters all doses received into the Immunization module inventory, assuring accuracy of data entry; tracks vaccine usage, researching missing doses of vaccine, reporting wasted doses of vaccines; performs physical vaccine inventory and submits monthly accountability report to Immunization Program Manager.

Manages client record duplicate report, monitors refrigerator and freezer temperatures, receiving and responding to automated notifications of temperature excursions, and taking and documenting appropriate actions for vaccine safety when temperatures remain out of range during normal business hours, maintain thermometers in certified status, inventory management and accountability.

Runs reports from FL SHOTS Immunization Module and HMS as needed or requested by Supervisor for review and analysis for programmatic decision, productivity, quality improvement, budget or other identified purposes.

Provided technical assistant and training for basic computer issues with Florida SHOTS registry. Participates in Immunizations outreach events and evening clinics.

Serves as back up for Health Administrative Assistant, duties will include running reports in FL SHOTS for the Two Year Old Immunization Coverage Assessment and Monthly Vaccine Utilization Report.

Assists with orientation/training of clerical staff as directed. If, eligible, translation services will be provided to clients and in-hours staff.

Performs other related duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of general office procedures and practices.
• Knowledge of correct grammar usage.
• Knowledge of basic arithmetic.
• Ability to prepare reports and correspondence.
• Ability to plan, organize and coordinate work activities.
• Ability to develop and implement office procedures.
• Ability to follow instructions.
• Ability to review data for accuracy and completeness.
• Ability to perform basic arithmetical calculations.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Qualifications:

Minimum - High School Diploma/GED

Preferred - Assiciate's Degree

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

7509 State Road 52, Hudson, FL 34667

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• Paid Parental Leave;
• State Group Insurance coverage options, including health, life, dental,vision, and other supplemental insurance options;

Your take home pay can be significantly influenced by your insurance premiums.  Compare your current premium with the State of Florida employee premiums!

• Monthly employee premium for the standard PPO/HMO:
• Single coverage is $50
• Family coverage is $180
• Monthly employee premium for the High Deductible Health Plan PPO/HMO:
• Single coverage is $15
• Family coverage is $64.30

• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.