841578 - DEPUTY CLERK - 40031047
Requisition No: 841578
Agency: Commerce
Working Title: 841578 - DEPUTY CLERK - 40031047
Pay Plan: Career Service
Position Number: 40031047
Salary: $33,760.00
Posting Closing Date: 11/25/2024
Total Compensation Estimator Tool
JOB TYPE: FULL TIME / Career Service
POSITION LOCATION: Jacksonville, FL (relocation benefits are not available for this position)
Deputy Clerk
Internal Agency
Your Specific Responsibilities:
REFEREE SUPPORT ACTIVITIES:
Provides administrative support to referees. Accurately process appeal cases, which includes proof reading/editing referee’s decisions and orders, drafting interoffice communication, correspondence, and other materials as assigned. The Deputy Clerks must timely process referee’s decisions in a manner to meet federal time lapse standards and other pre- and post-hearing procedural requests, such as issuance of subpoenas and motions for continuance.
The deputy clerk enhances and assists the referee with hearing preparation by organizing evidence, preparing exhibits, and coordinating with witnesses for scheduling or re-scheduling. The Deputy Clerks review documents immediately upon receipt and upload documents to the appeal case folder. The Deputy Clerks properly monitor queues and all cases for disposition.
Corresponds with and advises parties or representative regarding inquiries about the hearing, decision, and appeal process. This requires a thorough knowledge of the rules of procedure governing the administrative hearing and decision process.
Is responsible for accurate keyboarding of file records for record output to produce hard copy originals of hearing notices, decisions, orders and other documents necessary for processing an appeal. Prepares copies of relevant documents which are forwarded to the parties prior to the administrative hearings.
Prepares and distributes decisions and orders of hearing officers certifying and ensuring the accuracy of the mailing date, completeness and that copies are provided to all interested parties of record and to the appropriate agency offices. Is responsible for timely assembling and transmitting case materials in order for the Bureau of Appeals to comply with federal and state laws and regulations. Enters necessary data into the computer for tracking cases under review by the Bureau of Appeals. Timely files orders of the Unemployment Appeals Commission by date and legal issue in the office library.
Reviews subpoena requests received from parties and may assist with gathering information for referee to properly issue subpoena. Prepares and mails witness subpoenas and subpoena duces tecum in accordance with Bureau policy.
Prepares weekly docket for hearing officers including verification of time lapse standards, affixation and certification of mailing date, computation and/or verification of time zone inclusions, verification of hearing locations and method of appearance by parties, and specialized instructions to be displayed on the notice of hearing. Advises parties of hearing continuances and if necessary, arranges with parties a substitute hearing date and time.
Assists with preparation and coordination for Special Deputy cases. Processes and files Final Orders; maintains Final Orders in accordance with Agency retention schedule. Maintains Special Deputy cases in electronic and paper format.
CUSTOMER SERVICE ACTIVITIES:
Manages inbound calls for Office of Appeals hotline and conducts outbound phone calls to coordinate with parties and witnesses in a timely manner. Assists customers with questions about Reemployment Assistance Appeals. The deputy clerk collects customer information and analyzes customer needs as well as resolves customer problems by clarifying and working through customer complaints or questions and follows up to ensure resolution.
Required Knowledge, Skills, and Abilities:
- Excellent interpersonal communication skills.
- Ability to work independently and as part of a team.
- Knowledge of general office procedures and practices.
- Proficient with web applications, software, and other technology.
- Ability to effectively communicate, including verbally and in writing.
- Ability to understand and apply applicable State and Federal rules, regulations, policies, and procedures for problem solving, research and analysis.
- Ability to deal with the public in a tactful and courteous manner.
- Ability to utilize problem-solving techniques and to evaluate legal issues and make sound decisions to resolve complex matters.
- Ability to organize and coordinate work assignments.
Qualifications:
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
Minimum:
Duties and responsibilities of this position must be performed at the official work site of the Department.
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Preferred:
At least 1 year of legal secretary, legal assistant, paralegal, a judicial clerk, or clerical work experience with administrative hearings.
Pay:
$33,760 Annually -Firm
Our Organization and Mission:
FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.
Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/
The Work You Will Do:
The DEPUTY CLERK Supervisor is a member of the RA APPEALS OFFICE in the division of workforce services. They assist claimant’s and employers by telephone with unemployment hearings and decisions in a timely manner.
The Difference You Will Make:
FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.
How You Will Grow:
FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:
- Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
- Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
- Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
- Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
- Uses knowledge acquired through education, training, or experience to complete tasks.
These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.
Where You Will Work: JACKSONVILLE:
Jacksonville is the largest city in Florida and offers an inviting mix of cultural and outdoor attractions to enjoy. Found on the banks of St. Johns River in northeastern Florida. Jacksonville, or “Jax”, has plenty to offer both for family activities and those in search of a peaceful escape. It is a perfect destination for professionals, families, and retirees. Jacksonville has 850 square miles of beaches, paddle the river by kayak or bike and hike Jacksonville’s extensive nature park trails. Discover the city’s vibrant arts and history with a wander through its museums, colorful downtown streets, markets and historical districts. Jacksonville is a world-class arts destination, thriving culinary scene and internationally renowned chefs, convenient proximity to other major cities, and comprehensive schooling opportunities with over 300 schools.
WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
* State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option)
* Retirement plan options, including employer contributions (www.myfrs.com)
* Nine paid holidays and a Personal Holiday each year
* Annual and Sick Leave Benefits
* Student Loan Forgiveness Program (Eligibility required)
* Flexible Spending Accounts
* Tuition Fee Waivers (Accepted by major Florida colleges/universities)
* Ongoing comprehensive training provided
* Career Growth
* Highly skilled, professional environment
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
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* We care about the success of our employees. * We are always improving our technology, our tools, our customer’s experiences, and ourselves. * A rewarding experience for reliable, compassionate, and professional employees. |
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
JACKSONVILLE, FL, US, 32202
Nearest Major Market: Jacksonville