CLINICAL WAIVER MANAGER - 67013726

Requisition No: 873254 

Agency: Agency for Persons with Disabilities

Working Title: CLINICAL WAIVER MANAGER - 67013726

 Pay Plan: SES

Position Number: 67013726 

Salary:  $58,000.02 - $67,000.18 Annually 

Posting Closing Date: 04/16/2026 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: COMMUNITY AND SOCIAL SERVICE MANAGER I - Selected Exempt Service (SES)

WORKING TITLE: CLINICAL WAIVER MANAGER

POSITION NUMBER: 67013726

OPEN COMPETITIVE OPPORTUNITY

This posting may close before the posted closing date.

This position is required to work in assigned office or headquarters. This position is not eligible for telework.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$58,000.02 - $67,000.18 Annually                       $2,230.77 - $2,576.93 Bi-weekly

Position Summary

This position is responsible for spending the majority of their time supervising, communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action.

This is a professional position under the supervision of the Regional Program Administrator. The Regional Program Supervisor is a high level management position charged with supervising the following functions: Medical Case Management, Behavior Analysis, Intermediate Care Facilities (ICF) Utilization reviews, and Questionnaire Situational Information (QSI) staff.

The Work You Will Do 

• Provides Administrative oversight for Clinical services in the Region. Works collaboratively with Regional Program Supervisors.

• Actively engages with the medical case management unit to include participating in case reviews (Significant Additional Needs, medical necessity, Crisis, eligibility, consultation, institutional transitions), facilitating roundtable discussions and ensuring compliance with routine and mandated assignments. Ensures appropriate tracking systems are in place and reports are submitted within required timeframes (medication error, Preadmission Screening and Resident Review, death reviews, etc.). Serves as coordinator to train and monitor compliance of Medication Administration Rule FAC 65G-7 including but not limited to coordination of approved RN trainers, monitoring rule compliance with APD enrolled providers, conducting technical assistance and training on the Rule for providers, support coordinators, and SE Regional office staff.

• Actively engages with the Area Behavior Analyst/Psychologist to include participating in case reviews facilitating roundtable discussions and ensuring compliance with routine and mandated assignments. Ensures appropriate tracking systems are in place and reports submitted within required timeframes.

• Actively engages with the court liaison in case reviews, facilitating roundtable discussions and ensuring compliance with routine and mandated assignments. Ensures appropriate tracking systems are in place, participation in interagency meetings related to individuals involved in the judicial system, coordinates with the Regional contract manager on the Regional contract related to court liaison activities.

• Actively engages with the QSI unit to include participating in case reviews, facilitating roundtable discussions, and ensuring compliance with routine and mandated assignments. Ensures appropriate tracking systems are in place. Ensures compliance with statutorily mandated frequency of conducting QSI assessments. Additionally ensures QSI’s are conducted more frequently as needed due to an individual’s significant changes. Provides oversight of QSI assessors to ensure that successful recertification is achieved on an annual basis and assists with training new QSI assessors/retraining of existing assessors as needed.

• Provides oversight to the utilization review process for the Region. Ensures that utilization reviews are conducted for individuals at time of admission to an ICF every 180 days thereafter, and when levels of care changes are warranted.

• Serves as regional coordinator in processing all requests for ICF admissions including obtaining authorization for admission from APD State office.

Minimum Qualifications

• High School Diploma or its equivalent.

• Four years of related professional experience.

• Valid Driver’s License or other efficient means of transportation and willing to travel for work purposes.

Knowledge, Skills, And Abilities

Knowledge of and ability to:

• use Microsoft Office Programs (Word, Excel, Outlook, Teams, SharePoint).

• use APD iConnect to complete business processes.

Knowledge of:

• methods of compiling, organizing, and analyzing data for the purpose of monitoring and evaluating staff.

• the structure and content of the English language, including meaning and spelling of words, rules of composition, and grammar.

Ability to:

• demonstrate and provide responsive customer service

• work with individuals with developmental disabilities.

• multi- task effectively.

• use tracking systems to monitor and complete work assignments within required timeframes.

• communicate effectively, orally and in writing, and the ability to prepare reports.

• lead, supervise and manage people.

• establish and maintain effective working relationships with internal and external customers.

• deal with the public in a tactful, courteous, and effective manner.

• analyze problems comprehensively and recommend solutions /change(s) quickly and effectively.

• demonstrate sound judgment and decision making, weighing the costs and benefits of a potential action.

• be flexible and prioritize workloads.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. 

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.  Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.