DJJ OPERATIONS COORDINATOR - 80002327

Requisition No: 857127 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS COORDINATOR - 80002327

 Pay Plan: Career Service

Position Number: 80002327 

Salary:  $1780.37 Bi-Weekly 

Posting Closing Date: 08/01/2025 

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The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

THIS IS AN INTERNAL AGENCY OPPORTUNITY

FOR CURRENT DJJ EMPLOYEES ONLY

LOCATION AND CONTACT INFORMATION: 

LOCATION: Circuit 4 Duval County Probation at 7596 Centurion Parkway, Suite 100, Jacksonville, FL 32256

CONTACT PERSON: Christopher Massey, Chief Probation Officer – email Christopher.Massey@fldjj.gov or phone 904-219-219o or Ashley Graves, Assistant Chief Probation Officer email Ashley.Graves@fjdjj.gov or 904-759-5261

STARTING SALARY:  $1,780.37 bi-weekly. (In accordance with the current spending restrictions, an internal promotion into this position will be filled at the minimum of the pay grade or up to 5% of the employee's current rate, whichever is higher.) 

DUTIES AND RESPONSIBILITIES:

Program Reviews, Quality Improvement and Policy Implementation

Performs on-site internal administrative and investigative reviews as assigned by the office of the Inspector General, Regional Director or Chief Probation Officer generated from issues or complaints in relation to Probation and Conditional Release supervision or staff complaints in Compliance with the Standards of Conduct policy and procedures and statutory mandates.   

Coordinates circuit reporting and responses to all Central Communications Center (CCC) to include the completion of Initial Assessments and Program Reviews.  These will be conducted by a thorough review of case notes, case files, Juvenile Justice Information System (JJIS) and interviews with applicable parties. Complete report in the CCC module in JJIS. Work with Circuit Administration to address any deficiencies. 

Performs internal quality improvement (QI) reviews based on QI standards and Administrative Code 63D, 63T and 63F to identify needed improvements in probation services.  Review case notes, court orders and case files etc. to determine if QI standards are being adhered to.  Work with Circuit to create a corrective action plan if needed based on the reviews.  Assists administration in policy implementation and changes to circuit procedures based on review and assessments of units to improve efficiency and productively for Probation and Intervention Services.

Provider Referrals

Manage and track contracted provider referrals within the circuit as well as become familiar with contracts to ensure the providers are meeting their obligations.

Provide Circuit Administration with monthly usage report and notify Juvenile Probation Officer (JPO)’s of available slots.

Facilitate training with JPO’s to educate them on the services offered by the providers.

Attend monthly provider meetings with the Assistant Chief Probation Officer (ACPO) to assist in monitoring available slots.

Assist Circuit Administration with pilot initiatives

This position will facilitate the Know the Law Class, Probation Orientation and other Circuit initiatives.

Coordinate and/or participate in meetings, committees, training events, workgroup as requested.

Track necessary data to provide feedback to the Chief Probation Officer so it can be shared with stakeholders or used to make changes within the Circuit.   

Reviews Supervised Released cases to ensure contacts are being made per policy.  Act as liaison to law enforcement to enhance supervision of youth in the community.    Completes special assignments as requested.

Perform other related duties as assigned.

MINIMUM QUALIFICATIONS: 

A high school diploma or equivalency.

A valid driver’s license.

Knowledge of computer programs.

Ability to develop case plans; communicate effectively.

Ability to determine work priorities.

Ability to establish and maintain an effective working relationship with community and judicial partners for the purpose of information sharing and collaboration to address community concerns and promote safe and nurturing communities.

Ability to make independent decisions based on individual analysis, have strong verbal and written communication skills and the ability to conduct and document interviews.

PREFERRED QUALIFICATIONS:

Candidates with data experience and data analysis experience may be given preference.

SPECIAL NOTES: 

All prospective candidates will be subject to a sex offender check, criminal background checks, (state, local and national) and pre-employment drug screening for direct care positions. 

DJJ participates in E-Verify (Employment Eligibility). 

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.