GOVERNMENT OPERATIONS CONSULTANT I - 64058541

Requisition No: 873005 

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 64058541

 Pay Plan: Career Service

Position Number: 64058541 

Salary:  $50,000 - $55,000 

Posting Closing Date: 04/08/2026 

Total Compensation Estimator Tool

Open Competitive Job Opportunity

Your Specific Responsibilities:

Join Team Duval. At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here.

This specialized, independent professional role provides high-level support to the Medical Executive Director and the DOH-Duval Director of Nursing. The position assists with activities across the divisions and programs they oversee. Responsibilities include researching and gathering data, preparing written reports, and developing spreadsheets or other analytical tools as needed. The role requires sound independent judgment in carrying out established administrative policies and procedures. The incumbent is also responsible for data management, tracking, and analysis to support program operations and decision-making.

Public Health Competency Domain 1: Analytical/Assessment skills

• Develop plans to accomplish work, including prioritizing and organizing tasks.
• Maintains databases, prepares data reports, and validates data.
• Assists with completion and maintenance of Private School Immunization reports.
• Designs and prepare reports and presentations.
• Maintains and updates mandatory training logs, licensure records, protocols, and on -call schedules.
• Assists in maintaining shared drives, folders, and policy task lists.
• Provides data and tracking management analysis to support program operations.

Public Health Competency Domain 2: Policy development/Program planning skills

• Assists the Medical Director and Director of Nursing with creating, reviewing, modifying, and submitting personnel action

• requests (PARs) and position descriptions.
• Supports hiring managers in adhering to rules, policies, and procedures during recruitment, interviewing, and
• onboarding.
• Maintains credentialing processes for physicians and clinicians.
• Participates in the DOH-Duval Disaster Plan as required.
• Assists in maintaining policies and policy task lists.

Public Health Competency Domain 3: Communication skills

• Acts as office receptionist and routes calls to appropriate staff.
• Opens, routes, and delivers incoming and outgoing mail.
• Assists with clinical fax requests and routes them appropriately.
• Composes, types, and edits correspondence, memoranda, reports, travel vouchers, purchase requisitions, work orders, forms, training materials, labels, and other documents.
• Records meeting minutes and serves as back-up for conference calls and meetings.
• Coordinates meetings, including gathering materials, developing agendas, and tracking action items.

Public Health Competency Domain 4: Cultural Competency skills

Public Health Competency Domain 5: Community Dimensions of Practice skills

• Assists with Private School Immunization reporting, supporting community health compliance.
• Provides customer service to internal and external stakeholders, ensuring responsive and equitable interactions.

Public Health Competency Domain 6: Public Health Sciences skills

Public Health Competency Domain 7: Financial Planning/Management skills

• Order supplies for Medical/Nursing Leadership staff and maintains inventory.
• Processes purchase requisitions and reconciliations in accordance with organizational policies.
• Uses ARIBA Spend Management to order supplies and guide clinical staff.
• Assists with maintaining annual purchase orders, gathering quotes, and reconciling monthly invoices.
• Manages SMTS (travel system).
• Supports recruitment processes including application scoring, veteran's preference documentation, reference checks, license verification, and background screening coordination.

Public Health Competency Domain 8: Leadership and Systems Thinking skills

• Provides administrative and operational support to executive leadership (Medical Director and DON).
• Make independent decisions within established policies and procedures.
• Serves as information and key custodian for the Nursing Leadership Office.
• Coordinates calendars for the Medical Director and DON.
• Supports system-level processes such as credentialing, onboarding, compliance tracking, and policy maintenance.
• Performs other duties as required

Required Knowledge, Skills, and Abilities:

Knowledge

• Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Knowledge of People First or similar HR information systems.
• Knowledge of alphabetical and numerical filing systems.
• Knowledge of standard office practices, procedures, and administrative workflows.

Skills

• Skills in computer usage, including data entry, document creation, and spreadsheet development.
• Skill in providing high-quality customer service to internal and external stakeholders.
• Strong organizational skills with attention to accuracy and detail.
• Skill in operating standard office equipment (printers, scanners, copiers, fax machines).

Abilities

• Ability to communicate effectively, both verbally and in writing.
• Ability to prioritize assignments and manage multiple tasks efficiently.
• Ability to make independent decisions within established policies and procedures.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Qualifications:

Minimum:

• A valid driver’s license.
• Must have at least 3 years of experience performing functions as an administrative assistant.
• Must have at least 3 years of experience developing written content for business materials, communications and reports.
• Must have at least 3 years of experience working in the following applications: Excel, Word, PowerPoint and Outlook.
• Must have at least 3 years of customer service experience.

Preferred:

• Associate or Bachelor’s

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Duval County

Central Health Plaza

515 West 6th Street

Jacksonville, Florida 32206

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).

• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.