GOVERNMENT OPERATIONS CONSULTANT II - 64003323

Requisition No: 858037 

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 64003323

 Pay Plan: Career Service

Position Number: 64003323 

Salary:  $55,000.00 - $56,200.00 

Posting Closing Date: 08/19/2025 

Total Compensation Estimator Tool

Open Competitive Job Opportunity

Come Join DOH-Team Duval!  If you are looking to establish an exciting and successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida. 

Your Specific Responsibilities: 

As a member of the Florida Department of Health in Duval County, the incumbent will work under the direction of the program manager for the Office of Performance Improvement. The incumbent will serve as the coordinator for the Healthy Jacksonville Collaborative, the community partnership assists with the development and implementation of the Community Health Improvement Plan (CHIP). This includes planning, facilitation, and coordination of quarterly meetings for the Healthy Jacksonville Collaborative and related activities. In this role, the incumbent will coordinate evaluation and performance improvement activities related to community health assessment (CHA), CHIP, quality improvement and strategic plans, as well as local workplan activities and progress reporting for statewide initiatives for Florida Healthy Babies, Minority Health, Tobacco-Free Moms and Babies, and Healthy Communities of Florida. Additionally, the incumbent is responsible for ensuring work products meet DOH quality standards and the requirements of the national Public Health Accreditation Board (PHAB) including maintaining related documentation (i.e., standards tools, meeting agendas and minutes, presentations, etc.).

The incumbent should possess strong organizational skills to effectively prioritize work and to ensure assignments, meetings, and projects are completed in timely manner. The incumbent should have the ability to adapt with changes. The incumbent should have the ability to foster engagement and collaboration across departments as well as the ability to cultivate and grown partnerships. 

This position is responsible for coordination of CHIP-related meetings and activities and maintenance of related documentation. This position is responsible for attending and participating in regular meetings for CHIP-related initiatives including Florida Healthy Babies, Minority Health, Tobacco-Free Moms and Babies, and Healthy Communities of Florida. This position is responsible for completing regular updates to key agency documents and plan including the CHA report, CHIP updates, annual progress reporting, success stories, and presentations. This position is responsible for attending meetings, sharing related information with leadership to support decision making, and for satisfactorily completing assignments and deliverables in a timely manner. This position is responsible for monitoring CHIP-related performance metrics in agency plans, the progress of CHIP-related QI projects, and for supporting CHIP-related trainings and workforce development activities across DOH-Duval departments. This position is responsible for supporting/providing informational updates for various channels (i.e. website updates, newsletters, informational flyers, etc.). This position is responsible for fostering team collaboration, supporting a common vision, and creating momentum toward action and achievement of performance targets within established timeframes. 

Competencies are the knowledge, skills, abilities, and behaviors that contribute to individual and organizational performance. In public health, successful mastery of competencies is vital to developing a strong workforce that can support community and program needs. Applicants should have strength in the following core competency domains: 

Public Health Competency Domain 1: Analytica Assessment Skills 

• Assesses community health status: Conducts data analysis to understand factors affecting the health needs of the community. 
• Provides analysis and participates in the development of community health reports that contribute to identification of strategic health priorities, health improvement goal setting, and creation and monitoring to improve health outcomes.
• Identifies qualitative and quantitative data that can be used for assessing the health of the community and the impact of performance improvement activities.
• Completes health assessments and develops data collection tools, surveys, and protocols.
• Effectively uses data to inform decision making.
• Conveys data and information to professionals and the public using a variety of approaches (e.g., written reports, oral presentations accompanied by PowerPoint presentations, factsheets).
• Develops and Communicates Reports: Creates tables, graphics, and written reports to support innovation, set priorities, and guide community health improvement efforts, including goal setting and action plans.
• Represents Agency and Supports Decision Making: Represents the agency at DOH meetings and committees, and provides timely recommendations based on data analysis to inform decision-making and planning efforts. 

Public Health Competency Domain 2: Policy Development & Program Planning Skills 

• Engages in community health improvement planning.
• Contributes to development of goals, measurable objectives, targets, and timeframes 
• Manages CHIP: Develops, implements, and monitors timelines for CHIP ensuring alignment with local, state and national performance goals.
• Monitors events and trends impacting implementation of the CHIP.
• Coordinates Data and Progress Reporting: Gathers and analyzes data from internal and external stakeholders for reporting and evaluating performance outcomes related to the CHIP and other foundational plans as well as local activities for the following statewide initiatives Florida Healthy Babies, Minority Health, Tobacco-Free Moms and Babies, and Healthy Communities of Florida.
• Uses data to improve policies, programs, services, and performance.
• Engages in continuous performance improvement.
• Identifies Best Practices: Identifies best practices and develops reports, nominations (internal for both internal and external review), and storyboards, including annual progress reports and summaries. 

Public Health Competency Domain 3: Communication skills 

• Identifies purposes and goals for disseminating public health data and information.
• Suggests approaches for disseminating public health data and information.
• Communicates with internal and external audiences: Constructively engages internal and external stakeholders to develop, implement, and monitor Duval County's CHA, CHIP, and local activities related to statewide initiatives such as Florida Healthy Babies, Tobacco-Free Moms and Babies, and Healthy Communities of Florida.
• Communicates Effectively: Delivers information both in writing and verbally with linguistic and cultural proficiency, using various methods such as reports, presentations, and fact sheets to reach professionals and the public.
• Facilitates Interactive Activities: Leads meetings, trainings, focus groups, and brainstorming sessions to support community health improvement activities.
• Engages in active listening.
• Seeks input from internal and external audiences 

Public Health Competency Domain 5: Community partnership skills 

• Describes conditions, systems, and policies affecting community health. 
• Contributes to development of strategies for maintaining relationships that improve community health
• Collaborates with community members and organizations to identify assets and resources for improving community health.
• Contributes to development of strategies for maintaining relationships that improve community health

Public Health Competency Domain 6: Public health sciences skills 

• Applies public health sciences: Uses public health sciences in planning delivery of the 10 Essential Public Health Services via CHIP.
• Incorporates Evidence-Based Practices: Uses evidence-based practices to inform the development and evaluation of the PMQI Plan and CHIP.
• Understands Policies and Procedures: Keeps up to date with relevant policies, procedures, and guidance to effectively develop, implement, evaluate, and improve program and CHIP initiatives.
• Ensures Plan Alignment and Compliance: Ensures local plans align with statewide and national performance targets, participates in relevant meetings and training, and submits annual reports to meet DOH and national PHAB Re-accreditation standards.  

The incumbent will perform other miscellaneous job-related duties, as assigned. This may include supporting the Organization in disaster and emergency management and response functions. Work is primarily conducted within the offices of Florida Department of Health in Duval County. The hours of operation are Monday through Friday from 8am to 5pm, excluding state holidays and office closures. Telework is not available. 

Performs all other duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of public health principles and community health assessment and improvement planning frameworks
• Knowledge of national PHAB requirements, domains, standards, and measures
• Knowledge of methods of quantitative and qualitative data collection
• Knowledge of the principles and techniques of evaluation and analysis
• Experience with working with stakeholders to develop and implement community health improvement plans
• Experience in fostering collaboration, teamwork, and community partnerships
• Experience in project management
• Experience in successfully planning, organizing, coordinating, and completing work assignments by due dates
• Experience in developing written reports, plans, and presentations containing community data and technical information (e.g., community health status reports, progress reporting, annual report, etc.)
• Experience communicating information in a professional manner (e.g., oral presentations, facilitating meetings, hosting virtual team meetings, etc.)
• Strong communication skills and excellent interpersonal skills
• Proficiency in Microsoft Word, Excel, and PowerPoint as well as SharePoint, Teams, and workflow software (i.e., Visio, Planner, etc.)
• Ability to collect, analyze, and interpret community health data and statistics as well as organizational data to identify, assess, document, and communicate the pros and cons of possible alternative strategies
• Ability to leverage tools, software, and web-based applications for data analytics (i.e., Excel, SPSS, MySidewalk, SmartSheet, Mentimeter, etc.)
• Ability to investigate and analyze information and draw conclusions
• Ability to write reports containing technical information 
• Ability to make evaluative judgments independently
• Ability to work independently or with minimal supervision 
• Ability to remain productive under tight timeframes, balance multiple priorities, and maintain goal-directed behavior

Qualifications

  Minimum: 

• At least 2 years’ experience with community planning and working with stakeholders and community organizations. 
• At least 2 years’ experience of developing written reports, plans, and presentations containing community data and technical information (e.g. community health status report, progress reports, annual reports, etc.) 
• At least 2 years’ experience with communicating information and facilitating meetings, giving oral presentations, and managing virtual meetings in a professional manner. 
• At least 4 years of related work experience
• Bachelor’s degree or master’s in public health, Community Health, Health Education or a related field from an accredited college or university can substitute required work experience on a year-for-year basis.   

  Preferred:

• Certification in areas such as Certification in Public Health (CPH), Project Management Professional (PMP); Certified Health Education Specialist (CHES), Certified Professional in Healthcare Quality (CPHQ); and/or Lean Six Sigma (i.e. Black belt). 

Florida Department of Health Mission, Vision, and Values:

  Mission:

  To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

  Vision:

  To be the Healthiest State in the Nation.

  Values: 

  I  nnovation: We search for creative solutions and manage resources wisely.

  C  ollaboration: We use teamwork to achieve common goals & solve problems.

  A  ccountability: We perform with integrity & respect.

  R  esponsiveness: We achieve our mission by serving our customers & engaging our partners.

  E  xcellence: We promote quality outcomes through learning & continuous performance improvement. 

Where You Will Work:

Florida Department of Health in Duval County

921 North Davis Street, Building A

Jacksonville, FL 32209 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.