OPERATIONS ANALYST I - 64001515

Requisition No: 866474 

Agency: Department of Health

Working Title: OPERATIONS ANALYST I - 64001515

 Pay Plan: Career Service

Position Number: 64001515 

Salary:  $34,759.92 

Posting Closing Date: 12/24/2025 

Total Compensation Estimator Tool

Open Competitive Opportunity

Florida Department of Health

Division of Disease Control and Health Protection

Bureau of Epidemiology

Your Specific Responsibilities:

This position is detailed from Duval County Health Department (area 3) to the headquarters Bureau of Immunization. Area 3 covers Duval, Alachua, Baker, Bradford, Clay, Nassau, St. Johns, and Union counties. This employee is a member of an area immunization field staff, assisting in data collection, tracking, and technical assistance under the supervision of a Bureau of Immunization Operations and Management Consultant I. In an assigned geographic area, the employee works with county health departments (CHDs), private health care providers, public and nonpublic school officials, childcare center operators, military installations, volunteer organizations, and other groups in fulfilling federal immunization grant requirements. The employee will perform specialized public health work in areas geographically removed from direct supervision to include conducting on-site Vaccines for Children (VFC) Program provider-specific quality assurance reviews to ensure that all providers who receive vaccines from the State comply with the State and Federal VFC guidelines. This entails the performance of Assessment, Feedback, Incentive, and Exchange (AFIX) style reviews on public and private providers. The Centers for Disease Control and Prevention (CDC) recommends that all providers receive AFIX reviews to help improve their immunization coverage and them storage and handling practices. This position serves as Information Custodian Backup for specified information sets in accordance with completed form DH 1151, Information Custodian Delegation of Authority, and maintains departmental, division and bureau security policies, protocols and procedures for protection of data and release of confidential information. This position also serves as Key Custodian Backup for specified secure areas in accordance with completed form DH 1155, Key Custodian Delegation of Authority, and maintains departmental, division and bureau security policies and procedures for protection of data and release of confidential information. This position will assist in helping increase the immunization levels among the counties in area 3. The position will assist the CDC, National Center for Immunizations and Respiratory Diseases (NCIRD), and the State of Florida Bureau of Immunization (801), in achieving the Healthy People 2010 goal for Immunization by assuring that at least 90% of the area's two-year-old children successfully complete their primary series of immunizations before their second birthday.

Works under the supervision of the area supervisor and the regional 801 manager to determine which private and public providers under the VFC Program will be assessed. Contacts the providers and schedules appointments to assess immunization records for specific age cohort. Conducts quality assurance and quality improvement activities for the providers to generate provider-specific feedback on progress toward meeting federal and state mandated goals. Educates providers and staff on compliance as well as addresses opportunities for improvement. Provides follow-up by presenting results via written reports to B01 in Tallahassee and the provider assessed.

Performs a review of each provider's immunization levels using NCIRD's management-designed Comprehensive Clinic Assessment Software (CoCASA). Provides analysis and interpretation of the Standards of Pediatric Immunization Practices, determines whether each provider is following the guidelines to decrease barriers that would inhibit children from receiving the recommended childhood vaccine and conducts AFIX reviews. Provides technical assistance, education, and training to physicians and staff. 

Responsible for managing the field office data sets including but not limited to organization, storage, retrieval, updates, and archives, including both paper and electronic versions. Data sets include but are not limited to coverage level assessment data, AFIX and VFC Program data, survey data (both original and validation surveys), perinatal Hepatitis B data (Merlin) and Comprehensive Clinic Assessment Analysis (CoCASA). 

Responsible for data collection and data entry into appropriate software and format. Responsible for compiling data and preparing reports from the data sets available. 

Responsible for providing training to community partners in areas which may include but not be limited to the Health Management System (HMS), CoCASA, Merlin, Florida SHOTS, reminder and recall activities, vaccine storage and handling, and recommended immunization schedules for infants, adolescents, and adults. 

Responsible for providing general field office support for communication (phone, fax, email, correspondence), equipment, and supplies. 

Develops and uses expertise in Merlin, Florida SHOTS, HMS, and CoCASA to generate appropriate monthly reports for supervisor, county health department partners, and private providers. 

Develops and uses expertise in Florida SHOTS and Health Management System (HMS) to provide training and technical assistance for proper client registration, use, and report generation reports. 

Primarily responsible for conducting assigned field office VFC Program-only visits to private providers. 

Primarily responsible for conducting assigned field office orientation visits to new VFC Program providers. 

Primarily responsible for collecting childcare, Head Start, kindergarten and 7th grade survey data annually and conducting validation assessments. Serve as coordinator for the field office with county health department school health programs, childcare and Head Start facilities.

Coordinate field office program activities with private schools in region and use data from school survey activities to develop and provide private-provider training designed to improve school immunization outcomes for immunization compliance and documentation requirements. 

Performs other duties as assigned. 

Required Knowledge, Skills, and Abilities:

Ability to operate the Health Clinic Management System Immunization Module. Ability to collect and enter data for immunization assessments using the Clinic Assessment Software Application (CASA). Ability to maintain the Perinatal Hepatitis 8 Prevention Program Registry. Ability to conduct vaccine inventories.

Qualifications:

Minimum - High School Diploma

Preferred - 1 year Immunizations experience

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Alachua, Baker, Bradford, Clay, Duval, Nassau, St. Johns and Union counties. 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.