OPS GOVERNMENT OPERATIONS CONSULTANT III - 64916234

Requisition No: 849286 

Agency: Department of Health

Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT III - 64916234

 Pay Plan: Temp

Position Number: 64916234 

Salary:  $25.00 Hourly 

Posting Closing Date: 04/05/2025 

Total Compensation Estimator Tool

Open Competitive Job Opportunity

Come Join DOH-Team Duval!  If you are looking to establish an exciting and successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida. 

Your Specific Responsibilities:

This OPS position is supported through the CDC’s Strengthening U.S. Public Health Infrastructure, Workforce, and Data Systems (OE22) five-year grant funding through November 30, 2027. The incumbent serves as a Strategic Planning Specialist and is responsible for activities related to agency strategic planning, quality improvement (QI) and achievement quality standards outlined by Florida Department of Health and the national Public Health Accreditation Board (PHAB). This is a full-time, on-site position with normal business hours being 8am to 5pm, Monday through Friday, excluding state observed holidays and office closures. This position reports to the Program Manager of the Office of Performance Improvement housed within the DOH-Duval’s Division of Community Health Programs.  

This is position is classified as an OPS Governmental Operations Consultant III. The incumbent is responsible for providing lead support to the development, deployment, and performance monitoring of DOH-Duval’s foundational plans including the local Strategic Plan (SP), Performance Management & Quality Improvement (PMQI) Plan, and Community Health Improvement Plan (CHIP). This responsibility includes development of reports summarizing the effectiveness of foundational plans, implementation strategies, as well as any needed short- and long-term improvement plans. The incumbent is responsible for developing a system for gathering timely updates from stakeholders. The incumbent is responsible for supporting reporting efforts related to CDC-funded initiatives. This is an independent position that is responsible for supporting a culture of innovation, collaboration, accountability, responsiveness, and performance excellence in their work and through collaborative efforts across teams and departments.

Duties and responsibilities include, but are not limited to the following:

• Supports development and updates to DOH-Duval’s foundational plans while ensuring alignment with DOH Long Range Programs Plan (LRPP), the DOH Strategic Plan, Florida’s State Health Improvement Plan (SHIP), the local Community Health Improvement Plan (CHIP), as well as the local Performance Management & Quality Improvement (PMQI) Plan, and local Workforce Development (WFD) Plan.
• Integrate stakeholder feedback through surveys, focus groups, and meetings.
• Communicates stakeholder input via written reports and oral presentations to the supervisor.
• Collect, analyze, and communicate stakeholder input via written reports and presentations for informed planning and decision-making.
• Educate stakeholders on agency priorities, outcomes, and processes through approved communication channels (e.g., SharePoint, newsletters, meetings).
• Support oversight of reporting systems and schedules to track progress on strategic priorities and performance indicators.
• Compile and present accountability summaries and visual reports, including recommendations for improvement.
• Conduct assessments and data analysis to identify organizational strengths and improvement opportunities.
• Share actionable insights through presentations, factsheets, infographics, and success stories.
• Ensure timely development, review, and submission of all required deliverables.
• Support PHI Grant activities and maintain a comprehensive understanding of grant deliverables, timelines, and objectives.
• Ensure proper documentation and reporting in designated electronic systems (e.g., SharePoint, FL-Health Performs, SmartSheet).
• Foster a culture of performance excellence, quality improvement, and teamwork across all divisions.
• Research and share best practices to strengthen organizational planning and operational capacity.
• Complete deliverables at least two weeks before deadlines to allow for review and feedback, ensuring adherence to DOH standards and re-accreditation requirements.
• Ensures all work products satisfy requirements outlined by Supervisor, DOH standards and PHAB Re-accreditation requirements.
• Deliverables should be completed at least 2 weeks prior to official due dates outlined in Florida Health Performs and those provided by Program Manager to allow for review, approval and/or incorporation of feedback provided by Supervisors and/or Leadership.
• Takes personal responsibility to provide exceptional customer service to fosters pride, professionalism, and inclusivity within the workplace and community while maintaining a positive image for DOH-Duval.
• Request any needed leave time in advance through the Program Manager of DOH-Duval’s Office of Performance Improvement.
• Attend in-service, seminars, workshops and other meetings related to the grant. As needed, travel to perform duties and for professional development.
• Complete all mandatory trainings within required deadlines including departmental emergency planning and response activities.
• Ensure accurate and timely submission of Employee Activity Records (EARs), Employee Leave, and Attendance Records and Travel Vouchers.
• Perform other related duties, as assigned.

Competencies are the knowledge, skills, abilities, and behaviors that contribute to individual and organizational performance. In public health, successful mastery of competencies is vital to developing a strong workforce that can support community and program needs. Applicants should have strength in the following core competency domains:

Public Health Competency Domain 1: Analytical assessment skills 

• Experience with gathering and interpreting data to inform decision-making and strategy development.
• Experience with assessing complex situations, identifying trends, and making data-driven recommendations.
•  Ability to ensure accuracy and thoroughness in data analysis, reports, and presentations.
• Ability to collect, evaluate, analyze, and use data to develop recommendations, solve problems, document workflow, and improve program(s).
• Ability to conduct fact-finding research, plan, organize, and manage assignments to meet deadlines.

Public Health Competency Domain 2: Policy and program planning skills 

• Knowledge and understanding of organizational goals, resource allocation, and coordination of people and processes.
• Knowledge of the Public Health Accreditation Board (PHAB) and related standards.
• Experience with methodologies for setting objectives, analyzing trends, and formulating strategies.
• Experience with prioritizing tasks, managing timelines, and meeting objectives.
• Ability to think ahead and align day-to-day tasks with long-term goals.
• Ability to understand and apply rules, policies, and procedures.

Public Health Competency Domain 3: Communication skills 

• Ability to convey information to others in a clear and concise manner in written, oral, and electronic formats.
• Proficiency in Microsoft Word, PowerPoint, Publisher, Visio, Excel, Microsoft Teams, and Outlook.
• Building trust, conveying findings effectively.
• Communication, relationship building.

Public Health Competency Domain 5: Community partnership skills 

• Ability to develop strong professional networks and foster trust.
• Ability to coordinate with individuals and teams to meet deadlines.

Public Health Competency Domain 6: Public health science skills 

• Ability to apply public health sciences in planning efforts to support delivery of the 10 Essential Public Health Services Public health principles.
• Ability to use data and evidence in developing, implementing, evaluating, and improving processes, services, and systems.

Public Health Competency Domain 8: Leadership and systems thinking skills 

• Ability to maintain flexibility and responsiveness to changes in priorities, plans, and community.
• Ability to work independently and work effectively as a team.
• Ability to identify opportunities for collaboration, creativity, and innovation.

Emergency Duty: As an employee of the Florida Department of Health, the incumbent may be required to work before, during, and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in Special Needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Required Knowledge, Skills, and Abilities: 

• Knowledge and understanding of organizational goals, resource allocation, and coordination of people and processes.
• Knowledge of the Public Health Accreditation Board (PHAB) and related standards.
• Ability to coordinate with individuals and teams to meet deadlines.
• Experience with methodologies for setting objectives, analyzing trends, and formulating strategies.
• Experience with gathering and interpreting data to inform decision-making and strategy development.
• Experience with assessing complex situations, identify trends, and make data-driven recommendations.
• Experience with prioritizing tasks, managing timelines, and meeting objectives.
• Proficiency in Microsoft Word, PowerPoint, Publisher, Visio, Excel, Microsoft Teams, and Outlook.
• Ability to identify challenges and provide innovative solutions.
• Ability to ensure accuracy and thoroughness in data analysis, reports, and presentations.
• Ability to maintain flexibility and responsive to changes in priorities and plans.
• Ability to think ahead and to aligning day-to-day tasks with long-term goals.
• Ability to collect, evaluate and analyze data to develop recommendations, solve problems, document workflow, and improve program(s)
• Ability to develop strong professional networks and fostering trust.
• Ability to convey information to others in a clear and concise manner in written, oral, and electronic formats.
• Ability to work independently and work effectively as a team.
• Ability to understand and apply rules, policies, and procedures.
• Ability to conduct fact-finding research, plan, organize, and manage assignments to meet deadlines.

Qualifications:

Minimum:

• Bachelor’s degree in public health, community health, healthcare administration, or related field from an accredited college or university – or at least 2 years of equivalent work experience in a related field.
• 2+ years of experience writing reports containing technical information (e.g., strategic plans, progress reports, community health assessment reports, grant applications, etc.).
• 2+ years of experience managing timelines, prioritizing tasks, and coordinating with teams to meet deadlines.
• 1+ years of experience working with stakeholders to develop, implement, and monitor strategic plans.

Preferred: 

• Master’s degree in public health, community health, healthcare administration, or related field from an accredited college or university – or - at least 2 years of equivalent work experience in the field of public health.
• Certified in Public Health (CPH) or Certified Health Education Specialist (CHES) • Strategic Planning Professional (SPP) certification or Project Management Professional (PMP).

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

• Innovation: We search for creative solutions and manage resources wisely.
• Collaboration: We use teamwork to achieve common goals & solve problems.
• Accountability: We perform with integrity & respect.
• Responsiveness: We achieve our mission by serving our customers & engaging our partners.
• Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Duval County

North Davis Street, Building A

Jacksonville, FL 32209

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The following benefits are available to OPS employees:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (Upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.