Requisition No: 878897 

Agency: Department of Education

Working Title: REHABILITATION TECHNICIAN - 48007234

 Pay Plan: Career Service

Position Number: 48007234 

Salary:  $42,066.00 to $46,272.60 Annually 

Posting Closing Date: 07/22/2026 

Total Compensation Estimator Tool

Florida Department of Education

Division of Blind Services

Bureau of Client Services and Program Support

Location: District 3/Jacksonville (Duval County)

Position Title: Rehabilitation Technician (CS)

Salary Range: $42,066.00 to $46,272.60 Annually

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

This advertisement may be used to fill multiple vacancies up to six months.

APPLICATION INFORMATION & HIRING REQUIREMENTS:

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:

• • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Daniel O’Connor, District Administrator: 904-348-2730

JOB DESCRIPTION:

This position serves as a Rehabilitation Technician for the Blind/Visually Impaired in the Division of Blind Services District 3 Office, located in Jacksonville, Florida. This position is responsible for providing intake services, case management duties, and providing clerical support for blind and visually impaired consumers of the Division of Blind Services. Intake services include gathering eye medical data for the purpose of eligibility determination by the Human Services Program Consultant (Employment Program Counselor). Clerical duties may include front-desk duties as well as light office duties (copying, faxing, scanning, opening mail) among other duties. 

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Serves as the main office receptionist for the Jacksonville Office.
• Provides intake services and assists with case management activities as directed by the Health Consultant B – SES (WT: Assistant District Administrator).
• Prepares correspondence and other documents as directed.
• Independently enters data into the AWARE system, which includes the processing of purchasing orders and invoices for client services.
• Provides clerical support to professional staff to include preparing travel documents (Securing accommodations, preparing travel authorizations and reimbursements), preparing vehicle reports, and assisting with Fleet duties as needed.
• Maintain client files as directed.
• Processes incoming/outgoing mail as assigned and provides support services to the IL/CP Human Services Program needed.
• Prepares administrative purchase orders (PO’s) for the district.
• Provides support to the Human Services Program Consultants (VR Counselors) as needed.
• Provides administrative support to the Rehab Services District Administrator and the Health Consultant B – SES as needed.
• Scans, faxes, and makes copies of various documents and files as needed.
• Gathers Eye Medical Information.
• Gathers other information for the purpose of determining eligibility by the Human Services Program Consultants.
• Maintains an understanding of various eye conditions and their impact on functional abilities, knowledge of community resources, and the ability to convey that knowledge as it relates to eligibility and provision of rehabilitation services.
• Reviews applications and referrals.
• Gathers necessary data and information.
• Informs applicants of available services and information on referrals as needed.
• Processes referrals and applications including documenting case activities in accordance with state/federal laws and regulations, program procedures and timeframes.
• Utilizes the electronic client information system (AWARE) as a case management tool.
• Provides case management support, including purchase of services, to the Human Services Program Consultants in the District Office.
• Assists the Human Services Program Consultants with monitoring facility cases, including case closures.
• Works in conjunction with the Human Services Program Consultants to ensure timely provision of services.
• Provides information and referral services for individuals who are eligible or ineligible for DBS services.
• Accurately enters data into the electronic client information system (AWARE).
• Provides data and generates reports as needed.
• Provides telephone support and coverage in a professional, courteous, and efficient manner; delivers messages accurately and in a timely manner.
• Sets up case files and maintains correct case file order as required.
• Effectively and appropriately maintains, uses and monitors district funds, equipment and resources.
• Maintains copier machine (monthly usage reports to leasing agent, service calls and toner replacement).
• Promotes agency referrals when given the opportunity (provides documentation, applications and general information).
• Provides general software information and support to staff as needed.
• Tracks all openings and closings of client cases in the IL/CP/OB/BB programs.
• Provides assistance to District staff, consumers, and the public as needed.
• Orders supplies as needed.
• Travel may be required to complete assigned duties.
• Performs other duties as requested.

WHO WE’RE LOOKING FOR:

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of basic filling practices.
• Ability to draft correspondence, memos, letters, and other standard business forms in the correct format using correct spelling, punctuation and grammar usage.
• Ability to work independently and perform tasks and responsibilities with limited guidance and direction.
• Ability to communicate clearly and effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Knowledge of State and Federal Regulations.
• Knowledge of policies and procedures related to vocational rehabilitation.
• Ability to establish and maintain effective working relationships with others.
• Proficient in using Microsoft Office software, such as Access, Excel, PowerPoint, Word.
• Knowledge of eye diseases and their functional impact, including agency services.
• Ability to provide excellent customer service.
• Ability to maintain work area in an organized and clean manner.
• Ability to demonstrate good attendance.

MINIMUM QUALIFICATIONS:

• Three (3) to five (5) years of professional and relevant experience in a public vocational rehabilitation program.

PREFERRED QUALIFICATIONS:

Preferences will be given to those with:

• A bachelor’s degree
• An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities.
• Knowledge of the Workforce Innovation and Opportunity Act (WIOA).
• Experience handling clerical and light office duties. 

EDUCATIONAL SUBSITITUIONS:

SB 1310: Substitution of Work Experience for Postsecondary Education Requirements.

• A bachelor’s degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation.

DIVISION OF BLIND SERVICES MISSION STATEMENT:

The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Services has become a national model in education employment and other services that foster independence for blind and visually impaired Floridians.

FLDOE: Division of Blind Services

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

LEAVE INFORMATION: (CS)

• Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
• Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month. 

BACKGROUND SCREENING REQUIREMENT:

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. 

For more information, please visit the Selective Service website.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.