SENIOR CLERK - 64059142

Requisition No: 842975 

Agency: Department of Health

Working Title: SENIOR CLERK - 64059142

 Pay Plan: Career Service

Position Number: 64059142 

Salary:  $33,760.00 - $35,000.00 

Posting Closing Date: 12/27/2024 

Total Compensation Estimator Tool

***Open Competitive Job Opportunity***

Your Specific Responsibilities:

Come Join DOH-Team Duval!  If you are looking to establish an exciting and successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida.

This position is considered a technical position that requires exercising independent judgement and initiative in the application of departmental operations and procedures. This position requires an employee that is positively customer service driven. This position will report to the Records Center Manager within the Vital Statistics unit for the Florida Department of Health in Duval County.

Incumbent in this position will receive and process birth and death certificate request via in person, e-mail, USPS, fax and through VitalChek. Applications are processed in accordance with Florida Statue 382 requirements. Applications will be completed in the e-vitals system and ensures all necessary identification and documentation are included on the application. This position will provide information to respond to inquiries from funeral homes, hospitals, attorneys, and the general public as needed in determining eligibility for records and making independent decisions, Also, be able to assist funeral directors that are having issues with doctors completing death records.

Additionally, this position requires independent production work with office equipment. Incumbent will be required to operate a PC computer, keyboard, fax scanner, printer, copy machine, and adding machine successfully.

Required Knowledge, Skills, and Abilities:

• Utilization of equipment that is required for position
• Knowledge of principles and techniques of effective verbal and written communication
• Knowledge of the methods for organizing and presenting data
• Ability to Learn Vital Statistics laws
• Ability to collect records and analyze data relating to records or operational procedures
• Ability to utilize problem solving techniques
• Ability to prepare reports
• Ability to make decisions in a timely manner
• Ability to understand and apply applicable rules, regulations, policies, and procedures
• Ability to operate computer, printer, and copier

Qualifications

  Minimum:

• High School Diploma, GED, and/or previous work experience
• Previous customer service experience
• Previous cash handling experience
• Experience working with Vital records

Florida Department of Health Mission, Vision, and Values:

  Mission:

  To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

  Vision:

  To be the Healthiest State in the Nation.

  Values:

  I nnovation: We search for creative solutions and manage resources wisely.

  C ollaboration: We use teamwork to achieve common goals & solve problems.

  A ccountability: We perform with integrity & respect.

  R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

  E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Duval County

Vitals Office

3225 University Blvd. South, Ste 100

Jacksonville, Florida 32216

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com)
• Flexible Spending Accounts
• Tuition waivers
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.