HEALTH SUPPORT TECHNICIAN - 64002126

Requisition No: 862524 

Agency: Department of Health

Working Title: HEALTH SUPPORT TECHNICIAN - 64002126

 Pay Plan: Career Service

Position Number: 64002126 

Salary:  $1,356.92 Biweekly 

Posting Closing Date: 10/10/2025 

Total Compensation Estimator Tool

Internal Agency Opportunity

 Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Duties and Responsibilities
This is a Health Support Technician position in the School Health program providing assessment of student health needs, referrals for services, and liasions between schools, parents, and the School Health LPNs.

Reports directly to the Community Health Nursing Consultant and assists the School Health LPNs within the Department of Health (DOH) School Health  program.  Communicates daily with the SH team on day-to-day work duties.  Reviews and updates health profiles on children to include: the Florida DH 680 forms and student physicals.  Notifies school personnel as needed of changes that need to be made within the school FOCUS system.  Informs parents when their student is out of compliance for enrollment requirements by phone or letter.  Establishes and maintains effective communication and relationships with, School District of Osceola County, school health staff to ensure quality school health services.  Serves as resource person for teachers, health aides, students and parents.  Coordinates screening and surveillance activities within the schools.  Ensures timely communication of planned screenings and works with school staff in planning and implementing screenings as appropriate.  Assists with referrals of individuals and families to appropriate local and state agencies.  Contacts private/charter schools yearly regarding mandatory screening services available and required enrollment documents.

Completes statistical reports and assists DOH school health nurses and documents as needed. Assists with data collection for the, School Health Services Plan, Compulsory Report, Annual School Health Service Report, Biennial School Health Services Plan, Kindergarten and Seventh Grade Assessment and Validation Report.  Prepares and participates in School Health audit and back to Back to School events.  

Plans and participates in health promotion and disease prevention programs related to school children, school personnel and the community.  Assists with development of educational and training material as appropriate.

Maintains record of daily activities and work performed.  Performs other related duties as required. Responsible for timely submission of timesheets and EARs and certification.  Required to attend all staff meetings, monthly School Health conference calls and one-on-ones. Completes mandatory trainings as deemed necessary.  Provides advanced notice for time requests (2 weeks) unless an emergency.

Information Custodian responsibilities include maintaining information in accordance with state and federal statutes, rules, regulations, and Department of Health Security Policy 3 and associated Protocols and Procedures as it relates to Information Custodian, Delegation of Authority.  This responsibility is to be adhered to 100% of the time.

Required Knowledge, Skills, and Abilities:

Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of anatomy and physiology. Ability to provide direct patient care and treatment.  Ability to work with patients having a variety of physical problems.  Ability to plan, organize and coordinate work assignments.  Ability to communicate effectively.  Ability to establish and maintain effective working relationship with others.  Skill in the use of medical equipment and instruments used in the clinic.

Qualifications:

Minimum -

• Current Florida Department of Health employee.
• At least six months of verifiable medical front office, medical records, administrative assistant, or medical assistant experience, in a Public Health setting, Pediatric Office, Primary Care, Acute Care, or School Health setting. Experience includes, assisting clinicians, organizing daily work flows, assisting patients upon arrival and discharge, making appointments, and filing and charting medical visits.
• Willing to present for emergency duty before, during and or after disaster activation which can include beyond normal work hours.
• Valid Florida driver’s license.

Preferred -

• Experience working with school-aged children in one of the previously mentioned work environments.
• Bilingual in English and Spanish or Creole and can fluently speak, read, and write both languages.

Florida Department of Health Mission, Vision, and Values: 
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:
Florida Department of Health in Osceola

The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
•    Annual and Sick Leave benefits;
•    Nine paid holidays and one Personal Holiday each year;
•    State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
•    Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
•    Flexible Spending Accounts;
•    Tuition waivers;
•    And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.