OPS HUMAN SERVICES COUNSELOR II - 64949252

Requisition No: 880412 

Agency: Department of Health

Working Title: OPS HUMAN SERVICES COUNSELOR II - 64949252

 Pay Plan: Temp

Position Number: 64949252 

Salary:  $22.59 per hour 

Posting Closing Date: 08/06/2026 

Total Compensation Estimator Tool

Open Competitive

Your Specific Responsibilities:

•Provides case management services through home visitations to pregnant women, parents of at-risk infants and women between pregnancies (interconception) to coordinate service delivery.
•Conducts assessments of client’s total medical and social needs.
•Establishes rapport and develops relationships with families starting with program entry. Identifies, evaluates and assesses family strengths, resources, needs, and priorities. Facilitates planning and problem solving with participants and families.
•Provides information, education, and encouragement to inform and/or motivate families to change situations placing them at risk. Promotes self-sufficiency and healthy outcomes through encouragement and motivation; reinforcement of health care regimen, anticipatory guidance, supporting home safety, enhancing parent-infant interaction, promoting continuation in health care, promoting health literacy, and managing behavior concerns be utilizing evidenced based curriculums and approaches.
•Provides information and referrals to community resources.
•Develops and monitors the plan of care to assure that the concerns of families are addressed.
•Collaborates with other providers to assure continuity and coordination of care and advocates on behalf of the participant, including communicating to the providers, mental health counselors, networking agencies and community, the participant’s strengths, needs, feelings and emotional and behavioral problems encountered during case management.
•Participates in staff development and training programs.
•Participates in team activities and meeting to coordinate, review, and recommend best practices.
•Accurately codes and documents services, education, and other pertinent information in participant’s electronic record. Completed and submits all administrative documents.
•Perform other job-related services as required.
•The incumbent in this position may be required to use vehicles, owned, leased or operated by the state or county to conduct official state business. State or county vehicles should be used only for officially authorized duties and not for personal use, unless a specific exception applies under Florida law (F.S 287.17)
•Valid Florida Driver’s license required.
•This position requires daily in – office or field work.

Required Knowledge, Skills, and Abilities:

Knowledge of theories and practices in counseling and social work. Knowledge of professional ethics relating to counseling and social work. Knowledge of interviewing techniques. Ability to provide counseling or social work services to others. Ability to provide casework services to clients. Ability to plan, organize and coordinate work assignments. Ability to actively listen to others. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Knowledge of basic computer skills, including keyboarding, Windows and MS Suite

Qualifications:

Minimum - 

• A minimum of two years of verifiable professional experience in providing social work, health education, nursing or counseling services
• A minimum one year of verifiable professional experience conducting interviews or assessments of clients in a Health or Social Services setting
• Willing to physically come into the office daily and perform field work
• A valid FL driver’s license or state identification card OR a valid driver’s license from another state
• Willing to perform emergency duties before, during and/or beyond normal business hours and/or day in the event of an emergency, disaster, or threat of disaster man-made or natural
• Current authorization to work in the United States without employer sponsorship

Preferred -

• Bachelor’s degree from an accredited college or university or higher in social work, social sciences (psychology, human services, economics, biology, sociology and political sciences) or a health-related field as nursing, health education, health planning or health care administration
• Fluent in speaking Spanish and/ or Creole and communicating both verbally and written in proper English
• One year of verifiable professional experience in conducting home visits with clients

Florida Department of Health Mission, Vision, and Values: 
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Osceola

The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

•    State of Florida 401(a) FICA Alternative Plan (mandatory)
•    Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
•    Workers’ Compensation (mandatory, if needed)
•    Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
•    Deferred Compensation (voluntary)
•    Employee Assistance Program (voluntary)
•    And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  
 
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. 
 
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 
 
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 
 
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   
 
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  
 
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 
 
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 
 
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.