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RECORDS TECHNICIAN - 60072730

Date: Sep 24, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 838212

Agency: Children and Families

Working Title: RECORDS TECHNICIAN - 60072730

Pay Plan: Career Service

Position Number: 60072730

Salary: 16,880.00

Posting Closing Date: 10/01/2024

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Duties and Responsibilites Monitor FSFN/CCWIS for receipt of incoming child abuse/neglect reports. Assemble new reports into case files with the necessary reports, forms, and background searches. Disseminate reports per rotation schedule as outlined by supervisory staff. Address and assign incoming OTI and transfer requests from other counties.

Ensure that the phone line designated for the Abuse Hotline is covered and answered at all times to accept Immediate abuse reports. Answer telephones from main DCF phone line. Route incoming calls to the appropriate person and or take messages. Answer general questions to the public.

Greet Walk In client's and answer general questions. Handle initial request for client's seeking copies of investigative reports and or records, deliver to supervisor for redaction of any cases in question and or further direction. Screen process servers, locate appropriate staff or supervisor to receive the service.

Process mail (pick up/sorting/postage meter/interoffice/special deliveries and certified mail etc.). Copying/faxing/filing/correspondence as directed by supervisory staff regarding special projects. Drafting and sending case closure letters on all closed CPI investigations.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Location:

KISSIMMEE, FL, US, 34741

Nearest Major Market: Orlando

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