SENIOR CLERK - 64080398

Requisition No: 837490 

Agency: Department of Health

Working Title: SENIOR CLERK - 64080398

 Pay Plan: Career Service

Position Number: 64080398 

Salary:  $33,760.00 

Posting Closing Date: 09/30/2024 

Total Compensation Estimator Tool

Open Competitive

Position # 64080398

Senior Clerk

Your Specific Responsibilities:

This position involves clerical work in all clinics offered at the Columbia County Health Department and includes performing moderately complex clerical and cashier duties such as data entry, collecting monies, issuing receipts, billing services, comprehensive customer service duties and reports under the supervision of the Senior Community Health Nursing Supervisor.

Work in the clinical area performing client intakes for all clinics including Family Planning, Sexual Health, Ryan White, TB, Immunizations, and Primary Care. Check-in processes will be followed according to protocols and manual/electronic health records will be maintained adhering to all DOH policies and procedures. Client registration includes updating demographics, verifying insurance, and determining financial eligibility status.

Provide optimal customer service including answering multi-line phone systems, routing calls appropriately, scheduling appointments, and providing general information to the public.

Maintain an organized workspace with the most current and updated letterheads, clerical office correspondence, documents, and consents. Performs timely and accurate documentation in the health record both manually and electronically including scanning documents per policy and procedures.

Collect fees, process charges, issue receipts, data entry, perform Medicaid and third-party billing. Prepare fiscal reports, prepare monies, and submit to supervisor daily for approval. Proficiently utilizes computer systems and office equipment.

Required Knowledge, Skills, and Abilities:

Knowledge of computer software with experience in Microsoft Word, Excel, Outlook, and Power Point. Communicating effectively with others. Ability to use active listening to answer/ask questions appropriately. Providing high quality customer service to diverse population. Skilled in basic mathematics to maintain/balance cash drawer. Operate office machines including fax machine, copier, laminator. Operate multi-line phone system. Ability to establish and maintain working relationships. Knowledge of how to find information and identify essential information.

Qualifications:

Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties.

Preference will be given to those who meet the following requirements:

• High School Diploma
• Billing/coding experience
• Bilingual  

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Columbia County Health Department

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.