OPS Administrative Assistant -43350014

Requisition No: 879150 

Agency: Financial Services

Working Title: OPS Administrative Assistant -43350014

 Pay Plan: Temp

Position Number: 43350014 

Salary:  $17.00 per hour 

Posting Closing Date: 07/31/2026 

Total Compensation Estimator Tool

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

WORKING TITLE: PART-TIME OPS ADMINISTRATIVE ASSISTANT

DIVISION: CRIMINAL INVESTIGATIONS DIVISION

BUREAU: FIRE, ARSON & EXPLOSIVES INVESTIGATIONS

CITY: LAKE WALES

COUNTY: POLK

The Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. This advertisement is for the Bureau of Fire, Arson & Explosives Investigations. This advertisement is for a OPS PART-TIME Administrative Assistant position which is a NON-SWORN position.

Click here for additional information about the Department of Financial Services, Criminal Investigations Division.

SPECIAL NOTES:

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.

TO APPLY FOR THIS POSITION, SUBMIT A STATE OF FLORIDA EMPLOYMENT APPLICATION VIA PEOPLE FIRST AND SUBMIT A SUPPLEMENTAL APPLICATION TO THE FOLLOWING EMAIL ADDRESS: cidhiring@myfloridacfo.com

Click here for Supplemental Application.

QUESTIONS

Job Line Phone number: (850) 413-4063.

This supplemental application MUST be received no later than five (5) business days after the closing date of this advertisement in order to be considered for this position.

To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools at any stage of the process is strictly prohibited and will result in disqualification for the position. 

Requirements:

• High School Diploma or equivalent.
• Proficient in using Microsoft Office Products (Word, Excel, Outlook, etc.)
• Experience applying communication principles and techniques in academic or professional settings.
• VALID Driver’s License from the Florida Department of Safety and Motor Vehicles by time of employment.

Preferences:

• A degree from an accredited college or university.
• Experience working in a law enforcement agency, law firm, fire service industry, or government investigative agency.
• Special consideration may be given to eligible candidates who have bilingual verbal and written skills that meet a critical need of the agency’s mission.

REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of standard business formats and styles for letters and business forms.
• Knowledge of office procedures.  Knowledge of correct spelling, punctuation, and grammar usage.
• Knowledge and ability to perform basic arithmetical calculations. Knowledge of basic filing practices.
• Knowledge of the techniques for handling telephone calls in a courteous and efficient manner.
• Ability to work in Microsoft Office products such as Word, Excel, and Outlook.
• Ability to organize files and other records.  Ability to use correct spelling, punctuation, and grammar.
• Ability to type letters, memoranda, and other standard business forms in correct format.
• Ability to operate general office equipment.  Ability to handle telephone calls in a courteous and effective manner.
• Ability to plan, organize, and coordinate work assignments. Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others. Ability to compile and analyze data for administrative decisions.

Candidate Profile (application) must be completed in its entirety. Please read below:

• Please include the names and phone numbers for the supervisor(s) and/or Human Resource Department for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.

• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume”.
• Each field (address, city, and state, dates, phone numbers, etc.) should be completed.
• If claiming Right to Interview, candidate MUST attach a copy of your official layoff letter when applying.
• Upon the selection of the top candidate, a current supervisory reference contact will be required.

Experience and education requirements must be met at the time of application submission to be considered.

 The salary for this position will be $17/hour for no more than 29 hours per week; Monday-Friday between the hours of 8 am-5 pm schedule needs to be flexible.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

This position requires a security background check, including fingerprint as a condition of employment.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

WHAT IS THE SELECTION PROCESS?

Selection is a three-to-six-month process where the successful applicants MUST PASS the Oral Interview, CJSTC background prior to beginning.

If selected for an interview, interview will be conducted in person.

Responses to Qualifying Questions must be verifiable in the Candidate Profile.

BRIEF DESCRIPTION OF DUTIES:

Incumbent of position is a member of DFS’ Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts.

• Serves as office manager; receives and routes telephone calls; opens and distributes mail. Maintains inventory and procurement of office supplies. Independently composes and responds to routine correspondence. Complies with guidelines and deadlines for submission of paperwork. Prepares documents on behalf of staff members upon request.
• Acts as the liaison with Director’s Office, other departments, divisions, and the public, and provides assistance as needed.  Provides case files to Records Specialist upon request. Submits all received public records requests to Public Records Unit for processing. Coordinates with command staff to prepare and submit monthly case management data.
• Maintains all law enforcement investigative files for the office and provides security for files. Complies with record retention policies and completes records dispositions for approval for destruction or archiving of records. Researches files and provides information for law enforcement investigators which may include reviewing complex reports, memoranda, interviews, and other documents of a legal nature. Uses confidential electronic databases to access information as requested by sworn law enforcement personnel.
• Tracks and maintains account of location and activity of investigators responding to requests for assistance. Create, maintain, and distribute monthly calendar for law enforcement investigators. Maintains staff calendar with leave requests and training scheduled.
• Prepares Investigative cost forms for submission to Division headquarters. Coordinates with law enforcement investigators and clerk of courts to ensure payment is accurate and reflective of the order prior to submission.
• Serves as travel agent for field offices. Creates travel authorizations for new hires, assists staff with travel authorizations and travel reimbursements. Completes travel arrangements and reservations.
• Performs related work as required.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.