Date:  Aug 26, 2023


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Requisition No: 797976 

Agency: Juvenile Justice


Position Number: 80059905 

Salary:  $1,842.95 Bi-Weekly Salary 

Posting Closing Date: 09/25/2023 

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Position Location: Probation and Community Intervention Circuit 15 – Unit 104 Lake Worth, Florida 33461   

Contact Person: Stephanie Riley, Assistant Chief Probation Officer (561) 882-3600 Ext#: 151

Starting Salary: $1,842.95 Bi-Weekly. (In accordance with current spending restriction, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)


This is work providing social services to assist in rehabilitation of juvenile law offenders in custody or on probation. Incumbents make recommendations for actions involving formulation of rehabilitation plan and treatment of offender, including conditional release and education and employment stipulations.

This occupation will be responsible for coordinating work and supervising employees, assigning work, reviewing progress and assessing performance.

Incumbent of position supervises employees, spends the majority of time communicating with, motivating, training and evaluating employees, planning and directing employees’ work.


Case Management/ Reviews (Screening & Intake Process):

Assign tasks to staff based on an inquiry from youth, family, victims, law enforcement, the courts, or from department staff, as needed.

Assign cases to staff when referrals are received by the Florida Department of Juvenile Justice (FDJJ).

Conduct case reviews to ensure home and school visits are an integral part of the assigned case activities for gathering information and engaging the family.

Initiate contact with the youth, family, victim and law enforcement regarding case handling and disposition, when necessary.

Use Motivational Interviewing to engage the youth, family and staff to determine needs.

Review cases within the timelines and method defined by policy, procedures and administrative rules to ensure collateral information such as abuse and neglect history, educational, mental health, substance use, gang related activity and other pertinent information from other agencies involved with the youth and family has been gathered, and the identified needs have been addressed by assigned staff.

Review documentation of detention screening, intake screening, and risk and needs assessments (e.g. Suicide Risk Screening Instrument, and Department approved risk/needs screening/assessment instrument(s))to ensure the proper administration of the instruments, which will identify the youth’s risk/protective factors and the need for further assessments or evaluations.

Facilitate the completion of any assessments and evaluations, and if results indicate the need for services ensure staff have referred the youth and family for services regardless of the youth’s legal status (e.g., intake status youth that may include diversion and civil citation); and assist staff that encounter difficulty accessing services and resources, or if the youth or family has refused services.

Formulate case management strategies with assigned staff based on assessments and/or information that will address the youth’s specific needs.

Ensure service referrals were made to the appropriate provider (s) and follow-up actions were taken by assigned staff.

Approve supervision and treatment recommendations to the State Attorney and other judicial partners that allow the Department to provide the most appropriate services in the least intrusive manner.

Confirm that assigned staff discussed with the youth and family a safety plan that will focus on averting exposure to situations of risk, harm or injury to prevent victimization.

Review and/or approve screening instruments and reports used by the Department and or the courts that include but are not limited to the following: Provide technical assistance and conduct case reviews with staff to determine applicable case management intervention strategies.

Detention Screening Risk Assessment (DRAI), Suicide Risk Screening Instrument (SRSI), Department approved risk/needs screening/assessment instrument(s) and case plan, Pre-Post Disposition Report, Adult Sentencing Summary Report, Progress (Status) Report, Electronic Commitment Packet, and Termination of Supervision.

Case Management/ Reviews (Court Process):

Acts as the DJJ representative during court hearings in support of the Department’s recommendation for the youth, family, and community by testifying to the court, as necessary.

Confer with assigned staff to ensure the Department’s recommendations are based on information gathered during the screening, assessment, intake and supervision process that represents a balanced and restorative justice approach, taking into consideration youth competency development, accountability to the victimized community and promoting public safety.

Certify that case files reflect current social histories, court reports, referral letters, and correspondence, and that staff is familiar with the contents of those documents and able to present relevant information to the court.

Provide current information (policy & procedures) to staff responsible for detention screening, detention reviews, and related court hearings, and share related information with the youth and family.

Review court dockets to confirm the department is represented at hearings. Ensure all necessary parties are informed of hearing(s) and when cases need to be placed on a docket.

Follow-up with staff to monitor the status of that request as appropriate.

Communicate the outcome of court proceedings to all affected parties (i.e. youth, family, supervisor, detention, residential, providers, schools, victims, etc.) in the absence of the assigned staff or when further clarification is requested by those parties.

Submit to the Chief Probation Officer or designee any requests to the Office of the General Counsel for assistance with resolution of problem court orders or proceedings.

Case Management/ Reviews (Supervision Processes):

Conduct a case review to certify staff completed the appropriate Department approved screening/assessment instrument(s) to determine the risk and needs for all youth screened/supervised by the department.

Ensure that prior to the development of or revisions to a case plan that staff are negotiating, implementing, and modifying the plan based on input from the youth/family, and the risk and needs identified by the Department approved risk/needs instrument(s) are in accordance with departmental rule/policy.

Certify that staff conducted face-to-face contacts in the home, school and varied community-based settings with the youth, family and community during non-traditional hours (weekends and evening hours) in addition to business hours.

Verify that staff initiates a face-to-face contact with the youth and family following court to conduct a preliminary review of the court order and provide the youth and family with the contact information on the assigned staff or program.

Maintain communication with assigned staff to confirm adherence to departmental requirements for interventions during all stages of youth and family involvement with the department (e.g., meeting in the detention centers, schools, homes, and out-of-home placements, place of employment, community sites, other agencies and treatment providers and/or offices).

Ensure staff has assisted the youth and family with obtaining appropriate mental health, substance abuse evaluations based on administered assessments, and arranged for specialized testing and treatment, as needed.

Verify that staff followed-up with service provider(s), youth and family on assessments, evaluations and progress reports (written or verbal), and have taken action on any issues communicated by the service providers.

Verify assigned staff has assisted the youth and family with accessing community resources and services at an appropriate agency or placement resources, including intra-agency services, education and employment resources to address youth and family needs. Verification of this assistance includes, but is not limited to the following:

Obtaining youth identification documents for employability skills training (Workforce Development), employment, education, recreational activities, or child in care application.

Assisting youth and family with school and afterschool enrollment; maintaining school contact, verifying school attendance, academic performance, and behavior.

Assisting youth and family with enrollment in after school and weekend pro-social recreational activities.

Arranging for life skills groups, counseling, etc., as needed.

Review written or verbal reports from collateral sources, such as educational institutions, employers, counselors, electronic databases, etc.

Participate in case staffing with assigned staff and mental health practitioners, school personnel, public health specialists, law enforcement, adult corrections, child welfare and others to identify appropriate services and a youth specific supervision plan.

Ensure assigned staff provide crisis intervention by assisting the youth and family in accessing crisis intervention services/resources and making necessary referrals and follow-up on actions taken.

Work with assigned staff to verify personal goals/ plans have been developed with the youth and ongoing support has been provided that will help youth achieve their goals and maintain skills.

Confirm youth, family and/or facilities have been contacted by the assigned staff and the planning and coordination of transportation of youth and family to and from detention centers, court, school, after school programs/activities, residential programs, homes and other community-based appointments has been arranged, as needed.

Conduct case reviews to ensure assigned staff discussed with youth and family projected timeframes for completion of goals, sanctions/conditions of supervision and anticipated date for termination of supervision based on progress, and as ordered by the court.

Assign and monitor specialized caseloads and verify that assigned staff provide services, supervision, participate in all case related staffing's, document case work in JJIS, and prepare required reports for the other agencies involved with specialized cases, and/or the court as required.

Respond to case specific concerns, needs, and risks as presented by staff during case staffing related to court recommendations, supervision planning, effective responses to violations (technical & new law violations), and transition planning that is in accordance with existing departmental policies, procedures, administrative rules, and FL statutes. Enlist concerned parties in a team conferencing approach to provide input on interventions and revisions to supervision plans.

Discuss with assigned staff the recommendation for handling law violations and appropriate interventions based on the Effective Response Matrix, when a youth violates the conditions of supervision, and what follow-up actions must be taken in response to a violation.

Conduct staffing's with assigned staff when case benchmarks occur, milestones are achieved by the youth and family, factors need to be considered prior to case recommendations/ management (i.e. when youth is still securely detained a certain number of days pre-adjudication or post disposition, or beyond a timeframe identified in statute, a violation of court order or supervision has occurred, transition and exit conferences are scheduled a set number of days prior to a youth’s release from a residential commitment, all court ordered requirements and conditions of supervision have been completed, handling of complex cases, crossover cases with other agencies, and human trafficking, etc.).

Ensure case transfer or progress summaries are completed within required timeframes as defined by administrative rule.

Case reviews must include an assessment of the assigned staff preparation of transition and exit planning for a youth pending release from a residential program to ensure the plan is finalized prior to release. Actions must include referrals for post-residential services for mental health, substance abuse, education and workforce services.

Provide staff, youth and the family with needed support to ensure best outcomes are achieved prior to the Department’s involvement being terminated.

Provide technical assistance and conduct case reviews with staff to determine appropriate case management intervention strategies.

Records Management:

Conduct case reviews within the Juvenile Justice Information System (JJIS) according to policy, procedures and rules to ensure all case related activities are provided and documented for youth involved in the juvenile justice continuum.

Review JJIS for accuracy of data entries by staff, and when necessary correct data according to applicable JJIS data entry guidelines.

Review referral history and conduct data collection for statistical purposes within established rules.

Check that assigned staff obtain and maintain the youth’s photograph with updated images in JJIS.

Assess that assigned staff upload and record any required forms/ documentation into the Juvenile Justice Information System (JJIS) on case file activities with timely entries, in accordance with administrative and JJIS business rules.

Upload and record any forms/ documentation required of supervisors into the Juvenile Justice Information System (JJIS) on case file activities with timely entries, in accordance with administrative and JJIS business rules.

Verify hard copy and electronic (JJIS Case Notebook Module) are maintained and contain all required case file document.

Community Collaboration:

Provide contact information for community-based service providers in response to inquiries from non-involved youth and families that may address the family’s issues.

Meet and maintain communication with schools, teachers, law enforcement, care providers, and other agencies and organizations for the purpose of information sharing and collaboration to address community concerns and promote safe and nurturing communities.

Provide input to circuit management on provider community-based service delivery issues/ program development and provide input for potential grant proposals based on knowledge of community resources.

Cultivate restorative justice community service work sites and identity resources that support youth participation in group work projects.

Assess that assigned staff are familiar with community resources and are knowledgeable on how to access those resources.

Act as a liaison to department, provider staff, community organization/agency partners, and the court.

Supervision of Employees, Special Assignments and Training:

Attend and participate in professional development trainings and meetings.

Facilitate the process to identify and develop a cadre of staff to deliver group facilitated training, develop training plan to maintain fidelity of the model during delivery.

Participate in informal and/or formal case review audits as required.

Participate in community/ departmental committees, workgroups, special projects and pilots as assigned.

Provide leadership on initiatives and offer input and review policies, procedures, rules, protocols, and training curriculum as assigned.

Speak to community groups or external parties and explain DJJ functions.

Provide presentations/training to other staff, community organizations and partnering agencies, as needed.

Participate on committees and community-based organizations and agency workgroups.

Participate in special projects, as directed.

Secure resources for interpreter assistance for staff on case related activities, when the need is identified.

Train and/or supervise staff, interns, volunteers and/or students, as directed and approved.

Provide oversight for tracking pre-service and in-service training according to policy and procedures.

Develop annual performance measures and review as required by policy and procedures.

Supervise, approve and maintain workloads, schedules, deadlines and work objectives for staff; expected to work with employees to identify flexible schedules that include non-traditional hours.

Complete administrative personnel assignments related to hiring, transfers, promotions, disciplinary action and related People First requirements.

Ensure reportable incidents are reported in the manner and timeframe dictated by policy and rule.

Complete administrative fiscal and general services assignments as directed (i.e., travel, purchasing, leases, property inventory, etc.).

Provide leadership on initiatives and participate in pilot projects upon request.

Act as a conduit for communication of initiatives instituted by the Department to direct care staff and keep staff informed of the mission, vision and goals of the FDJJ.

Act as a conduit for communication from direct care staff to circuit management to keep management informed of staff issues and/or ideas proposed by staff.

Assume management functions of the Assistant Chief Probation Officer and/ or Chief Probation Officer, as delegated.

Provide knowledge on current research and related juvenile justice professional literature.

Follow all departmental policies, procedures and administrative rules.


Bachelor’s degree from an accredited college or university at the time of submission of your candidate profile.

A valid driver's license.

Knowledge of case management practices, of interviewing and counseling techniques.

Ability to make independent decisions based on individual analysis, have strong verbal and written communication skills and the ability to conduct and document interviews.

Ability to provide counseling, guidance to others; maintain a professional, safe and helpful work environment.

Ability to conduct and document fact finding interviews.

Ability to make recommendations concerning the processing, handling and disposition of delinquent youth.

Ability to develop case plans, coordinate case assignments for multi-problem clients.

Ability to plan, organize, coordinate work assignments; to supervise, lead and motivate people; to determine work priorities, assign work and ensure proper completion of work assignments.

Ability to communicate effectively, to establish and maintain an effective working relationship with co-workers, community judicial partners, and act as a liaison to those entities in a capacity defined by the department.


Preference will be given to candidates who have at least:

Three (3) years of supervisory experience.

Three (3) years of experience working with youth.

currently employed with the Department of Juvenile Justice.


All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your Candidate Profile. Please provide an explanation of gaps in employment.  Incomplete profiles will NOT be considered.

Juvenile Probation Officer Supervisors are required to maintain CPR and First Aid Certifications throughout employment.

This position requires non-traditional hours, including weekend and evening hours when needed.

Juvenile Probation Officer Supervisors will be required to perform shift work, due to 24 hours’ facility operations depending on position location. Candidates must be agreeable to working a flex schedule including nights, weekends and holidays. Extended hours and on-call duties may also be required.

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions. The successful completion of these screenings are conditions of employment.

DJJ participates in E-Verify (Employment Eligibility).

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

Positions that include the transportation of youth while performing any work or work-related functions on behalf of DJJ, require: (1) a valid driver’s license; and (2) a three-year acceptable driving record as defined in FDJJ Policy 1920.

Successful candidate must be certified in accordance with the Department of Juvenile Justice direct care training policy and must obtain such certification within 180 days of employment. In order to obtain certification, the candidate must attend and successfully complete a mandatory residential training academy located in Quincy, Florida. Certification must be maintained throughout employment.

For those candidates not currently in the state system as a direct-care worker for DJJ at the time of application, the top-ranking candidate(s) after the interview phase will be required to take and pass an Ergometric’ s IMPACT Assessment and Training Test in order to be considered for the direct-care employment opportunity. This test will be used to measure the candidate’s overall suitability for working with juvenile justice involved youth. Test results will be used for a period of six months after initial testing for candidates who reapply during that period for another position for which testing is required.

985.66 Florida Statute Requirement:

Be at least 19 years of age.

Be a high school graduate or its equivalent as determined by the department.

Not have been convicted of any felony or a misdemeanor involving perjury or false statement or have received a dishonorable discharge from any of the Armed Forces of the United States. Any person, who after September 30, 1999, pleads guilty or nolo contendere to or is found guilty of any felony or a misdemeanor involving perjury or false statement is not eligible for employment, notwithstanding suspension of sentence or withholding of adjudication. Notwithstanding this subparagraph, any person who pled nolo contendere to a misdemeanor involving a false statement before October 1, 1999, and who has had such record of that plea sealed or expunged is not ineligible for employment for that reason.

Abide by all provisions of s. 985.644 (1), regarding fingerprinting and background investigations and other screening requirements for personnel.

Execute and submit to the department an affidavit-of-application form, adopted by the department, attesting to his or her compliance with subparagraphs 1-4. The affidavit must be executed under oath and constitutes an official statement under s. 837.06. The affidavit must include conspicuous language that the intentional false execution of the affidavit constitutes a misdemeanor of the second degree. The employing agency shall retain the affidavit.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami