OPERATIONS PROGRAM MANAGER - 55014660

Requisition No: 866304 

Agency: Department of Transportation

Working Title: OPERATIONS PROGRAM MANAGER - 55014660

 Pay Plan: SES

Position Number: 55014660 

Salary:  $98,637.03 - $165,000.16 

Posting Closing Date: 12/21/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

849 / Tolls Roadside Sys. Support

PENDING CLASSIFICATION UPDATE

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Karen Mackey  

CONTACT PHONE NUMBER: 954-934-1249

CONTACT EMAIL ADDRESS: Karen.Mackey@dot.state.fl.us

ANTICIPATED BI-WEEKLY SALARY: $6,346.16

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Operations Program Manager – Office of Toll Operations

This position will lead, plan, execute, and monitor transportation operations across the West and Northwest regions, ensuring alignment with the Department’s strategic objectives. This role coordinates across multiple operational departments—including maintenance, construction, materials, traffic operations, and facilities—as well as with the Turnpike Enterprise to ensure integrated and efficient program delivery.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Office of Toll Operations

SR 589, M.P. 24, Suncoast Operations Building, 

6638 Suncoast Parkway, Land O’ Lakes, FL 34639

Anticipated Salary

$6,346.16 Bi-Weekly/$165,000.16 

Your Specific Responsibilities:

Lead, plan, execute, and monitor the transportation operations programs across the West and Northwest region, ensuring alignment with strategic objectives and the Transportation Operations Strategic Plan. Coordinate across operations departments including maintenance, construction, materials, traffic operations, and facilities and with the Turnpike Enterprise to ensure integrated and efficient program delivery.

Oversee the delivery of construction and asset management programs through coordination of General Engineering Consultants (GEC), Construction Engineering and Inspection (CEI) teams, and asset maintenance contractors. Ensure roles and deliverables are clearly defined, aligned with District and Executive Leadership expectations, and executed to meet performance standards.

Acts as the lead Department representative in the location area, representing the Department of Transportation with the Federal Highway Administration, city and county officials, utility companies, property owners, the media and other concerned parties. Drives a Florida Department of Transportation (FDOT) vehicle in the performance of these duties.

Track program milestones, budgets, and performance metrics. Implement corrective actions to ensure timely, cost-effective, and high-quality outcomes. Ensure the assigned region meets or exceeds maintenance rating program requirements and complies with all applicable standards and procedures.

Coordinates with the Director of Operations to implement policy, procedure, and direction. Coordinates with the District Construction Engineer and the District Maintenance Engineer and will follow their direction on implementing the Department’s policies in construction and maintenance while exercising independent judgement in formulating and carrying out plans for the accomplishment of the Department’s programs.

Serve as a key liaison between internal departments, external partners, and executive leadership. Facilitate communication and collaboration to ensure program alignment, resolve issues, and maintain transparency throughout the project lifecycle.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Florida Department of Transportation (FDOT) standards, policies, and procedures
• engineering concepts, principles and terminology
• the principles and practices of management
• engineering design, construction, production and/or operations

Skills in:

• project engineering and scheduling
• working with or within government transportation agencies
• using engineering tools, equipment and/or instruments
• contract management
• leading cross-functional teams and managing consultant relationships

Ability to:

• analyze and interpret engineering data
• understand and apply applicable rules, regulations, policies and procedures
• to plan, organize and coordinate multiple work assignments
• communicate effectively both verbally and in writing
• speak in public
• establish and maintain effective working relationships with others

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.