RECORDS TECHNICIAN - 64029091 1 1

Requisition No: 844427 

Agency: Department of Health

Working Title: RECORDS TECHNICIAN - 64029091 1 1

 Pay Plan: Career Service

Position Number: 64029091 

Salary:  $1442.45 bi-weekly 

Posting Closing Date: 01/18/2025 

Total Compensation Estimator Tool

Thank you for your interest in career opportunities with the Florida Department of Health in Pinellas County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pinellas County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision To be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Records Technician

Your Specific Responsibilities:

• Determines applicants’ eligibility by verifying court documents, affidavits and notarized statements for records and issues certified copies of birth and death certificates to the general public, funeral homes, government agencies, law enforcement, etc.  
• Provides phone and in person prompt and courteous assistance to funeral homes, hospitals, and public inquires.  Provides consultation and expert advice to management or other groups on technical, systems-related, or process related topics. 
• Handles assigned funeral homes, which includes reviewing death certificates and burial transit permits for completeness, accuracy, timeliness, acceptability and registration of same.   Locates and retrieves files upon request from authorized users.  Issues certified copies and enters safety paper numbers into the E-Vitals system to stay in compliance with finance and accounting procedures.
• Processes and separates building mail, correspondence for birth and death certificates, determines when to utilize form letters and vital statistics forms.  Maintains files and control records to show status of action in processing correspondence.  Sorts or classifies information, according to content, purpose, user criteria, or chronological, alphabetical, or numerical order.  Mails out processed mail requests. 
• Cashiers and/or performs Information window duties on a weekly rotating basis and when office coverage is necessary.  Cashiers input payment types of cash, check, credit card, invoice and payment vouchers and are responsible for compiling and preparing various financial reports daily.
• Scans or reads incoming materials to determine filing order or location.  Places materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.   Attending trainings and performs other cross-trained duties during vacations, breaks, and lunches as assigned by manager.
• Maintains proficiency with software applications/programs and other office equipment commonly used by the department (i.e. HMS, Outlook, Word, Excel, copier/scanner, paper shredder, fax machine, calculator and printers).
• Employee may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the employee includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. 

Required Knowledge, Skills, and Abilities:

• Knowledge of basic arithmetic.
• Knowledge of correct grammar usage.
• Skills in effective verbal and written communication.
• Skills in problem solving.
• Skills in Computer software application (Microsoft Office with Outlook, Excel, and Word).
• Skills in Critical Thinking-Judgment.
• Ability to operate commonly used office equipment (computers, copier/scanner, paper shredder, fax machine, calculator, and printers).
• Ability to plan, organize, and coordinate tasks.
• Ability to establish and maintain effective working relationships with others.
• Ability to review data for accuracy and completeness.
• Ability to perform mathematical calculations.
• Ability to interpret and apply rules, regulations, policies, and procedures.
• Ability to manage time.
• Ability to be dependable to follow through on assignments and pulls his/her own weight.
• Ability to remain calm and effective in fast-paced environment.
• Ability to produce work products which meet the intended objectives.
• Ability to review, accept, and reject data relating to records and procedures.
• Ability to prepare and audit reports and correspondence. 

Qualifications:

Minimum –

• High School Diploma is required
• Experience in customer service in fast paced environment
• Experience in data entry
• Experience in interpreting laws, regulations, policies, and procedures as they relate to confidential paperwork/documentation
• Experience in preparing and auditing reports and correspondence 

Preferred –

• Read, speak, and write in both English and Spanish
• Experience in cashiering

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Mid county location: 8751 Ulmerton Road Largo, FL 33771

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

· Annual and Sick Leave benefits;

· Nine paid holidays and one Personal Holiday each year;

· State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

· Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

· Flexible Spending Accounts;

· Tuition waivers;

· And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide

your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.