SENIOR CLERK - 64041557

Requisition No: 838586 

Agency: Department of Health

Working Title: SENIOR CLERK - 64041557

 Pay Plan: Career Service

Position Number: 64041557 

Salary:  $1,298.46 biweekly 

Posting Closing Date: 10/07/2024 

Total Compensation Estimator Tool

***CAREER SERVICE - Internal Only***

*Note: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month and year) identifying company name or if unemployed.  Incomplete applications/resumes will not be considered.

Thank you for your interest in career opportunities with the Florida Department of Health in Citrus County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

•  This is an internal advertisement only.  Only current FL Department of Health Employees will be considered.

Your Specific Responsibilities:

This position is responsible for independent work in Medical Records.  Incumbent may be required to work during or beyond normal work hours or days in the event of an emergency. Emergency operations functions required of the incumbent include but are not limited to special needs shelters, Red Cross shelters, or other emergency functions, including responses to bioterrorism or threats of bioterrorism. Designated “Need to Know” position with access to the following information: Has access to client medical/immunization, record maintenance, billing, and appointment scheduling.  Has key access to record room. Has computer access to Clinic Management system and CPHUIMS system. Adheres to Citrus County Health Department Confidentiality and Security policies and procedures. Attends Annual Confidentiality and Security Training’s and updates.

Maintains security of Records Room by only allowing designated employees admission.

Maintains log of all visitors to area and assures that all visitors are supervised while in record area.

Maintains security of clerical/vitals area by only allowing designated employees admission.

All work is performed with considerable degree of independence, subject to review by immediate supervisor.

Coordinates with supervisor an established systematic routine for inactivation and purging of files.

Prepares purged records for storage and destruction per department policies.

Pull duplication reports and resolving any issues.

Responsible for copying, mailing, and/or faxing of record requests for all departments.

Coordinates with legal department on mandatory audits, subpoenas and medical record requests when needed.

Keep refreshed on policies and procedures specific to medical records and RMLO duties.

Scan’s the OB records into HMS and or into the physical chart if applicable within 1 week of being closed out.

Assists in tele task assignment if needed.

Coordinates filing and retrieval of medical records for all clinics within health unit.

Assures records organized by State guidelines.

Interview patients for eligibility determination and registration. 

Register patients on each visit and re-determine eligibility annually.

Prepare patient folders or electronic record for each patient, filling out all forms and scanning all documents daily.

Fill out portion of Medicaid/sliding fee encounter form. 

Enter billing services daily and collect monies due. 

Assists in entering billing and insurance information for dental sealant school program.

All clerical staff will use the SmartCall system and be accountable for prompt and accurate client processing in a timely manner for all departments.

Answering numerous inquiries related to health department services.

Receive patients, schedule appointments, and accept fees when required, giving receipt for same.

Receive and log incoming and outgoing telephone messages, making calls, giving out information as requested by telephone or office visit.

Receiving and routing patients to include interviewing as to the purpose of their visit, securing records as necessary.

This position can be tasked to assist with training new staff.

Performs other duties as requested by Supervisor.

Required Knowledge, Skills, and Abilities:

Ability to maintain client records.  Ability to interview clients to identify needs.  Ability to plan, organize and coordinate work activities.  Knowledge of community resources.  Knowledge of the principles and techniques of effective verbal and written communication.  Ability to actively listen to others.  Knowledge of personal computers and software.

Qualifications:

Minimum - Florida Driver's License.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Office Location:  3600 W. Sovereign Path, Lecanto, Florida 34461

Work Location:  All areas in Citrus County

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.   

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.