HUMAN SERVICES SUPERVISOR I - SES - 60037500

Requisition No: 859067 

Agency: Children and Families

Working Title: HUMAN SERVICES SUPERVISOR I - SES - 60037500

 Pay Plan: SES

Position Number: 60037500 

Salary:  $1,431.42 Bi-Weekly 

Posting Closing Date: 09/01/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. 

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS AN ANTICIPATED VACANCY.

This is a highly responsible and professional position serving as the Human Services Supervisor I – SES within the Transportation Department. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• This position is responsible for supervising subordinates in the Transportation Department of a large civil mental health treatment facility. Providing transportation of individuals served to all treatment areas at NEFSH; medical treatment facilities off-grounds (such as Baptist Medical Center, University Hospital Jacksonville, Shands Hospital, Fraser Hospital), physician appointments off grounds, boarding homes, nursing homes, adult congregate living facilities, halfway houses and other release cenetrs; and provides transportation for individuals who are discharged or transferred out of state.
• Provides consultation and leadership to subordinates in all matters and problems relating to the performance of their assigned duties.
• Assists in the preparation of subordinate schedules, issues daily instructions and adjusts as necessary.
• Verifying the KRONOS schedule and making adjustments to meet operational needs and/or minimize potential for overtime.
• Is responsible for maintaining accurate record of leave used and current leave balances for all assigned staff.
• Reviews all Transportation travel vouchers.
• Supervises assigned subordinates in their areas of responsibility.
• Provides standards of performance and points out strong and weak points as an ongoing evaluation of performance.
• Evaluates employees through performance appraisals in accordance with DCF Rules and Regulations.
• Administers counseling when needed and proper disciplinary action in accordance with current directives after discussion with supervisor.
• Recommends hiring, transfers, promotion and terminations of such employees.
• Monitors and updates process flows to ensure services are provided in customer driven manner that is cost effective.
• Oversees activities relating to dispatching, routing, and tracking vehicles.
• Receives and delivers messages from units for transporting individuals and staff on and off-grounds.
• Other information related to the operation of the vehicles is also transmitted via radio communications.
• Assigns vehicles to units and or staff to attend activities and appointments off-grounds.
• Schedules all transportation staff to obtain maximum coverage and management excellence.
• Maintains daily minimal staffing required by controlling use/abuse of leave and minimizes use of overtime.
• Responsible for sending X-ray, Lab and Court Orders to outside appointments upon request and maintains log of the same.
• Compiles and/or monitors daily, weekly and monthly reports of all medical appointments and hospitalizations off grounds.
• Ensures transportation vehicles are scheduled for proper maintenance and repairs in conjunction with the Automotive Equipment Mechanic Reviews information to reduce cost of controllable expenses.
• Responsible for receiving records of departures and arrivals, as well as mileage for all trips away from NEFSH; reviews daily mileage traveled within hospital grounds.
• Assists in writing/recommending policies and procedures, interprets and administers policies as directed.
• Maintains current information of NEFSH policies and procedures and processes routine items within established guidelines.
• Serves on various committees’ addition to meeting with other disciplines regarding transportation.
• Orders supplies monthly from Warehouse after checking stock levels to reduce cost of controllable expenses.
• Completes purchase requisitions for specialized or adaptive equipment for resident transportation needs.
•  Prepares Requisition and maintains inventory of supplies, forms, and equipment for the department.
• Performs related assignments.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the principles and practices of health care or the behavioral sciences.
• Ability to provide advice on problem cases.
• Ability to assist in prescribing therapeutic objectives for clients.
• Ability to participate in group therapy sessions.
• Ability to observe changes in clients' behavior patterns.
• Ability to participate in making decisions regarding disposition and release.
• Ability to coordinate and participate in vocational, recreational and educational therapy teams.
• Ability to prepare reports.
• Ability to supervise people.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• 2 years of supervisory experience.
• Class B Commercial Driver License with Passenger Endorsement.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.