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Date: Oct 25, 2020

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 198481 

Agency: Children and Families

Working Title: HUMAN SERVICES WORKER I - 60009843

Position Number: 60009843 

Salary:  $812.00 biweekly 

Posting Closing Date: 11/30/2020 

Responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness.  The incumbent is expected to treat people served in a respectful manner that preserves their dignity.  Responsible for developing and maintaining a professional caregiver relationship with people served and shall not exceed relationship boundaries by developing personal friendships, sharing personal information or exchanging personal items.

Preserving the rights, safety and security of people served via Observation, Communication and Intervention:   At all times to learn what type of environment and interactions make clients feel safe, secure and calm and to identify distressful stimuli or triggers, When providing ward coverage, When escorting to and from activities and appointments to ensure that they arrive safely, During meals to monitor intake and ensure that they don’t choke or trade food, When a person served is placed on special observation status to address dangerous or high risk behaviors, When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise, At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns, When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns, Separate clients from distressful stimuli and assist in resolving conflict, Ensure that people served are not neglected, abused or exploited; and ensure that such circumstances are reported to the abuse hotline if applicable, Ensure safety during medical or disaster emergencies, Ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints.

Supporting activities of daily living of people served by assisting or performing tasks as described in Children and Families Operating Procedures (CFOP) 155-1:  Staff will remain competent in these identified tasks including: handwashing, proper body mechanics, assisting with positioning in a chair or bed, transferring from one position to another, assist a person who is falling, ambulation, documentation of progress notes, measure height and weight, vital signs, perform mouth checks during medication pass, dressing and undressing, bathing, hair care, nail care, mouth care, assist with feeding, collect urine and stool specimens, document intake and output.

Documentation:  Description of behavior of person served while not experiencing distress, being escorted, eating meals, on special observation status, in the seclusion room and in restraints, Behavior and events related to the well-being and recovery of people served, Distressful stimuli and triggers and behaviors that may represent medication side effects, Location of people served when checking wards, transporting and during Freedom of Movement check-in/out times, Discovery of contraband, Personal property, personal hygiene practices, and vital sign and weight readings, Provision of services and information related to Recovery Plan objectives, Responses of people served when encouraged to attend activities.

Assessment of needs and service provision by way of:  Assist with meaningful life activities including, but not limited to, mail and phone correspondence, Encouraging people served to attend scheduled or alternative engagement activities, Support treatment and psychiatric rehabilitation services by assisting with homework, skills practice, reading, etc., Provide services identified on a person’s Recovery Plan, Communicate with people served to support the achievement of Recovery Plan objectives, Serve as a personal advocate by communicating with other service team members and documenting information. relative to psychiatric rehabilitation, stabilization and recovery of people on assigned unit.

Act as residential living area coordinator in the absence of assigned supervisory staff member.

Perform other related duties as assigned.  The job duties listed above are not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job.  Performance of lower level duties may be required.

Principles and practices of health care or the behavioral sciences, Assist in carrying out treatment and rehabilitation activities centered around personal and social adjustments, Assist in group therapy sessions, Observe changes in client's behavior patterns, Assist client with personal care activities, Assimilate data and recommend changes in policies, procedures and techniques, Document effectively, Plan, organize and coordinate work assignments, Communicate effectively, Establish and maintain effective working relationships with others.  Physical agility requirements: Ambulate up and down a stairwell, Assist with evacuation of persons served during an emergency situation, Must have normal vision and hearing, including use of corrective devices, Work with or around cleaning chemicals and supplies, Perform repetitive movements with arms, hands, neck and head, Demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as CPR and MANDT, Bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances, Physically operate all equipment necessary to do job tasks, Lift and carry 20 pounds, Sit and/or stand for one hour without a break, Work 16 hour shifts on occasion, Remain alert while on duty, Drive an EZ Go or vehicle if job essential.

Experience working with the general public in a customer service role is acceptable on a year for year basis


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Jacksonville