OPERATIONS & MGMT CONSULTANT MGR - SES - 60009870

Requisition No: 850510 

Agency: Children and Families

Working Title: OPERATIONS & MGMT CONSULTANT MGR - SES - 60009870

 Pay Plan: SES

Position Number: 60009870 

Salary:  $49,584.67 - $90,000 Annually 

Posting Closing Date: 04/15/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. 

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS AN ANTICIPATED VACANCY.

This is a highly responsible and professional position that will serve as an Operations & Management Consultant Manager – SES at the Northeast Florida State Hospital. This position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. 

Specific Duties and Responsibilities include:

• This position will assist the Assistant Institution Superintendent in assuring management excellence and cost efficiency are accomplished in all administrative services functions and activities involved in the operation of a very large licensed hospital for people who are suffering from the effects of mental illness. This responsibility includes:
  • Responsible for direct supervision and day–to-day oversight of Administrative Services Managers. 
  • This includes providing consultation and leadership to subordinates in all matters and problems relating to the performance of their assigned areas/duties. 
  • Provides standards of performance through performance appraisals in accordance with DCF Rules and Regulations. 
  • Administers counseling when needed and proper disciplinary actions in accordance with DCF Rules and Regulations, after discussion with Supervisor. 
  • Recommends hiring, transfers, promotion and terminations of said employees.
  • Monitors and updates process flows to ensure services are provided in customer driven manner that is cost effective.
  • As part of our staff satisfaction efforts, maintain effective relationships between hospital staff and management to facilitate maximum productivity, as well as early problem identification and resolution.
  • Involvement in directing, developing and implementing policies, procedures, goals and objectives designed to meet the mission of the hospital.
  • Review and analyze periodic reports of key indicators of administrative and managerial performance, ensuring that necessary corrective actions, including change in hospital policy and procedures, are accomplished in a timely manner.
  • Respond to and resolve administrative and operational problems such as substantial injury, allegations of abuse, staff incidents, damage to hospital property, major equipment failure, etc. 
  • Responsible for notifying the Hospital Administrator or designee as appropriate.
  • As part of cost efficiency endeavors, ensure allocation of resources among Administrative Services areas of the hospital and make periodic adjustments due to changing operational conditions.
  • Assist in the hospital strategic and annual business objectives and ensure these plans are appropriately reflected in budgetary requests and operational activities.
  • As part of our management excellence endeavors, assist with the provision of administrative policy direction for the hospital within the context of departmental and district policies.
  • Other duties as assigned.

Knowledge, Skills and Abilities required for the position:

• Knowledge of basic management principles and practices.
• Knowledge of the methods of data collection and analysis.
• Ability to supervise people.
• Ability to manage a consultative program designed to ensure the resolution of managerial and operational problems.
• Ability to determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to assess budgetary needs.
• Ability to formulate policies and procedures.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to organize data into logical format for presentation in reports, documents and other materials.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.
• Ability to conduct fact-finding research.
• Ability to work independently.
• Ability to solve problems and make decisions.

Minimum Qualifications:

• A bachelor’s degree from a college or university in management or healthcare field and two years of professional work experience in management or healthcare field.
• Two years of supervisory experience.
• Experience as described above can substitute on a year-for-year basis for the preferred college education.

Preference will be given to applicants who have:

• 5 years of supervisory experience in a facilities management environment.
• 5 years of project management experience in a facilities management environment.

Benefits of Working for the State of Florida:

• Health insurance
• Life insurance; $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• Retirement plan options, including employer contributions
  • (For more information, please click www.myfrs.com);
• Nine paid holidays and one Personal Holiday each year;
• Flexible Spending Accounts;
• Opportunities for career advancement;
• Tuition waiver for public college courses;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

#SAMH

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.