SUPPORT SERVICE AIDE - 60006131

Requisition No: 873385 

Agency: Children and Families

Working Title: SUPPORT SERVICE AIDE - 60006131

 Pay Plan: Career Service

Position Number: 60006131 

Salary:  $1336.92 Bi-Weekly 

Posting Closing Date: 04/18/2026 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. 

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position that will serve as a Service Support Aide at Northeast Florida State Hospital in the Laundry Department. This position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. 

Specific Duties and Responsibilities include:

The Laundry Department provides services to NEFSH as well as NFETC and FSH.

• Receives dirty laundry in carts from residential living areas.  

• Unloads cart holding up to 300 pounds of dirty laundry.  

• Sorts and counts laundry received prior to washing.  

• Folds clean linen and clothes and places in proper cart or on shelves to prepare for delivery.  

• Loads and unloads 600-pound and 200-pound washers.  

• Uses commercial laundry feeder, ironer folder, and dryer.  

• Prepares wet sheets, bedspreads, and pillowcases for ironing.  

• Places wet clothes and linen in dryers.
• Removes clothes and linen from dryers.  

• Checks and stamps laundry for inventory.  

• Checks completed laundry for count and places in proper carts for distribution. 

• Maintains clean and sanitary laundry area, which includes sweeping and mopping areas and picking up litter.  

• Inventories all linen areas two times per month. 

• Inventories supplies as necessary.  

• May be required to operate or work on laundry truck while on NEFSH property.  

• If operating the truck, must have a valid class E driver license.  

• Performs other duties as assigned.  

• The job duties listed above are not intended to be a comprehensive list of duties and responsibilities of the position.  

• The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental or inherent in the job.  

• Performance of lower-level duties may be required. 

Knowledge, Skills and Abilities required for the position:

• Must be able to climb stairs.  
• Must be able to lift 50 pounds and push or pull up to 300 pounds in a cart as needed.  
• Must be able to bend, twist, turn, kneel, push, stoop, stand and walk extended distances. 
• Must be able to do repetitive movements with both arms, hands, neck and head.  
• Must be able to lift both arms over your head.  
• Must be able work around cleaning chemicals and supplies.  
• Must be able to demonstrate competency in all areas of training some of which requires loading and unloading of the truck.  
• Maintain all areas of training example: MANDT, CPR, Infection Control etc.  
• Must be able work safely around laundry equipment.  
• Must be able to withstand hot temperatures up to 100 degrees and down to 0 degrees. 
• Must be able to work outside in all temperatures and weather for 8 hours with normal breaks and lunch.  
• Must have normal vision and hearing including use of corrective lenses. 
• Must complete and maintain compliance with mandatory training through DCF Tracker to include OSHA, Infection Control HIV AIDS 104, and the annual update. 
• Must have valid Class E Driver’s License. 

Minimum Qualifications:

• High school diploma or its equivalent.  

Candidate Profile (application) Requirements:

Candidate Profile (application) must be complete in its entirety.

• Work History - entered with the most recent/current listed first:
• Any and all State of Florida jobs
• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps 3 months or more*
• Education
• Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.