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Date:  Jun 22, 2022

MADISON, FL, US, 32340

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 650061 

Agency: Economic Opportunity


Position Number: 40042012 

Salary:  $32,236.00-$56,670.80 

Posting Closing Date: 07/15/2022 

“Anticipated Vacancy”


Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the

state to support Florida’s economy, robust and talented workforce and our

local communities. We are dedicated to making a stronger and more

resilient Florida, so our businesses, communities and workforce are better

prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are

honored to have the opportunity to support them and their family members

by encouraging them to apply for positions at DEO that fit their skill sets.

The Florida Department of Economic Opportunity is an Equal Opportunity

Employer/Program. Auxiliary aids and services are available upon request

to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida

Relay Service – 711.)

Let DEO’s mission become yours. To find out more about us, click on the

link :


As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

The Work You Will Do:

The Employment Security Representative I is under the direct functional supervision of the contracted service of the Regional Workforce Board. CareerSource Madison performs highly complex and varied professional functions to promote employability for job seekers and workforce development for employers served by the regional CareerSource System.

The Difference You Will Make:

DEO is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO’s Vision and Mission, the employee:

  • Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
  • Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
  • Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
  • Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
  • Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

You will serve the surrounding counties Madison, Suwannee,

Hamilton, Lafayette, Taylor, and Jefferson.



* State Group Insurance coverage options+                                               * Retirement plan options, including employer

   (health, life, dental, vision, and other supplemental options)                    contributions (FYI, please click

* Nine paid holidays and a Personal Holiday each year                            * Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)                         * Flexible Spending Accounts        

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)    * Ongoing comprehensive training provided             

* Career Growth                                                                                           * Highly skilled, professional environment                 


+For a more complete list of benefits, visit

  • We care about the success of our employees.
  • We care about the success of our clients.
  • We are always improving our technology, our tools, our customer’s experiences and ourselves.
  • A rewarding experience for reliable, compassionate and professional employees.




Your Specific Responsibilities:

  • Provides the range of Wagner-Peyser labor exchange services according to state and federal policies and procedures;
  • Conducts individual interviews with program customers for eligibility review determinations to determine relevant job search facts and to identify employment needs;
  • Explains and clarifies re-employment policies and procedures for reemployment assistance claimants, employers and other appropriate persons to provide an understanding of rights and responsibilities, employment related options and other relative information;
  • Conducts group and one-on-one orientation and re-employment sessions informing customers about labor market information, job qualifications, employer requirements and training opportunities available through the one-stop systems and other resources; conducts skills assessment testing; assists job seekers by using a variety of computerized and manual resources to identify suitable employment opportunities for which they may qualify;
  • Responds to questions and gives guidance regarding federal and state employment related laws, guidelines and regulations and new developments and resources designed to support businesses and employers and other defined needs;
  • Establishes and maintains effective relationships with job seekers and employers and other training and employment personnel;
  • Provides back up for job order input and other labor exchange work;
  • Performs accurate, timely required data collection functions and ensures proper entry in EFM (or the appropriate management information system);
  • Monitors performance and production reports to ensure that relevant performance standards are met.
  • Performs other duties as required/assigned.
  • May be required to travel locally and must provide own transportation


Required Knowledge, Skills, and Abilities:

This position requires ability to deliver a wide range of services to employers and job seekers in the region; must have strong customer service and computer skill, including proficiency with web-based applications.

  • Knowledge of Microsoft Outlook, Excel, Power Point, and Word.



As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.



  • High School Diploma
  • The selected candidate may be required to work weekends or after regular work hours at job fairs, or community meetings once or twice a month.
  • The incumbent must possess or obtain certification as a Workforce Professional within six (6) months of employment in this position.
  • Required to travel locally and must furnish own transportation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee