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DEALER ASSISTANCE SPECIALIST (CLASS TITLE: RECORD SPECIALIST)- 76003375

Date:  May 6, 2022
Location: 

MARGATE, FL, US, 33063


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Requisition No: 634882 

Agency: Highway Safety and Motor Vehicle

Working Title: DEALER ASSISTANCE SPECIALIST (CLASS TITLE: RECORD SPECIALIST)- 76003375

Position Number: 76003375 

Salary:  $32,510.40 Annually 

Posting Closing Date: 06/06/2022 

Department of Highway Safety and Motor Vehicles

Division of Motorist Services

Bureau of Dealer Services

 

           *OPEN COMPETITIVE OPPORTUNITY*

 

In order to be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

 

DEALER ASSISTANCE SPECIALIST (CLASS TITLE: RECORD SPECIALIST)

$32,510.40 Annually

Note:  In addition to the base salary, this position is eligible for a Competitive Area Differential (CAD) salary additive in the amount of $105.73 monthly.

 

Contact Person: Jon Whoriskey, (954)-969-4220

 

Who Are We?

The Florida Department of Highway Safety and Motor Vehicles (DHSMV) provides highway safety and security through excellence in service, education and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 

Our Benefits include:

  • Annual and Sick Leave Package
  • Nine Paid Holidays
  • State Health and Life Insurance
  • Educational Benefits
  • Contributory Retirement Plan

To learn more about DHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers

 

Total Compensation Statement

Your Benefits are a significant part of your state compensation. The total compensation package could be anywhere from $48,217 to $58,869 annually.  The total compensation package includes annual salary, insurance, retirement, leave and holidays.

 

What will I be doing?

The Division of Motorist Services is seeking a motivated individual to serve as the Dealer Assistance Specialist for the Bureau of Dealer Services. As part of the Motor Field Operations team, you will be responsible for providing information and guidance to licensed dealers, regional offices, tax collector office staff, while providing operational administrative support. This work will involve:

 

  • Researching, reviewing and analyzing applications and documentation for the issuance of dealer licenses, revocations, cancellations, titling and registrations.
  • Serving as the primary contact for dealer licensing matters related to independent, wholesale, salvage, auctions, used and new recreational vehicle dealers and mobile home dealers.
  • Processing records requests from dealers, law offices, courts and the public.
  • Processing title application transactions based on policies and procedure for the issuance of Florida titles and/or registrations.
  • Reviewing the filing of consumer complaints and researching to compile pertinent information such as dealer inquiry, customer records and vehicle records to predetermine jurisdiction for further investigation.
  • Performing administrative tasks, such as maintaining files, composing correspondence and preparing reports.
  • Maintaining inventory of office supplies and using MyFloridaMarketPlace (MFMP) to purchase new supplies.

 

We are looking to hire an individual who has strong interpersonal skills, is well-organized and able to work independently while simultaneously understanding the importance of teamwork.

 

Preferred Qualifications

  • Experience using Microsoft Office Word and Excel.
  • Experience dealing with customer complaints or inquiries and working with the general public in a business and/or professional office setting.
  • Experience performing data entry and/or maintaining electronic databases.
  • Experience composing, drafting or preparing written correspondence.
  • Experience operating office equipment, to include a personal computer, copier, fax, multi-line telephone, printer and scanner.
  • Individuals who are bi-lingual (ability to speak and read the Spanish language).

 

Position Related Requirements

 

General Information

The elements of the selection process may include a skill assessment and/or oral interview.

Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.

The process for selecting applicant(s) for this position could take up to six months.  Following the six-month period, a new application must be submitted to an open advertisement in order to be considered for that vacancy.

HSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 


Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami