68064398 - SENIOR HUMAN SERVICES PROGRAM SPECIALIST

Requisition No: 841439 

Agency: Agency for Health Care Administration

Working Title: 68064398 - SENIOR HUMAN SERVICES PROGRAM SPECIALIST

 Pay Plan: Career Service

Position Number: 68064398 

Salary:  $1,598.52 - $1,750.00 biweekly 

Posting Closing Date: 11/21/2024 

Total Compensation Estimator Tool

The Agency for Health Care Administration is Florida's chief health policy and planning entity. The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of Agency Secretary Jason Weida, the Agency is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. Current Agency initiatives include implementing Florida’s groundbreaking Canadian Prescription Drug Importation Program, overhauling Florida’s healthcare technological ecosystem, and increasing insight in the cost of health care services.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

The primary function of this position is to provide a high level of professional expertise to a complex multi-program survey process.  This process will include State licensure requirements of certain health care facilities and programs in Florida and also certification requirements for participation under Medicare/ Medicaid. Survey types may include but not be limited to certification, licensure, complaints, monitoring and revisits. The incumbent may be required to perform these duties as team coordinator or individually.  When serving on multi-person team, the incumbent will primarily serve as a team coordinator.  At the discretion of Field Office Management, the incumbent in the position is required to complete the Surveyor Minimum Qualifications Test as required by Sections 1819(g)(2)(C)(ii) of the Social Security Act, as amended, and Article IV(B) of the Agreement pursuant to Section 1864 of the Social Security Act. 

Participates in surveys of health care facilities/ programs to determine compliance with State and Federal regulations, in accordance with procedures set forth by CMS and the State of Florida. 

Coordinates with the team members in the survey process, as assigned. 

Performs survey tasks, documents findings, and prepares reports concerning regulatory compliance and makes recommendations for plans of corrective action, as appropriate. 

Performs follow-up visits to evaluate correction of deficiencies within mandated time frames, conducts complaint investigations and monitoring surveys

Assist Field Office management with review of survey work as assigned.

Serves on special committees, tasks forces and special projects as assigned. 

Participates in required training, as assigned; this includes as a participant or trainer, as determined by Field Office Management. 

Participates in informal or formal legal proceedings related to survey work, as assigned. 

This may include informal dispute resolutions.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

     •State Group Insurance Coverage Options, including health, life, dental, vision, and other        supplemental insurance options;

     •Flexible Spending Accounts;

     •State of Florida retirement options, including employer contributions;

     •Generous annual and sick leave benefits;

     •9 paid holidays a year and 1 Personal Holiday each year;

     •Career advancement opportunities;

     •Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

     •Training and professional development opportunities;

     •And more!

KNOWLEDGE, SKILLS, AND ABILITIES

•Knowledge of principles of administration and management.

•Knowledge of facility survey process utilized for regulation of health care facilities.

•Ability to utilize computer equipment and software to enter, retrieve, and manipulate data required to perform licensure and certification functions.

•Proficient in the use of computer programs including ASPEN, Microsoft Word, Microsoft Outlook and Microsoft Power Point.

•Ability and skill in the technique of oral communication, attentive listening, interview procedures, team dynamics and methods of documenting reviews.

•Ability to determine work priorities, assign work and ensure proper completion of work assignments.

•Ability to understand policies and procedures.

•Ability to establish and maintain working relationships with others.

•Ability to work before or after normal working hours, including weekends and holidays

•Ability to lift a laptop/tablet computer and work manuals with or without accommodations.

•Ability to travel with or without accommodations.

MINIMUM QUALIFICATIONS REQUIREMENTS

•Four years of professional experience in health, social, economic or rehabilitation programs

 •A bachelor’s degree from an accredited college or university is preferred.

•A master’s degree from an accredited college or university can substitute for one year of the required experience.

•Professional or nonprofessional experience as required above can substitute on a year-for-year basis for the preferred college education.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT:  NOEMI RAYNERI (305) 593-3100

BACKGROUND SCREENING 

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.