ADMINISTRATIVE ASSISTANT I - 22011431

• Provides administrative support to the Probate Operations Director and Case Management Unit; and may provide temporary coverage for other administrative support staff, as needed.
• Screens telephone calls and visitors; provides information, resolves issues, directs caller/visitor to proper personnel, or takes messages.
• Composes/drafts correspondence, memoranda, reports, e-mails, and other documents observing strict confidentiality.
• Schedules appointments/meetings and maintains calendars as needed; keeps supervisor(s) and staff apprised of appointments throughout the day.
• Makes travel arrangements and prepares authorization to incur travel and travel reimbursement forms, as necessary, in accordance with State of Florida and State Courts System policy.
• Communicates information to attorneys, court staff, and the public.
• Performs clerical tasks such as processing incoming mail and deliveries, preparing documents or other information for meetings, preparing routine reports, performing data entry, shredding, scanning, filing, faxing, or photocopying.
• Reviews and assists with processing disposition without administration cases.
• Orders supplies and equipment; obtains quotes; and prepares purchase requisitions.
• Attends staff and other professional meetings to exchange information and/or to take minutes; transcribes minutes and distributes to appropriate personnel.
• Gathers and maintains information/data to support periodic and special reports for the area of responsibility; makes copies and distributes to appropriate personnel or departments as designated.
• Adheres to the policies and procedures delineated in the Employee Handbook.
• Adheres to departmental directives and observes office work hours.
• Performs other related tasks as needed. 

• Bachelor's degree from an accredited four-year college or university.
• One (1) year of work experience in business administration, office skills, or related field.

• Thorough knowledge and understanding of business English, spelling, and punctuation.
• Bilingual in English/Spanish or trilingual in English/Spanish/Creole is preferred but not required.
• Ability to communicate orally and in writing, and conduct presentations.
• Ability to multi-task and adapt to new procedures.
• Excellent administrative and clerical skills.
• Ability to work independently and collaboratively.
• Ability to establish and maintain effective working relationships with court personnel, the judiciary and court stakeholders.
• Ability to work with minimal supervision and recognize and establish priorities.
• Proficient in Microsoft Word, Excel and Outlook.
• Knowledge of or the ability to learn technology platforms and other court related systems as it relates to the position.

Working Conditions:

• Moderate noise; business office setting.

Physical Demands:

• Work involves a significant amount of standing, walking, sitting, talking, listening, and reaching with hands and arms; must be able to transfer up to 10 pounds.