HEALTH SERVICES REPRESENTATIVE - 64082286

Requisition No: 880775 

Agency: Department of Health

Working Title: HEALTH SERVICES REPRESENTATIVE - 64082286

 Pay Plan: Career Service

Position Number: 64082286 

Salary:  $38,000.00 - 40,000.00 

Posting Closing Date: 08/11/2026 

Total Compensation Estimator Tool

Job posting category – Open Competitive

Your Specific Responsibilities:

This is an independent position within the Epidemiology, Disease Control, and Immunization Services / Healthy Homes and Lead Poisoning Prevention Program. The incumbent is responsible for monitoring the Refugee Child Lead Screening and Follow-Up Program and providing case management services to children with abnormal blood lead levels. The role includes conducting community outreach and education to support program initiatives. The incumbent must adhere to all HIPAA and information security regulations to ensure confidentiality of client health information and maintain strong working relationships with staff and clients while following established Health Department policies and procedures.

The incumbent coordinates and delivers case management for children with elevated blood lead levels, including interviewing, educating, and counseling families on childhood lead poisoning and prevention. Responsibilities include referring families to appropriate health care and social service providers and conducting home visits, in collaboration with an environmental specialist, to assess potential environmental lead exposures. The incumbent will also perform capillary lead screenings, investigate confirmed or suspected cases, and provide education, prevention guidance, and linkage to medical care to support timely follow-up.

Additional responsibilities include conducting blood lead screening for at-risk children through door-to-door outreach and community-based events. The incumbent collaborates with the County Health Department to ensure all refugees aged 6 months to 6 years are screened and conducts follow-up home investigations and education for families of children diagnosed with lead poisoning. Duties also include administering culturally and linguistically appropriate questionnaires to support epidemiologic data analysis and building partnerships with Head Start programs in high-risk areas to expand screening for children under 6 years of age.

This position requires regular travel to Women, Infants, and Children (WIC) clinic sites in Miami-Dade County two to three days per week to conduct capillary lead screening and hemoglobin testing for children and pregnant women. The incumbent also performs capillary lead testing at community outreach events, including health fairs and other local initiatives.

As a Healthy Homes coach, the incumbent conducts home visits to assess environmental lead exposures and asthma triggers alongside an environmental specialist. The role includes participating in outreach activities for the Healthy Homes, Lead, and Asthma Program; providing training or presentations on lead hazards and inspection techniques; and developing informational materials such as brochures and educational packets for the public and property owners.

Acts as a backup for Healthy Homes, Lead, and Asthma Program staff, provide assistance and support as needed.

Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities:

• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Knowledge of early childhood development theory and practice.
• Ability to draw blood from the children (phlebotomy license).
• Knowledge of community resources.
• Proficient using Microsoft Office Word, Excel, Power Point, Publisher and Outlook.
• Knowledge of methods of data collection, data analysis and generating reports/action plans.
• Knowledge of program objectives. 
• Skill in basic counseling techniques.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to assist clients in accessing community resources services.
• Ability to conduct fact finding interviews (Administer questionnaire).
• Knowledge and skill in building a customer focused culture.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of Health Insurance Portability Accountability Act Privacy.

Qualifications:

Minimum-

Experience conducting health assessments, valid driver's license, reliable personal vehicle to perform work related duties.

Preferred -

Incumbent in this position is preferred to be bilingual in English and Spanish.

Where You Will Work:

1350 N.W 14th Street Miami, Florida. 33125

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.