HEALTH SERVICES REPRESENTATIVE - 64082814

Requisition No: 834819 

Agency: Department of Health

Working Title: HEALTH SERVICES REPRESENTATIVE - 64082814

 Pay Plan: Career Service

Position Number: 64082814 

Salary:  $36,000.00-$39,000.00 

Posting Closing Date: 10/02/2024 

Total Compensation Estimator Tool

Your Specific Responsibilities:

This position assists the Perinatal HIV Coordinator in the performance of disease control and prevention activities pertaining to pregnant women, women of childbearing ages and HIV infected or exposed newborns.  Activities reflect knowledge and application of the coordination of healthcare and assessment principles.  The incumbent will need to work effectively with medical providers and HIV infected patients. Incumbent will follow Health Insurance Portability and Accountability Act and information security regulations to ensure confidentiality and privacy of the client health information. Incumbent will establish good rapport with staff and clients and provide positive customer service. Incumbent is expected to adhere to established Health Department policies and procedures.

Record searches and conducts field investigations to locate and refer clients.

Communicates with HIV infected pregnant women through face-to-face or phone contact during pregnancy and after the delivery of the newborn for the purposes of: (1) educating the women regarding their infection and appropriate medical care/social service (2) assessing woman and newborns’ need for appropriate referrals (3) coordinating appointments (4) instructing/ensuring proper HIV treatment of women and newborns.

Prepares and maintains timely and accurate referrals, records and reports manually and electronically. 

Utilizes PRISM, HIV SCAN, CERNER and ACCESS to input and record search in an accurate and timely manner.

Receives information of an HIV infected pregnancy or exposed/infected infant on the High-Risk Pregnancy Notification, Newborn Exposure Notification, Adult HIV/AIDS Confidential Case Report and Pediatric HIV Confidential Report forms from medical providers and HIV/AIDS Surveillance by fax or phone. 

Consults with medical providers to: (1) stimulate case notification (2) obtain/provide information, diagnostic determination, treatment and referral of pregnant women and newborns.

Conduct educational sessions, provide support, resources and information to OB/GYNs and providers treating pregnant women, women of childbearing ages and pediatricians on issues of Perinatal HIV/AIDS.

Assists Perinatal HIV Coordinator in the completion of monthly statistical data, maintenance of logs and files. 

Travel in relation to above duties. 

Performs all other duties as assigned.        

Required Knowledge, Skills, and Abilities:

• Knowledge of office procedures and practices and the ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to maintain strict confidentiality.
• Ability to conduct fact-finding interviews.
• Knowledge of methods of compiling, organizing and analyzing data; Skilled in communicating with patients, the community and medical providers.
• Ability to deal with the public and other agency programs in a tactful and courteous manner.
• Ability to prepare confidential records and reports.
• Knowledge of the methods of data collection and analysis.
• Ability to establish and maintain effective working relationships with others in a stressful environment.
• Ability to communicate effectively orally and in writing.
• Knowledge of HIPAA and client confidentiality requirements.

Qualifications:

Minimum –

Valid driver's license, access to a private automobile to travel for work related assignments, experience delivering presentations.

Preferred -

Incumbent in this position is preferred to be bilingual in English and Spanish.

Where You Will Work:

1350 NW 14 Street, Miami, Florida 33125.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.