HEALTH SERVICES REPRESENTATIVE - 64082816

Requisition No: 796061 

Agency: Department of Health

Working Title: HEALTH SERVICES REPRESENTATIVE - 64082816

Position Number: 64082816 

Salary:  $35,000.00 - $42,000.00 

Posting Closing Date: 09/27/2023 

Your Specific Responsibilities:

The Health Services Representative (HSR) is a full-time position within the Office of Community Health and Planning (OCH&P) at the Florida Department of Health (FDOH) in Miami-Dade County. The incumbent serves as a member of the Community Health Action Team (CHAT), a mobile Public Health Response Outreach team in the OCH&P and is responsible for the provision of specialized public health direct services and outreach within the FDOH, the community, at worksites and schools in Miami-Dade County. This includes professional work planning, implementing, and conducting health promotion and public health education programs for clinics, schools, worksites, and community groups. They report directly to the Senior Community Health Nursing Supervisor.

Promotes health and chronic disease control through prevention, education, advocacy, regulation, and service. Supports health promotion activities such as biometric screenings and education classes provided to patient/client individuals and groups. This is work related to detecting, controlling, and preventing obesity and other chronic diseases (such as high blood pressure, high cholesterol, diabetes, and cardiovascular disease), and communicable diseases such as sexually transmitted diseases as the need arises in the community. Participates in worksite wellness initiatives within the FDOH, as well as other businesses and organizations, in Miami-Dade.

Makes appropriate referrals to medical care for clients as indicated and completes the necessary follow-up. Maintains strict confidentiality with clients and records to ensure compliance with HIPPA rules, regulations, and client privacy. Provides appropriate community resources and services based on client needs. Attends and supports health fairs, health promotion events and community presentations. Plans, organizes, and coordinates their own work assignments, collaborating with other members of CHAT and OCH&P staff (including other Senior Community Health Nurses, Health Services Representatives, Community Health Workers, and Health Educators) to ensure the essential public health needs of the community are met. Assists the other senior team members in creating culturally sensitive health education and disease control program literature, posters, flyers, and messages. Assists with the planning and implementation of new clinical and outreach programs as needed.

Assists with establishing and maintaining community contacts, scheduling, and/or packing of presentation materials, promotional items, and educational materials. Assists with setting up and dismantling of all supplies and equipment at health fairs and events. Maintains appropriate records and documentation of services provided, hours worked, and official business mileage traveled. Assists with the preparation of monthly/quarterly reports to monitor strategic objectives and health outcomes for the OCH&P. Assists with maintaining the inventory of health education literature, promotional items, and biometric screening equipment. Attends trainings and in-services for personal and professional growth. Assists with the training and orientation of other CHAT members as needed.

Assists with processing of the Community Health Event Request (CHER) forms for services requested by community partners and/or agencies in Miami-Dade County of the FDOH in Miami-Dade County and/or the Consortium for a Healthier Miami-Dade to participate in health fairs and community events.

Supports the activities and initiatives of the Consortium for a Healthier Miami-Dade, a collaborative effort between the FDOH in Miami-Dade County and various community partners with a vision of a healthy environment, healthy lifestyles and a healthy community for all Miami-Dade County residents and visitors. Represents the Consortium for a Healthier Miami-Dade at health fairs and community events.

Performs other related duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of methods of compiling, organizing, and analyzing data.
• Knowledge of basic human anatomy and physiology.
• Knowledge of human growth and development.
• Knowledge of healthy lifestyle options including good nutrition, physical activity and stress management.
• Ability to work with clients of all ages having a variety of physical problems.
• Ability to use critical thinking and problem solving.
• Ability to work and collaborate with other team members.
• Ability to establish and maintain effective working relationships with others.
• Ability to use tact, cultural sensitivity, and good judgment when interacting with staff members, other agencies, and the public.
• Ability to communicate effectively verbally and in writing.
• Ability to conduct fact-finding health interviews and investigations.
• Ability to operate biometric screening equipment, such as scales, and blood pressure machines.
• Ability to plan, organize and coordinate work activities.
• Ability to accurately keep records and complete reports on time as required.
• Ability to maintain strict confidentiality.
• Ability to identify community resources.
• Ability to provide basic health education with individual patient/client education and formal group presentations.
• Ability to prepare and conduct in-service training programs.
• Ability to use computers and the internet, including software such as Outlook, Word, Excel, PowerPoint, Publisher, and Paint.

Qualifications:

Minimum-

Public speaking experience.

Preferred -

Incumbent in this position is preferred to be bilingual in English and Spanish or English and Creole.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

8175 NW 12TH STREET

MIAMI, FLORIDA 33126

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.