HEALTH SERVICES REPRESENTATIVE - 64084231

Requisition No: 832588 

Agency: Department of Health

Working Title: HEALTH SERVICES REPRESENTATIVE - 64084231

 Pay Plan: Career Service

Position Number: 64084231 

Salary:  $40,000.00-$43,000.00 

Posting Closing Date: 11/25/2024 

Total Compensation Estimator Tool

                                                                                                                                               Job posting category: Open Competitive

Your Specific Responsibilities:

This position will report to the Prevention Manager and will be responsible for implementing STD/HIV Testing activities for individuals at high risk. This person will be responsible for interviewing and entering clients demographic and services performed by Florida Department of Health in Miami Dade into HMS. Perform STD/HIV/HEP C and pregnancy screenings in the mobile unit. Conducts counseling, testing and linkage (CTL) services in high incidence areas in the county.

Registers clients in Health Management System (HMS). Face to face interview with clients. Determines purpose of the visit, answers customers’ questions, provides information and routes clients as per guidelines. Interviews, verifies and records patient demographics and insurance/financial Prepares and witness consent forms and release of information. Performs waived type laboratory tests such as Pregnancy test, Urine dipstick, rapid HIV, rapid HCV and other waived type tests per SOPs. Enters client data and results into HMS and into Logs, ensures accuracy. For rapid HIV tests report results also on 1628 form, monitors test performance by comparing results with results from established State lab–based HIV testing algorithm, brings all discrepancies to manager attention, communicates results with testing coordinator and program manager.  Places electronic orders in Emdeon/HMS for HIV confirmatory testing, ensuring completeness of 1628 forms, results documentation and confidentiality issues.  Prepares and submits HIV reactive test log as well as 1628 forms with negative rapid results to the FLDOH HIV/AIDS Bureau on monthly basis.

Participates in the operation of communicable and/or chronic disease control in mobile unit. Provides HIV education, prevention, HIV, STD’s, pregnancy and STD testing and linkage services within the selected target areas of Miami Dade County by participating in healthy teen expo, take control events, PSCI events and special events as assigned. 1-Complete consent forms for specified screenings (HIV/STD) 2- Responsible for completing accurately screening forms for HIV 1628, STD Testing Lab and Hepatitis C screening form. 3-Perform counseling and testing session following guidelines and protocols. 4- Provides results to client-for all preliminary reactives, draw bloods and initiates linkage to care process 5- Educates clients and the public on sexual transmitted diseases & HIV/AIDS, including transmission and prevention to increase knowledge and awareness. 6-Assists with linking newly diagnosed clients to care or re-engaging HIV infected clients who have fallen out of care as needed. 7-Follow ups on preliminary reactive test in HMS to ensure that clients have been refer to appropiate services.

Oversees the data collection activities for the mobile testing unit. Responsible for producing HMS reports on a monthly basis. Submits reports on activities perform to the Prevention Coordinator. Ensures that the data collection system is up to date and captures information requested by the CDC.

Participates in workgroups and meetings, trainings as required. Reviews/responds to email on a daily basis and completes on time al administrative requirements such as Employee Activity Records (EAR), timesheets, responds to all FDOH emergency response alerts, etc. Participates in quality improvement activities, utilizing the Plan -Do-Check-Act methodology to pursue opportunities for improvement and review outcomes as needed.

Assistance in additional office related activities and duties as required and assigned.

Required Knowledge, Skills, and Abilities:

• Administration and Management — Knowledge of business and management principles; planning and coordination of people and resources.
• Written Expression — The ability to communicate information and ideas in writing so others will understand.
• Speech Recognition — The ability to identify and understand the speech of another person.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Qualifications:

Minimum - Experience conducting outreach activities in the community, valid driver’s license and access to a reliable vehicle to use for work purposes.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1350 NW 14th Street Miami, FL 33125

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.