HEALTH SUPPORT TECHNICIAN - 64085312

Requisition No: 855951 

Agency: Department of Health

Working Title: HEALTH SUPPORT TECHNICIAN - 64085312

 Pay Plan: Career Service

Position Number: 64085312 

Salary:  $34,000.00-$36,000.00 

Posting Closing Date: 07/15/2025 

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                                                                                                       Job posting category – Internal

Your Specific Responsibilities:

This is a position in a large multi-service health center as a Health Support Technician to provide clinical support for Laboratory Services Program, to receive, record, transport and deliver laboratory specimens and results to all clinical areas of the Florida Department of Health in the Miami-Dade County. This position reports directly to the Laboratory Program Manager.      

Picks up and delivers specimens as well as confidential material from all clinical sites of the Florida Department of Health in the Miami Dade County to the Bureau of Public Health Laboratories-Miami for diagnostic testing on a daily basis. As an additional Quality Assurance measure for specimens’ accountability and integrity, verifies specimens against manifests/shipping logs, signs logs at the time specimens are picked up in each site, handles and stores specimens as per specific temperature requirements. Monitors the temperature of vehicle coolers and maintains temperature log.  Brings to lab technicians’ and lab manager’s attention all discrepancies between manifest and BPHL-Miami triage count.

Per clinics requests receives specimens’ collection kits, vials transport media, culture media, specimens shipping containers and delivers them to the sites.  Delivers Proficiency Testing samples to clinical labs and picks up results in timely and confidential manner to meet deadlines.  Receives HIV results from the Bureau of Public Health Laboratory-Miami and delivers them in confidential manner to the clinics. Receives liquid quality control vials, prepares sets for each clinic and ensures their timely delivery to all clinical labs. Picks up and delivers documentation to and from the laboratory administrative office.

Operates a motor vehicle utilized for the delivery and pick-up of specimens from clinical sites to the Bureau of Public Health Laboratories-Miami.  Complies with vehicle maintenance schedule. Keeps daily vehicle mileage Log and submits it to the Business office on a monthly basis. 

Assists in administrative and clerical duties for the lab services program as needed, including maintaining of filing system, copying/scanning of documents, answering phone calls, taking messages, receiving and distributing mail, keeping inventory of supplies, and other office duties.

Assists Laboratory staff in specimens’ collection, processing, testing and reporting, performs venipuncture and fingerstick, performs waived type laboratory tests such as Hemoglobin, Pregnancy test, Urine dipstick, blood glucose, rapid HIV and other waived type tests per SOPs, handles and stores specimens as per specific temperature requirements. Places electronic orders and enters results into HMS and into logs, ensures accuracy.  Reviews submitted lab order forms for completeness and to ensure matching labels on the specimen containers. Disposes of blood or other biohazard fluids or tissue, contaminated sharps in accordance with applicable OSHA standards, DOH-MD SOPs and policies.

Attends general, lab program staff meetings and mandatory trainings to enhance professional growth. Follows all security guidelines when using a computer for email, internet, and all other programs pertaining to Lab Services. Performs other duties as necessary and as they relate to the program to achieve the best outcome possible for clients and program including traveling to different clinics as needed. Participates in disaster response activities.  

Required Knowledge, Skills, and Abilities:

• Knowledge of basic medical terminology, arithmetic, basic computer software, administrative and clerical procedures and systems.
• Ability to understand and follow instructions.
• Ability to work independently, to communicate effectively and establish and maintain effective working relationships with others. 
• Ability to plan, organize and coordinate work assignments, and record keeping.
• Knowledge and skills to safely operate and maintain a motor vehicle.
• Skills and ability to work with personal computers.
• Skills in using medical instruments or testing equipment, in drawing blood by venipuncture and fingerstick.

Qualifications:

Minimum -

Valid driver’s license, phlebotomy experience.

Where You Will Work:

1350 NW 14 Street, Miami, FL 33125.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.