Date:  Sep 19, 2023

MIAMI, FL, US, 33128

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 803166 

Agency: Agency for Persons with Disabilities

Working Title: INTAKE COORDINATOR - 67016258

Position Number: 67016258 

Salary:  $31,200.00 - $33,247.10 Annually 

Posting Closing Date: 10/18/2023 







CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.


The Agency for Persons with Disabilities works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and supports for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children ages 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency.



$31,200.00- $33,247.102 Annually                 $1,200.00 - $1,278.75  Bi-weekly



This advertisement is for a Career Service position located in APD’s Southern Region In 401 NW 2ND AVE S-811 MIAMI, FL.



Employees of the Agency for Persons with Disabilities are required to demonstrate total commitment to outstanding customer service. This includes, but is not limited to, always acting in a responsive, professional, courteous manner with the employees, customers, and public we serve at all times.

Duties and responsibilities include, but are not limited to, the following:


This is a professional position, which involves providing intake informational support to individuals with special needs, resulting from a developmental disability. The Human Services Program Analyst (intake) is responsible for maintaining intake caseload to determine APD eligibility. Consults with individuals, families and others regarding the APD eligibility requirement, services offered, waitlist and their categories, and the application process. This position requires travel to community locations.


Complete the initial screening form, explain the intake process as requested by the community through phone, email, mail and or walk-in 100% of the time. Ensure information gathered for each intake is posted and/or emailed to area supervisor/Lead.


Process all assigned APD application packets and ensure all are mailed out within twenty-four (24) hours of completing the screening form and document the application process within system tracker.


Conduct quality review of documentation by obtaining copies of applicant's documents such as birth certificates, social security cards, Medicaid numbers and collateral Information to be submitted to APD Region Office to determine eligibility for APD services and possibly transfer to Wait List.


Perform updates of all progress notes for each applicant's file and generate the required Notice of APD Eligibility/Ineligibility within (5) five calendar days in the APD electronic records system – iConnect.


Initiate and complete the short version support plan once eligibility approval has been determined. The intake coordinator will have 45 days after the client is eligible, to have  the individual and/or their legal guardian complete and sign the support plan and the required initial Home Community Based Eligibility Worksheet.


Perform input, update and accurately maintain all referral, applicant information and forms in the iConnect and or other electronic systems utilized by the APD Agency within (5) five calendar days.


Maintain and review all high-risk individuals' case files that are from 3-5 years of age on a monthly and quarterly basis to determine continuity of APD services by gathering more collateral information within sixty (60) days after the consumer has turned five (5) years of age.


Perform other related duties or assignments. 



  • Ability to: Ability to travel to surrounding areas to Group, Foster and Family homes Experience working with Developmental Disabilities or Mental Illness, or the principles and practices of one of the allied health field principles or one of the rehabilitative sciences. Ability to plan, organize and coordinate work assignments Experience interviewing applicants for public benefits assistance and services Ability to work under pressure, multi-task and independently Skills in using Microsoft Office programs, applications and Web based programs Ability to establish and maintain effective working relationships with consumers, families, providers and staff within and across regions Ability to prioritize and schedule work efficiently, determine work priorities and ensure completion of work assignments.



  • Valid Driver License or other efficient means of transportation to travel for work purposes.




Applicants must complete all fields in the Candidate Profile, including their work history with the month and year, to qualify for this position. 

Responses to Qualifying Questions must be verifiable in the Candidate Profile, and “see resume” will not be considered an acceptable response.

Resumes and other documentation can be attached to provide additional information, but these will not replace the required completed Candidate Profile.



If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.



As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.  Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.



It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens, and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process.  If assistance is needed to apply for this position, please call the people first service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Miami