INTAKE COORDINATOR - 67016258

Requisition No: 840973 

Agency: Agency for Persons with Disabilities

Working Title: INTAKE COORDINATOR - 67016258

 Pay Plan: Career Service

Position Number: 67016258 

Salary:  $33,760.00 - $34,169.46 Annually 

Posting Closing Date: 12/27/2024 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: Human Services Program Analyst - Career Service

WORKING TITLE: Intake Coordinator

POSITION NUMBER: 67016258

OPEN COMPETITIVE OPPORTUNITY

This position is not a Telework position and is required to report to the APD office in the area it serves.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$33,760.00 - $34,169.46 Annually                       $1,298.46 - $1,314.21 Bi-weekly

Position Summary

This is a professional position, which involves providing intake informational support to individuals with special needs, resulting from a developmental disability. The Human Services Program Analyst (intake) is responsible for maintaining intake caseload to determine APD eligibility. Consults with individuals, families and others regarding the APD eligibility requirement, services offered, Pre-Enrollment and their categories, and the application process.

The Work You Will Do 

• Complete the initial screening form, explain the intake process as requested by the community through phone, email, mail and/or by persons who walk-in to the office. Ensure information gathered for each intake is posted and/or emailed to area supervisor/Lead.
• Process all assigned APD application packets and ensure all are mailed out after completing the screening form and document the application process within system tracker.
• Conduct quality review of documentation by obtaining copies of applicant's documents such as birth certificates, social security cards, Medicaid numbers and collateral information submitted to APD Region Office to determine eligibility for APD services and possibly transfer to Pre-Enrollment.
• Perform updates of all progress notes for each applicant's file and generate the required Notice of APD Eligibility/Ineligibility in the APD electronic records system – iConnect.
• Initiate and complete the short version support plan once eligibility approval has been determined. The Intake Coordinator will have the individual and/or their legal guardian complete and sign the support plan and the required initial Home Community Based Eligibility Worksheet after the client is eligible.
• Perform input, update and accurately maintain all referral, applicant information and forms in the iConnect and or other electronic systems utilized by the APD.
• Maintain and review all high-risk individuals' case files that are from 3-5 years of age to determine continuity of APD services by gathering more collateral information after the consumer has turned five (5) years of age.
•  Perform other related duties or assignments.

Minimum Qualifications

• Valid Driver’s License or other efficient means of transportation and willing to travel for work purposes.
• Experience working with Developmental Disabilities or Mental Illness, or the principles and practices of one of the allied health field principles or one of the rehabilitative sciences.
• Preference for fluent bilingual - Creole, Spanish speaking and writing.

Knowledge, Skills, And Abilities

Ability to:

• Travel to surrounding areas to Group, Foster and Family homes.
• Plan, organize and coordinate work assignments.
• Interviewing applicants for public benefits assistance and services.
• Work under pressure, multi-task and independently.
• Establish and maintain effective working relationships with consumers, families, providers and staff within and across regions.
• Prioritize and schedule work efficiently, determine work priorities and ensure completion of work assignments.

Demonstrate Skills in:

• Skilled in using Microsoft Office programs, applications and Web based programs.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. 

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.  Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.