OPS DL EXAMINER - 76808564

Requisition No: 846734 

Agency: Highway Safety and Motor Vehicle

Working Title: OPS DL EXAMINER - 76808564

 Pay Plan: Temp

Position Number: 76808564 

Salary:  $25.00 Hourly 

Posting Closing Date: 02/27/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Credentialing Services

Other Personal Services (OPS) Opportunity

This position works 29 hours per week

*Open Competitive*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact: Adrianne Astudillo, 305-921-8660, option 5  

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. 

Our Benefits Include

• State of Florida 401(a) FICA Alternative Plan*
• Workers’ Compensation
• Reemployment Assistance (Unemployment Compensation)
• Participation in certain State Group Insurance benefits (must meet eligibility requirements).
• Deferred Compensation
• Employee Assistance Program

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

Duties and Responsibilities

The State of Florida Other Personal Services (OPS) Driver Licenses Examiner position is a professional, position responsible for providing services to the public, including determining and verifying driver eligibility and compliance, administering driving tests, issuing driver licenses, temporary licenses, and identification cards, and collecting payment from customers for goods and services. This is accomplished by administering vision, written, and road tests to driver license applicants, determination of qualifications, and the collection and processing of driver licenses fees. If you are a proactive person with a strong customer service focus, take pride and ownership in your contribution, have excellent attention to detail and want to be part of an organization that impacts the day-to-day operations for the State of Florida, the Department of Highway Safety is interested in bringing you aboard to join our team.

Knowledge, Skills & Abilities

• Skill in providing customer service to diverse clients in a tactful, courteous, and non-judgmental manner.
• Ability to understand, interpret and apply state motor vehicle laws and statutes, and DHSMV operations, policies, and procedures.
• Ability to perform effectively in a fast-paced environment.
• Skill in communicating effectively, verbally and in writing.
• Ability to handle cash and make correct change.
• Ability to maintain confidentiality of information.
• Ability to develop and maintain effective relationships with others.
• Skill in operating a personal computer and performing data entry.
• Knowledge of procedures for operating motor vehicles, including cars and trucks.
• Ability to make sound, well-informed and objective decisions and assist in resolving problems.
• Ability to work well independently and within a team environment.

Preferred Qualifications

• Multi-lingual (fluent in speaking, reading, and / or writing a foreign language other than English).
• High school diploma or GED equivalent.
• At least one year of full-time work experience which involved customer contact or at least one year of full-time work experience in a driver license/motor vehicle program area or Tax Collector’s office.
• Work experience in entering data, cash handling, collecting payments or operating a register.
• Work experience reviewing/verifying information or data.

Job Related Requirements

• In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age.  Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103.  This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.
• Selected applicants will work in both controlled indoor environments as well as outdoors (inclement weather) and within enclosed vehicles/equipment.  Selected applicants must physically be able to administer driving tests and enter and exit low/high vehicles without assistance. 
• Occasional overtime is required.

Application Process Notes

• To be considered for this position, the applicant’s employment history must support the responses provided to screening questions. 
• When applying for this position, you should explain all gaps of employment greater than 90 days.  This can be done by listing the gap period (date, month, and year) as a period of employment in the application.  A brief explanation as to what you were doing during that time period should be provided (for example, “unemployed”) in the duties and responsibilities field.
• The elements of the selection process may include a skill assessment and/or an oral interview.
• The process for selecting applicant(s) for this position could take up to six months.  Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.