PASSENGER OPERATIONS SPECIALIST IV - 55005256

Requisition No: 857578 

Agency: Department of Transportation

Working Title: PASSENGER OPERATIONS SPECIALIST IV - 55005256

 Pay Plan: Career Service

Position Number: 55005256 

Salary:  $65,016.48 - $84,138.98 

Posting Closing Date: 08/11/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

629 / Public Transportation

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Raymond Freeman     

CONTACT PHONE NUMBER: 305-470-5255

CONTACT EMAIL ADDRESS: Raymond.Freeman@dot.state.fl.us

ANTICIPATED BI-WEEKLY HIRING SALARY: $2,941.92

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As One FDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Passenger Operations Specialist IV/Public Transportation

Contract Manager for Transit Consultant Contracts that perform Inventory Inspections of Park and Ride Lots and the District Six Transit Vehicle Inventory Report. Additionally, Manage the South Florida Commuter Services Consultant Contract. Manage the Modal Development Office Monthly Business Plan and assist Modal Development Office activities as needed.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training courses and instructor led courses. 

Where You Will Work:

Transportation Development Division/District Six Headquarters Office, 1000 NW 111th Avenue, Sweetwater, FL 33172.

Anticipated Pay:

$2,941.92/biweekly

A Competitive Area Differential (CAD) additive in the amount of $1,976.00 will be added to the annual salary.

Your Specific Responsibilities:

Manage the District Six Commuter Assistance Program. Provides technical assistance, consultative services and direction for development, implementation, evaluation and expansion of programs of transportation service in public agencies and local governments. Review and approve the work plan and expenditures of the South Florida Commuter Services program. Provide technical assistance in areas such as Transportation Demand Management, Vanpooling, Transportation Management Association formation and marketing as stated in the Commuter Assistance Program – 725-030-008-g. Coordination with District Four with South Florida Commuter Services regional activities.

Develops and monitors compliance policies and procedures for the administration of federal and state transit grant funds. Manage compliance of transit agencies and not-for-profit agencies with Federal and State transit system safety rules and regulations and aids transit agencies to comply with rules and regulations with consultant resources. Provide technical assistance in areas such as Rule Chapter 14-90 FAC, FTA Section 5310, Florida State Vehicle Inspections Procedure (725-030-025) and the Florida State Park and Ride Lot Procedure (725-030-002).

Manage the Modal Development Office Business Plan and establish long-range objectives and specify the strategies and actions to achieve these objectives, coordinate needs information for Business Plan from Modal Office and other needed resources, utilize tracking reports, update Business Plan monthly by deadline and update Business Plan reporting elements annually.

Assist Modal Development Office by attending Committees, meetings, research and prepare correspondence, invoice processing, Public Transportation Grant Agreement executions, project application reviews and other assigned activities. 

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of: Knowledge of Transportation and Transit Planning; Knowledge of Transportation Planning Process and Regulations; Knowledge of and skilled at developing and implementing Transportation Program; Knowledgeable of and skilled at analyzing data information; Knowledgeable of and skilled at organizing, planning, and prioritizing.

Skills in: Skilled at understanding written sentences and paragraphs in work related documents;Skilled at using logic and analysis to identify the strengths and weaknesses of different approaches. 

Ability to: Ability to find information and identify essential information; Skilled at using logic and analysis to identify the strengths and weaknesses of different approaches.Ability to find information and identify essential information.   Ability to use proper English grammar and punctuation in communicating spoken and written business product.

Minimum Qualifications:

Six (6) years of professional or nonprofessional experience (including internships or co-ops) in the field of transportation, planning, public administration, engineering, or logistics to which the position is assigned. A bachelor’s degree from an accredited college or university can substitute for four (4) years of the required experience. A master’s degree from an accredited college or university can substitute for six (6) years of the required experience.

OTHER JOB RELATED REQUIREMENTS: During a declared emergency event, the incumbent will be required to assist the District as needed.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodation to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.