OPERATIONS ANALYST II - 64035693

Requisition No: 838589 

Agency: Department of Health

Working Title: OPERATIONS ANALYST II - 64035693

 Pay Plan: Career Service

Position Number: 64035693 

Salary:  33,760 - 60,000 

Posting Closing Date: 10/06/2024 

Total Compensation Estimator Tool

Your Specific Responsibilities:

This position answers directly to the County Health Department (CHD) administrator and assists the Administrator in the administration and operation of the CHD This employee independently performs complex assignments under limited supervision, mostly independently planning details of procedures and methods to attain standards. The incumbent is skilled in recommending changes and developing standardized operating procedures, monitoring the progress of new and established procedures, compiling and reporting the data.  This position will provide input in the CHD’s programs and duties, including budget, personnel, management plans, decisions and concerns affecting the health department and services available to the community. Responsibilities of this position require the knowledge of Department of Health administrative and personnel policies and procedures, accurate communication of same, maintenance and preparation of confidential files and correspondence regarding the budget, personnel and management issues. 

This position coordinates special projects, prepares travel documents, conducts research, analyzes data and makes recommendations on assignments provided by the Administrator of the CHD.  Reviews reports, interviews employees, compiles data and recommends alternative courses of action on equipment, methods and personnel.  Maintains and updates all existing County Health Department policies; suggests appropriate policy improvements and/or formulates new policies to increase the agency’s effectiveness.  Creates forms and reports for evaluation purposes and monitors the successful implementation of materials.  Collaborates with supervisors in the implementation of policies, installation of new procedures and the development of effective management techniques.  Monitors corrective action and date of resolution.  Attends and takes meeting minutes for Senior Leadership and Supervisor Team meetings. 

Serves as Personnel Liaison, utilizing the FLHealthDeskHR ticket system to electronically submit requests for personnel actions to the Regional Human Resources office. Requests include, but are not limited to, requests for background screenings, offers of employment, requests for fiscal code changes, reclassifications, and separations. Drafts and submits Workforce Reduction Plans. Performs on-boarding for new employees and trains them in completing new employee documents. This position performs in a confidential capacity as defined in Florida Statutes 447.203(5). Reviews human resource records and reports that require action, research information needed for appropriate response and recommends solutions or effective course of action.  Assists supervisors in hiring new employees, including creating job announcements, reviews and grading applications, scheduling candidate interviews, preparing interview questions, preparing follow-up correspondence and any related administrative tasks.  Serves as Timekeeper and Requisition Manager in People First. Listens to and participates in DOH Bureau of Personnel and Human Resources Management weekly conference calls, processes resulting work assignments and implements necessary changes.

Written Communication: Processes correspondence for the DOH-Santa Rosa Administrator.  Prepares speeches and presentations for the Administrator. Prepares press releases, articles, website copy and SharePoint information.  Participates on grant writing teams.  Monitors progress and evaluates the effectiveness of projects.  Communicates to County Health Department staff and external community partners through letters and email.  Writes and/or edits reports for the Administrator.  Reviews records and reports that require action, research information needed for response and recommends solutions or course of action.

Public Communication:  Assists public officials, state health office staff, other government agencies and private health care entities with information on DOH-Santa Rosa and links to additional resources.  Represents the Administrator at meetings, matters and events as authorized. Participates on State PIO calls and serves on the CHD PIO team. Participates in community events such as health fairs, Chamber of Commerce functions, school functions and public meetings to promote DOH-Santa Rosa and support the agency’s mission. 

Records Management Liaison Officer (RMLO) for the health department. Processes all record requests with 5 business days.  Complies with FL Statutes, HIPPA and DOH Policy regarding release of confidential information.  Logs incoming and outgoing records. Disseminates incoming records to providers.

Assists in preparing strategic planning documentation, serves on the DOH-Santa Rosa reaccreditation team and Performance Management Council.  Serves as a Public Information Officer and may perform these duties during emergency situations at the Incident Command Center, the Emergency Operations Center, or other locations as deemed appropriate by the CHD Administrator.

Other duties as assigned.

Required Knowledge, Skills and Abilities:

• Knowledge of general office procedures and practices.
• Knowledge of the methods of data collection
• Knowledge of computer software including applications
• Proficient in Microsoft Office, Outlook, Excel, and PowerPoint
• Ability to maintain confidentiality (HIPPA regulations and privacy and security)
• Ability to prepare and maintain reports.
• Ability to establish and maintain effective working relationships
• Speaking: Talking to others to effectively convey information.
• Writing: Communicating effectively with others
• English Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. 
• Critical Thinking: Using logic and analysis to identify the strengths and weaknesses of different approaches.
• Visioning: Developing and image of how a system should work under ideal conditions.
• Personnel and Human Resources: Knowledge of policies and practices involved in personnel/human resources functions.
• Judgment and Decision Making: Weighing the relative costs and benefits of a potential action.
• Management of Financial Resources: Determining how money will be spent and accounting for expenditures.
• Time Management: Managing one’s own time and the time of others.
• Identifying Downstream Consequences: Determining the long-term outcomes of a change in operations.

Qualifications:

Minimum – Driver's License Bachelor’s Degree or the equivalent in work experience.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

5527 Stewart Street, Milton, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.