Date:  Sep 18, 2023

MILTON, FL, US, 32583

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 812588 

Agency: Department of Transportation

Working Title: OPERATIONS PROGRAM MANAGER - 55006425

Position Number: 55006425 

Salary:  $94,102.91 - $121,780.23 

Posting Closing Date: 09/24/2023 



395 / Milton Operations Center





CONTACT PERSON:  Ramona Johnson

CONTACT PHONE NUMBER: (850) 981-2736


Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: 


  • Health insurance (over 90% employer paid)
  • $25,000 life insurance policy (100% employer paid)
  • Dental, vision and supplemental insurances
  • State of Florida retirement package
  • Generous vacation and sick leave
  • 10 paid holidays a year
  • Career advancement opportunities
  • Tuition waiver for public college courses
  • Training opportunities
  • Flexible work schedules and telework (for designated positions)


Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!


For additional benefit information available to State of Florida employees, go to https://www.mybenefits.myflorida.com/


SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.



In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399 or call (850) 414-5300 for assistance.  


This position requires a valid Class E driver license with an acceptable driving record in accordance with the Department's Drivers Record Requirements Policy. An unacceptable driving record is defined as any of the following:


  1. three (3) or more moving violations in the past 3 years that accumulate 3 or more points per violation;
  2. any 2 convictions of reckless driving in the past 3 years;
  3. a suspension or revocation of the driver license for moving violations in the past 3 years; and
  4. a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction in the past 4 years


Your driving record will be reviewed and the status of your driver license confirmed.


In order to be eligible for hire into a position requiring a CDL, applicants must register with the Federal Motor Carrier Safety Administration’s Drug and Alcohol Clearinghouse, as required, for the Department to conduct a pre-employment query.  Click here to register for the Clearinghouse.  A mandatory drug screening will be performed on the successful applicant.


POSITION DESCRIPTION: Performs highly advanced technical maintenance and transportation engineering duties responsible for the administration of management activities for the maintenance program at an Operations Center to include the oversight and direction of maintenance field operations, trades, shop, warehouse, contract administration, contract production, and permits, work groups.  Supervises by communicating regularly, motivating, training, coaching and guiding subordinate employees to improve the quality and quantity of work performed while conducting work activities.  Plans and directs workloads, deadlines, work objectives and time utilization with subordinate staff.  Evaluates work and recommends production planning, scheduling and control methods.  Formulates and recommends safe work procedures, and develops new, innovative and improved work methods.  Performs the duties of the Operations Engineer during their absence as required, answers correspondence of a general nature and ensures all documents meet Department rules and policies.  Investigates complaints and resolves within Department policy and procedures.  Serves on a regular basis as liaison with the public on matters concerning state-maintained roads and bridges and to City, County and other State agencies on maintenance problems, contractual agreements and other matters as they arise. 


Directs and supervises the Contracts section, providing management, technical and engineering guidance in the preparation of all local and District Maintenance Contracts.  Acquires and assembles information for maintenance contracts, emergency contracts, and special reports that are required or requested.  Develops and implements the maintenance contracts program for the unit.  Oversees the preparation of specifications, other contract documents and engineering reports.  Ensures that maintenance contracts assigned to the maintenance section are properly administered in accordance with the contract documents and Department procedures.  Makes field inspections as needed of these items and any other special project items.  Coordinates the Emergency Management Program of the unit.  Ensures proper resources are assigned and accounted for during natural disasters and other emergency situations.  Ensures cost accounting measures are followed and properly documented to maximize the potential for reimbursement form federal partners.


Directs and supervises the Maintenance Field Operations, Trades, Shop and Warehouse sections, providing management, technical and engineering guidance to assure maximum use of time and resources are safely achieved to include setting of priorities for highway maintenance crews, labor crews and heavy equipment operations that perform routine maintenance activities.  Coordinates field work activities with contract and permit personnel to deliver seamless maintenance activities.  Identifies work locations suitable for maintenance contracts and coordinates with other as necessary to accomplish maintenance activities through contracting means.  Oversees all activities performed by the vehicle maintenance and repair facility and warehouse.  Ensures that all modifications, repairs and preventative maintenance services performed on the Department fleet are properly completed and documented.  Ensures current warehousing procedures are followed.


Directs and supervises the Permits section, providing management, and technical and engineering guidance to assure the Department’s permit issuance and project inspection goals are met for all permits within the state highway system.  Coordinates with other department personnel, utility organizations engineering consultants, developers, and other government agencies to assure compliance with federal and state laws, rules, policies and procedures.  Ensures all permits received, reviewed and processed at the local unit are done so in accordance with Department rules and procedures and applicable State of Florida Statute and Administrative Code.


Assists the Operations Engineer in evaluating technical reports or procedural changes, policies, materials, operational practices, and other departmental matters.  Provides leadership, professional development and mentoring to assigned personnel, including professional engineer trainees.  Serves as a delegate for the Operations Engineer, as necessary, and maintains the unit’s Contingency Plan, Spill Prevention Control and Countermeasures (SPCC) Plan, and Hurricane Plan and runs the unit’s Emergency Operations Center during emergencies.  This requires frequent coordination with internal Florida Department of transportation customers and interface with other agencies, local municipalities and members of the general public.


Prepares budget requests and monitors budget allocations as well as reviews and approves purchasing activity for the maintenance program components as assigned by the Operations Engineer.  Directs and implements cost control programs.


KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of transportation engineering principles and practices, permitting procedures, contract production and administration.  Skill in management principles and practices, conflict resolution and problem-solving techniques.  Ability to administer and manage multiple projects, determine priorities and needs and meet deadlines in accordance with procedures.  Skilled in reading, analyzing and interpreting engineering data, plans, specifications, design standards, manuals and maps.  Ability to perform field inspections and evaluations.  Ability to collect, evaluate, and analyze data to prepare reports and to develop alternative recommendations.  Ability to establish and maintain effective working relationships with others.  Skilled in communicating technical engineering information verbally and in writing to all audiences.   Ability to interpret and apply state and federal policies, procedures, guidelines, regulations, and other required documents.  Skilled in using personal computers and standard software, such as word processing, spreadsheet, and database applications.  Ability to supervise.




OTHER JOB RELATED REQUIREMENTS: The incumbent of this position is required to work with or around Department of Corrections inmates.  Employee will be required to be responsive to emergency situations within a very short timeframe and serve in the Transportation Emergency Management Team.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Pensacola