HEALTH SERVICES MANAGER A-SES - 64035929

Requisition No: 854527 

Agency: Department of Health

Working Title: HEALTH SERVICES MANAGER A-SES - 64035929

 Pay Plan: SES

Position Number: 64035929 

Salary:  $49,000 - $51,000 / Annually 

Posting Closing Date: 06/12/2025 

Total Compensation Estimator Tool

Title: Health Services Manager A-SES

Location: Naples

OPEN COMPETITIVE OPPORTUNITY

Your Specific Responsibilities:

Responsible for the coordination of the Family and Personal Health Teams, which includes Heathy Start, Healthy Babies and the Maternal Child Block grant. This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. Contributes to the organization’s culture of performance excellence by actively seeking to improve personal and organizational performance through measurement, analysis, knowledge management, and processes improvements and participation in performance management committees, councils, and/or workgroups. Continuously demonstrates the Department’s ICARE values. This position reports to the Assistant Community Health Nursing Director.

Family and Personal Health Team Supervision and Tasks

• Establish and oversee administrative procedures to meet objectives set by Healthy Start Coalition or senior management.
• Direct activities of professional and paraprofessional staff members.
• Evaluate the work of staff to ensure that programs are of appropriate quality and that resources are used effectively.
• Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
• Prepare and maintain records and reports, such as programmatic reports, budgets, personnel records, or training manuals.
• Provide direct service and support to individuals or clients, such as handling a referral for, WIC,  child advocacy issues, conducting a needs evaluation, or resolving complaints.
• Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Recruit, interview, and hire or sign-up volunteers and staff.
• Research and analyze member or community needs to determine program directions and goals.
• Implement and evaluate staff, volunteer, or community training programs.
• Speak to community groups to explain and interpret agency purposes, programs, and policies.
• Plan and administer budgets for programs, equipment, and support services.
• Coordinates the activities of the Family and Personal Health Teams which include Healthy Start, Healthy Babies, Nurse Family Partnership, and the Maternal Child Block grant.
• Works collaboratively with Epidemiology; HIV; Hepatitis; and Women, Infants, and Children Departments for support of pregnant women and infants.
• Attends required meetings and maintains an active presence in community groups working to reduce the incidence of infant mortality, low birth weight and increase developmental outcomes in infants.

Attends Healthy Start Care Coordination Manager Meetings

Attends Healthy Start Board Meetings

Attends other community meetings as approved by the supervisor.

• Coordinates team activities by assigning client caseloads, holding monthly team meetings and providing one on one assistance to team members as needed.
• Submits monthly and quarterly reports for the Healthy Start contract and Maternal Child grants as required.
• Works with the Assistant Director of Nursing to manage the Healthy Start budget.

Healthy Start Case Management

• Provides care coordination services to eligible Healthy Start families according to the Healthy Start Guideline.
• Promotes basic health principles and preventative care related to disease control and maternal/child health.
• Provides appropriate referrals to client for community resources.

At Risk Population

• Collaborates with the Department of Children and Families and other community partners in the follow-up of referred at risk families.
• Oversees classes in area high schools to the pregnant and teen mother populations.
• Oversees Parenting classes.

School Health Support

• Provides School Health support services as requested if staff is available and will not affect Healthy Start services.

Quality Improvement

• Attends Quality Improvement meetings.
• Works on Community quality improvement initiatives as assigned.

Other

• Enter Employee Action Report System into Health Management System according to agency protocols and timeframes.
• Attend and complete required in-services and trainings.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Ability to supervise staff
• Proficiency in use of computers, especially Microsoft Office applications, and working with data management systems
• Skilled in-Home visiting experience
• Ability to deliver health education services
• Skilled in organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Ability to Communicate with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Skilled in getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Ability to plan, organize and coordinate work assignments independently
• Ability to communicate effectively, clearly and concisely through oral and written means
• Ability to establish and maintain effective working relationships with others
• Ability to Develop Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Ability to understand and apply applicable rules, regulations, policies and procedures
• Ability to make Decisions and Solve Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
• Ability to develop and maintain written documentation
• Knowledge of the target population
• Ability to prioritize tasks and meet deadlines
• Ability to demonstrate exceptional customer service skills
• Willingness to accept training and supervision
• Knowledge of preconception health

Qualifications:

REQUIRED:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Greater than 3 years of Maternal/Child Health experience
• Valid Driver’s License and reliable transportation.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Naples, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click A);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.