SOCIAL SERVICES MANAGER-SES (PENDING RECLASSIFICATION) - 64049782

Requisition No: 857135 

Agency: Department of Health

Working Title: SOCIAL SERVICES MANAGER-SES (PENDING RECLASSIFICATION) - 64049782

 Pay Plan: SES

Position Number: 64049782 

Salary:  $82,400.24 / Annually 

Posting Closing Date: 08/06/2025 

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TITLE: SOCIAL SERVICES MANAGER-SES (PENDING RECLASSIFICATION)

LOCATION: Naples, FL

OPEN COMPETITIVE OPPORTUNITY

Your Specific Responsibilities:

This position serves as the Director of the Public Health Nutrition Program for the Department of Health in Collier County and is responsible for the management of the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) and any funded comprehensive nutrition program activities. This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. Contributes to the organization’s culture of performance excellence by actively seeking to improve personal and organizational performance through measurement, analysis, knowledge management, and processes improvements and participation in performance management committees, councils, and/or workgroups. Continuously demonstrates the Department’s ICARE values. This position reports to the Community Health Promotion Division Director.

Directs and oversees all WIC functions and program services to ensure consistent adherence with state and federal regulations.  Incumbent is expected to comply with and ensure staff’s compliance with all WIC and DOH operating procedures and directives including information materials and equipment security. The incumbent of this position is responsible for administrative activities relating to WIC including budget preparation, mentoring and supervision of employees and collaborating with community partners.

Plans, manages, directs, coordinates, promotes, implements and evaluates professional and administrative functions within the WIC Program and any other funded comprehensive nutrition and breastfeeding programs. Advocates for and plans new program initiatives and or services based on available non-WIC funding for identified nutritional need in the agency/community. Directly oversees all nutritional program plan reviews and compliance audits. Integrates maternal and child nutrition services with appropriate health department programs and other community programs. Monitors on-site operations of WIC services at all Collier WIC sites (Naples and Immokalee) and program compliance through delegated quality assurance reviews. Assures agency inventories instruments formulas and equipment are maintained per state and federal guidelines.

Prepares, justifies, and manages the annual budget for nutrition and breastfeeding program services and ensures appropriate fiscal implementation and accountability. Monitors program expenditures with allocation and oversees monthly reconciliation with the financial system. Determines staffing needs, initiates, coordinates and implements personnel recruitment and work assignments. Recommends transfers, promotions, and separations from services. Responsible for succession plans and mentoring activities.

Monitors WIC program operations to ensure operation of service is maintained within State and Federal guidelines and facilitates appropriate corrective action as required. Develops the comprehensive Nutrition Program Plan and assures that it meets standards established by the State office. Monitors completion of goals and objectives and assures that reports are submitted as required. Monitors program according to established objectives and/or specific regulations.  Analyzes and evaluates WIC program data and assesses community needs to develop nutritional objectives, program goals, priorities, and target population groups for new initiatives, or programs. Prepares reports and or requests for nutritional program information. Plans and conducts in-service trainings and regular updates to program operations. Attends and participates in regular divisional meetings and team meetings. 

Uses the Performance Management System to develop public information outreach program strategic objectives, tracks performance and develops action plans to improve underperforming measures. Oversees quality improvement projects on underperforming measures using the PDCA problem solving methodology. Supports the success of the Strategic plan and Community Health Improvement Plan. Provides operational leadership of continuous quality improvement activities and participates as an active member of the Performance Management Council. Participates in and actively promotes the Agency’s organizational effectiveness and excellence by fostering individual and team development activities through the Sterling Management Model.

Provides direction and monitoring of outreach to the community and healthcare providers to educate them about the WIC services and increase participation of individuals who are eligible for WIC. Collaborates with other community partners in support of WIC promotion and breastfeeding initiatives.

Oversees the development of local agency policies and procedures to assure compliance with DOHM 150-24 and other state and federal guidelines.  Assures agency provision of required staff training for compliance with Civil Rights Occupational Safety and Health Administration OSHA) Voter Registration and other mandated issues. Tracks licensure status of professional staff members.

Represents DOH Collier at WIC and Breastfeeding program statewide meetings regional Immunization Coordination meetings Head Start, Breastfeeding Coalition and other coalitions as requested. Performs other duties as assigned.

Qualifications:

REQUIRED: 

Valid Florida Driver’s License and reliable transportation.

Two to four years relevant professional experience in dietetics and supervisory experience. 

Incumbent may be required to work before during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs or Red Cross shelters or performing other emergency duties including but not limited to responses to or threats involving any disaster or threat of disaster man-made or natural.

Incumbent will have access to records containing social security numbers in the performance of job duties in accordance with Department of Health Policy (DOHP) 50-19-15. 

Preferred:

Registered Dietitian/Nutritionist with the Academy of Nutrition and Dietetics.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Naples, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click A);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 a

nd that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.   

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.