OPS GOVERNMENT OPERATIONS CONSULTANT II - 64856548

Requisition No: 862992 

Agency: Department of Health

Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT II - 64856548

 Pay Plan: Temp

Position Number: 64856548 

Salary:  $25.00 per hour 

Posting Closing Date: 10/21/2025 

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*This is a fulltime Other Personnel Service (OPS) Government Operations Consultant II position working with the Department of Health in Lee County.*

This position works as an AIDS Drug Assistance Program (ADAP) County contact. This position is in a large county public health unit working under the direct supervision of the Health Education Program Manager - SES for the HIV/AIDS Unit. The OPS Government Operations Consultant II will demonstrate positive interaction with ADAP clients, HIV provider agencies, and the community. Incumbent must be able to work independently and be able to collaborate and coordinate services as a member of a multiple interdisciplinary team. This position is classified as a sensitive position. Employee has the authority to perform electronic file transfers (including Facsimile) of confidential information as defined in DOHP 50-10. Incumbent handles protected health information on a “need-to-know” basis following Department of Health, HIPAA, and Information Security policies, protocols, and procedures. Employee abides by State/Federal laws governing health information and is responsible to maintain confidentiality, security, privacy, and integrity of protected health information. This is a "need to know" position with access to the following information sets: Provide Enterprise, HMS, Careware, Florida Medicaid Management Information System (FMMIS), Lab, Medical Records, and Pharmacy. Incumbent will have understanding and knowledge of cultural diversity especially with sensitivity to clients’ alternative lifestyles. Bi-lingual is preferred.

Duties:

Enrolls the HIV/AIDS client into the ADAP program and records the enrollment. Provides ongoing communication with providers to ensure continued patient enrollment and participation in the ADAP program. Serves as a client advocate and provides case management according to protocols. Services provided include, but are not limited to educating, teaching, and counseling. Conducts ongoing assessments to evaluate client needs and provide feedback to primary health care providers. Attends to Ryan White case managers monthly meeting and networks with community agencies to provide needed services and initiate appropriate referrals.

Reviews ADAP client files at each re-enrollment every year to ensure files contain the required documentation for determining eligibility. Provides support to clients selected by ADAP to enroll in a plan during the Market Insurance enrollment period.  Monitors client’s insurance accounts in Provide Enterprise database. Collaborates with community agencies to provide timely follow-up for identified health needs. Follows up on missed appointments and ensures lab work is performed and complete. Follows up with client on missed medications pick-ups. 

Information Custodian:

This position has the responsibility of being the Information Custodian designee for the ADAP information set as defined in DOHP 50-10, Information Security and Privacy Policy.

Key Custodian:

This position has the responsibility of being the Key Custodian for the ADAP secured area as defined in DOHP 50-10. Prepares and submits reports, attends meetings, trainings and conference calls as required by the program.

Performs other duties as assigned

Knowledge, Skills and Abilities:

• Knowledge of methods of compiling, organizing and analyzing data
• Knowledge of community resources
• Knowledge of medical terminology
• Knowledge of current therapies used in the treatment of HIV/AIDS
• Knowledge of laboratory testing used in the treatment of HIV/AIDS
• Knowledge of pharmaceuticals used in the treatment of HIV/AIDS, and interactions/side effects of HIV/AIDS drugs
• Knowledge of SOAP charting (Subjective experience of the client, Objective discoveries of the healthcare professional, Assessment of the client’s condition, and Plan for further treatment)
• Knowledge of correct spelling, punctuation & grammar usage
• Knowledge of standard business formats & styles for letters & business forms
• Skill in operating a personal computer.
• Skill in counseling, teaching and educating clients.
• Skill in case management
• Ability to communicate effectively verbally & in writing.
• Ability to establish & maintain effective working relationships with others.
• Ability to understand, interpret & apply applicable rules, regulations, policies & procedures.
• Ability to organize and prioritize individual workload.
• Ability to locate information that is listed alphabetically & numerically.
• Ability to follow instructions.
• Ability to operate general office equipment.
• Ability to follow office procedures & practices.
• Ability to organize and maintain filing systems.
• Ability to handle telephone calls in a courteous & effective manner.
• Ability to plan, organize & coordinate work assignments.
• Ability to provide preventive health care and treatment to groups.
• Ability to assist in planning and conducting a variety of training activities.
• Ability to teach health care.
• Ability to frequently use telephone, computer, copier and small hand tools, i.e. stapler, scissors, etc.
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time.
• Ability to lift and carry up to 50 pounds as needed.

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A

Other Job Related Requirements:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• This position will abide by all state and federal laws, rules, and DOH policies and procedures.
• Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
• Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties.
• Transporting Confidential Information: This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOHP 50-10.
• This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential information. Background screening is a condition of employment.

Working Hours: (A) Daily from 8:00 am to 5:00 pm (B) Total hours in workweek 40 +40 (C) Explain any variation in work (split shift, rotation, etc.) 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

North Fort Myers

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit https://www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.